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Caedere's Customer Bill of Rights
12 years ago
(Note: You can watch me work on commissions at my stream>>>HERE<<<)
My unique approach to commissioning puts the customer first. This means that I'm going to make commissioning me simple, easy, and fruitful. After all - you want to give me money, why should I make that difficult?
"How do you manage to do that?" you ask. "Everyone knows that, in the fandom, the artists are the gods that us lowly peons must worship. :("
Well, to that I say: Bah! Also, there are no gods or kings, only... okay, that quote doesn't quite work here, but you catch my drift.
Caedere's Customer Bill of Rights:
1. You have the right to be treated kindly. This one's pretty obvious - no one likes working with people who unpleasant, and I aspire to do my utmost to be nice to my customers. In return, I expect the same. This is listed first because it is by far the most important thing—if you think I'm being an asshole, call me out on it. If you're being an asshole, I'll politely point that out to you (and may decide not to do business with you again).
2. You have the right to ask me to draw anything you want. Note: I will draw anything, but not everything. What this means is that I am open to drawing absolutely any and everything (although work that involves someone else's character will need for me to get their express permission), but I reserve the right to decline taking on a piece for any reason. Don't be afraid to propose something to me; I promise you, I've drawn weirder than anything you could imagine.... at the same time, don't be upset if I say no.
3. You have the right to repost anything I draw for you, wherever you want... just please please please make sure I get credited for it. Same thing goes if you want to recolor it - credit me for the linework.
4. You have the right to use the dreaded... PAYPAL. I'm totally down with taking Paypal. I do request you keep the description on the payments discreet, however. I'm considering using an invoice system as well, but for now, I'll just do it standard.
5. You have the right to communicate with me. Notes work just fine, e-mail too, no messenger though. I promise you that I will not ignore you. Yes, I know about how to tell if someone's read a note you've sent, and I know how frustrating it can be to know that an artist has read something you sent but refuses to write back. Please understand that, while I won't always be able to get back RIGHT AWAY, I do promise to do my best to take no longer than 24 hours to respond to any inquiries about one's pending commissions.
6. You have the right for me to not go batshit insane, delete all of my art, take everyone's money, and run for the hills. Yeah, I've had that happen to me and it sucks.
7. You have the right to timely artwork. If we agree on a deadline for a piece, and I take longer than that deadline—barring dramatic and drastic circumstances—then we can discuss a refund for uncompleted portion of the art.
My unique approach to commissioning puts the customer first. This means that I'm going to make commissioning me simple, easy, and fruitful. After all - you want to give me money, why should I make that difficult?
"How do you manage to do that?" you ask. "Everyone knows that, in the fandom, the artists are the gods that us lowly peons must worship. :("
Well, to that I say: Bah! Also, there are no gods or kings, only... okay, that quote doesn't quite work here, but you catch my drift.
Caedere's Customer Bill of Rights:
1. You have the right to be treated kindly. This one's pretty obvious - no one likes working with people who unpleasant, and I aspire to do my utmost to be nice to my customers. In return, I expect the same. This is listed first because it is by far the most important thing—if you think I'm being an asshole, call me out on it. If you're being an asshole, I'll politely point that out to you (and may decide not to do business with you again).
2. You have the right to ask me to draw anything you want. Note: I will draw anything, but not everything. What this means is that I am open to drawing absolutely any and everything (although work that involves someone else's character will need for me to get their express permission), but I reserve the right to decline taking on a piece for any reason. Don't be afraid to propose something to me; I promise you, I've drawn weirder than anything you could imagine.... at the same time, don't be upset if I say no.
3. You have the right to repost anything I draw for you, wherever you want... just please please please make sure I get credited for it. Same thing goes if you want to recolor it - credit me for the linework.
4. You have the right to use the dreaded... PAYPAL. I'm totally down with taking Paypal. I do request you keep the description on the payments discreet, however. I'm considering using an invoice system as well, but for now, I'll just do it standard.
5. You have the right to communicate with me. Notes work just fine, e-mail too, no messenger though. I promise you that I will not ignore you. Yes, I know about how to tell if someone's read a note you've sent, and I know how frustrating it can be to know that an artist has read something you sent but refuses to write back. Please understand that, while I won't always be able to get back RIGHT AWAY, I do promise to do my best to take no longer than 24 hours to respond to any inquiries about one's pending commissions.
6. You have the right for me to not go batshit insane, delete all of my art, take everyone's money, and run for the hills. Yeah, I've had that happen to me and it sucks.
7. You have the right to timely artwork. If we agree on a deadline for a piece, and I take longer than that deadline—barring dramatic and drastic circumstances—then we can discuss a refund for uncompleted portion of the art.
You've drawn worse than anything I'd actually want drawn? That's entirely probable.
Either way, I am definitely curious.