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Pendant FAQ
14 years ago
Hello all!
Just wanted to thank everyone for such a positive response to the new cat and owl pendants, it's very encouraging to see such interest in the project! Many people had some great questions as well, I think a few of them are worth bringing up in a journal:
How do I order a custom?
Orders may be made through my online shop: http://wintersoulstudios.bigcartel.com/ Right above the "add to cart" button is a drop-down menu which will show custom options.
How many custom slots are there?
Custom slots vary throughout the year. During the winter, the amount of custom slots depends on how many unpainted pendants are in stock. If at some point either custom option is sold out, and you weren't able to grab a slot, keep your eye out for an update re-opening the slots.
Where do I send information on how I'd like my custom painted?
ccarpenter (at) wintersoulstudios.com
Can customs have clear orbs?
Yes, clear orb customs for the cats, Snatch, and Snarl are now open! The resin is cast around a clear orb, then carefully cleaned. Clear orbs fall under the "custom painted" option, just be sure to include that you want the orb to be clear. Feel free to mail me for a list of current available colors.
How long does it take to do a custom?
It will take a bit over 24 hours to cure and clean the cast. Around 2 days are spent on preparing and painting, and another 2-3 days or so for finishing touches like varnish and gloss (gloss is for clear orbs only). So in all, from the time I get the painting/character information, I give myself about 7 days to two weeks to be safe. After that, it is mailed as soon as possible, so shipping should take around a week or so, of course depending on where you live (they will be shipping from Colorado).
Will there be any future animals like the owl and cat lights?
New pendant ideas are in the sketch/sculpting process right now, keep your eyes peeled for more!
Future projects in the work:
-Rats
-A new owl?
Finished for 2013
-Bats
-Dragons
-Cat 2.0
Will you be open for pendant/sculpture commissions in the future?
This isn't something that's in the foreseeable future, nor do I have a good price estimate for at this time. Since there are quite a few people asking, I'm certainly considering these types of commissions, but most definitely have to work out pricing and time scheduling before I even offer this kind of work.
Is it possible to have some sort of add-on, like wings/horns/etc. to custom orders?
Yes, small accessory add-ons are available! They fall under the option "Custom - Added Accessories." These are small changes to the overall look of the pendant- like a collar, scales, or jewelry. Accessories are made with a type of epoxy putty called Magic Sculp, so they're nice and sturdy like the rest of the pendant. Modifications to the pendant, such as floppy ears for dogs, and bat/bird wings also fall under "Custom - Added Accessories."
Online Shop FAQ: http://wintersoulstudios.bigcartel.com/faq
Just wanted to thank everyone for such a positive response to the new cat and owl pendants, it's very encouraging to see such interest in the project! Many people had some great questions as well, I think a few of them are worth bringing up in a journal:
How do I order a custom?
Orders may be made through my online shop: http://wintersoulstudios.bigcartel.com/ Right above the "add to cart" button is a drop-down menu which will show custom options.
How many custom slots are there?
Custom slots vary throughout the year. During the winter, the amount of custom slots depends on how many unpainted pendants are in stock. If at some point either custom option is sold out, and you weren't able to grab a slot, keep your eye out for an update re-opening the slots.
Where do I send information on how I'd like my custom painted?
ccarpenter (at) wintersoulstudios.com
Can customs have clear orbs?
Yes, clear orb customs for the cats, Snatch, and Snarl are now open! The resin is cast around a clear orb, then carefully cleaned. Clear orbs fall under the "custom painted" option, just be sure to include that you want the orb to be clear. Feel free to mail me for a list of current available colors.
How long does it take to do a custom?
It will take a bit over 24 hours to cure and clean the cast. Around 2 days are spent on preparing and painting, and another 2-3 days or so for finishing touches like varnish and gloss (gloss is for clear orbs only). So in all, from the time I get the painting/character information, I give myself about 7 days to two weeks to be safe. After that, it is mailed as soon as possible, so shipping should take around a week or so, of course depending on where you live (they will be shipping from Colorado).
Will there be any future animals like the owl and cat lights?
New pendant ideas are in the sketch/sculpting process right now, keep your eyes peeled for more!
Future projects in the work:
-Rats
-A new owl?
Finished for 2013
-Bats
-Dragons
-Cat 2.0
Will you be open for pendant/sculpture commissions in the future?
This isn't something that's in the foreseeable future, nor do I have a good price estimate for at this time. Since there are quite a few people asking, I'm certainly considering these types of commissions, but most definitely have to work out pricing and time scheduling before I even offer this kind of work.
Is it possible to have some sort of add-on, like wings/horns/etc. to custom orders?
Yes, small accessory add-ons are available! They fall under the option "Custom - Added Accessories." These are small changes to the overall look of the pendant- like a collar, scales, or jewelry. Accessories are made with a type of epoxy putty called Magic Sculp, so they're nice and sturdy like the rest of the pendant. Modifications to the pendant, such as floppy ears for dogs, and bat/bird wings also fall under "Custom - Added Accessories."
Online Shop FAQ: http://wintersoulstudios.bigcartel.com/faq
This is a really helpful F.A.Q. about the light pendants!