Terms of Service
12 years ago
PLEASE DO NOT COMMENT ON THIS JOURNAL.
All comments will be hidden. If you have a question please send me a note!
Age Restriction
Customers must be 18 or older to commission work from FurUArts.
Quotes
Price quotes expire after 2 months. After such a point it is recommended to be re-quoted as prices may have changed.
A 2 to 3 point view reference sheet is required to be properly quoted. Quotes will not be given based on a general art piece of a character.
If there are any features on your character that you want to guarantee are done right please notify me about them!
If you require the costume to withstand above average wear (LARP combat, rough housing, use on rough terrain, etc.) please notify so that I can quote and construct appropriately.
Once a project is started absolutely no changes to the character design can be made.
At this time FurUArts does not give or take deadlines.
Heads and partials are estimated to take around 6 months once started.
I reserve the right to turndown any rush orders or unreasonable deadlines.
I do not want to rush your project and give you a lesser quality item.
I reserve the right to cancel any commission at any stage of the process if the commissioner is rude, threatening, harassing, or otherwise unreasonable.
The customer may cancel the project at anytime resulting in the balance (minus the deposit) to be refunded.
Payments
Payment is accepted in form of Paypal only at this time.
You are free to discuss other payment options with me.
From the total cost of the item, not including shipping, 30% WILL BE A NON-REFUNDABLE DEPOSIT.
A spot for you in the queue will not be reserved until this deposit is paid. The deposit must be paid in one full payment, it can NOT be split.
Payment plans are accepted and will be discussed between I and the customer.
If the payment plan is not followed, and no contact from the customer is made, I reserve the right to cancel your project and refund what has been paid (minus the 30% deposit).
If I issue a refund due to lack of payment and contact, you will be notified.
If a project is canceled but work has already begun, I reserve the right to re-sell the item.
If something happens that delays you in making a payment please contact me explaining the situation.
Work on a project will not start until AT LEAST the 30% deposit has been made.
Depending on the cost of the item I may wait until 50% is paid for, or until full payment is made, before the project is started.
Shipping
Shipping costs are an ADDITIONAL fee added onto the original item price.
Shipping will not be calculated until the item is complete and will not be charged for until such time.
Shipping is determined by the size and weight of the box, which is why it can not be charged for until after the item is complete.
The item will NOT be shipped until the full payment of both item and shipping is paid for in full.
Items will be held for no longer than 60 days.
If item cost and shipping has not been paid for by this time then the customer forfeits ownership of the item. A refund, minus the non-refundable 30% deposit, will be given.
If ownership is forfeit then I, the maker, reserve the right to re-sell your project. If item is to be re-sold I will change it from your original character design, unless the design is fairly generic and not requiring change (this will be determined by myself).
If your item needs to be returned for repairs or other reasons I am NOT responsible for shipping costs.
ALL shipping is to be paid for by the customer.
Shipping includes insurance and tracking.
I use USPS. If you want me to use a different shipping company then please request so ahead of time so I can properly price the shipping.
I also ship international. All the above applies to such as well.
Warranty/Returns
All items come with a 60 DAY limited warranty from the date the item is delivered.
In this time repairs are free, aside from shipping costs.
Warranty includes reporting mis-fittings. If mis-fittings are reported AFTER the 60 day warranty is up it will be an additional cost to fix the issue.
Warranty is void if item is altered in any way, abused or used improperly, or soiled/has a smell/has not been cleaned properly.
Please clean item before return. If item is improperly cleaned (ex: washed in warm water, put in dryer, melted fur, has an oder) this will void the warranty.
If for a sensible reason (I reserve the right to determine if the reason is sensible) you are not satisfied with the work, you can return the item for the balance (minus the non-refundable deposit, and not including shipping).
The refund may be in installments or a full lump sum depending on the situation.
Items must be in the best possible condition, within warranty conditions, in order for a refund to be issued.
Items must be unused/unworn to be eligible for refund.
Only Heads, Partials, or Fullsuits are eligible for refunds.
Parts commissions are not eligible for refund. Costume must qualify as a single transaction (ordered all at the same time).
Example, if parts were ordered separately that over time equate to a partial/fullsuit those items would not be eligible for refund. Only the head would be eligible for refund.
Refund is only issued after item is received and verified by FurUArts.
If an item if returned/refunded I reserve the right to re-sell the item, altered or unaltered.
Measurements
It is recommended that customer provides sneakers to build feet off of. This will guarantee proper fit and comfort.
If sneakers can not be provided then customer will be charged extra as well as not guaranteed to be a perfect fit.
Hand paws require a hand tracing.
Tracings are to be done on paper, with fingers spread as much as possible, and mailed to FurUArts.
Bodysuits/fullsuits require a duck tape dummy.
Heads will just need circumference measured (measure at brow line).
In Closing
By ordering costume items from FurUArts, buyer has agreed to these policies.
Commissioners hold responsibility for the payment of and maintenance for their purchase.
Item starting prices are listed here! --> http://www.furaffinity.net/journal/4444702/
All comments will be hidden. If you have a question please send me a note!
Age Restriction
Customers must be 18 or older to commission work from FurUArts.
Quotes
Price quotes expire after 2 months. After such a point it is recommended to be re-quoted as prices may have changed.
A 2 to 3 point view reference sheet is required to be properly quoted. Quotes will not be given based on a general art piece of a character.
If there are any features on your character that you want to guarantee are done right please notify me about them!
If you require the costume to withstand above average wear (LARP combat, rough housing, use on rough terrain, etc.) please notify so that I can quote and construct appropriately.
Once a project is started absolutely no changes to the character design can be made.
At this time FurUArts does not give or take deadlines.
Heads and partials are estimated to take around 6 months once started.
I reserve the right to turndown any rush orders or unreasonable deadlines.
I do not want to rush your project and give you a lesser quality item.
I reserve the right to cancel any commission at any stage of the process if the commissioner is rude, threatening, harassing, or otherwise unreasonable.
The customer may cancel the project at anytime resulting in the balance (minus the deposit) to be refunded.
Payments
Payment is accepted in form of Paypal only at this time.
You are free to discuss other payment options with me.
From the total cost of the item, not including shipping, 30% WILL BE A NON-REFUNDABLE DEPOSIT.
A spot for you in the queue will not be reserved until this deposit is paid. The deposit must be paid in one full payment, it can NOT be split.
Payment plans are accepted and will be discussed between I and the customer.
If the payment plan is not followed, and no contact from the customer is made, I reserve the right to cancel your project and refund what has been paid (minus the 30% deposit).
If I issue a refund due to lack of payment and contact, you will be notified.
If a project is canceled but work has already begun, I reserve the right to re-sell the item.
If something happens that delays you in making a payment please contact me explaining the situation.
Work on a project will not start until AT LEAST the 30% deposit has been made.
Depending on the cost of the item I may wait until 50% is paid for, or until full payment is made, before the project is started.
Shipping
Shipping costs are an ADDITIONAL fee added onto the original item price.
Shipping will not be calculated until the item is complete and will not be charged for until such time.
Shipping is determined by the size and weight of the box, which is why it can not be charged for until after the item is complete.
The item will NOT be shipped until the full payment of both item and shipping is paid for in full.
Items will be held for no longer than 60 days.
If item cost and shipping has not been paid for by this time then the customer forfeits ownership of the item. A refund, minus the non-refundable 30% deposit, will be given.
If ownership is forfeit then I, the maker, reserve the right to re-sell your project. If item is to be re-sold I will change it from your original character design, unless the design is fairly generic and not requiring change (this will be determined by myself).
If your item needs to be returned for repairs or other reasons I am NOT responsible for shipping costs.
ALL shipping is to be paid for by the customer.
Shipping includes insurance and tracking.
I use USPS. If you want me to use a different shipping company then please request so ahead of time so I can properly price the shipping.
I also ship international. All the above applies to such as well.
Warranty/Returns
All items come with a 60 DAY limited warranty from the date the item is delivered.
In this time repairs are free, aside from shipping costs.
Warranty includes reporting mis-fittings. If mis-fittings are reported AFTER the 60 day warranty is up it will be an additional cost to fix the issue.
Warranty is void if item is altered in any way, abused or used improperly, or soiled/has a smell/has not been cleaned properly.
Please clean item before return. If item is improperly cleaned (ex: washed in warm water, put in dryer, melted fur, has an oder) this will void the warranty.
If for a sensible reason (I reserve the right to determine if the reason is sensible) you are not satisfied with the work, you can return the item for the balance (minus the non-refundable deposit, and not including shipping).
The refund may be in installments or a full lump sum depending on the situation.
Items must be in the best possible condition, within warranty conditions, in order for a refund to be issued.
Items must be unused/unworn to be eligible for refund.
Only Heads, Partials, or Fullsuits are eligible for refunds.
Parts commissions are not eligible for refund. Costume must qualify as a single transaction (ordered all at the same time).
Example, if parts were ordered separately that over time equate to a partial/fullsuit those items would not be eligible for refund. Only the head would be eligible for refund.
Refund is only issued after item is received and verified by FurUArts.
If an item if returned/refunded I reserve the right to re-sell the item, altered or unaltered.
Measurements
It is recommended that customer provides sneakers to build feet off of. This will guarantee proper fit and comfort.
If sneakers can not be provided then customer will be charged extra as well as not guaranteed to be a perfect fit.
Hand paws require a hand tracing.
Tracings are to be done on paper, with fingers spread as much as possible, and mailed to FurUArts.
Bodysuits/fullsuits require a duck tape dummy.
Heads will just need circumference measured (measure at brow line).
In Closing
By ordering costume items from FurUArts, buyer has agreed to these policies.
Commissioners hold responsibility for the payment of and maintenance for their purchase.
Item starting prices are listed here! --> http://www.furaffinity.net/journal/4444702/