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Terms of Service
11 years ago
By making a payment toward a commission, you are acknowledging and agreeing to abide by the following terms.
My artistic preference leans heavily toward realism, monsters, and natural colored animals. I will work from PG/censored reference materials, but my representation will not be a perfect copy of your reference. Markings/designs will be interpreted in my style, and may be altered slightly to best suit a 3D costume built for your shape. Any major changes will be discussed with you prior to implementation.
I can only enter into a legally binding contract with customers over 18. No exceptions will be made.
Projects with a hard deadline will not be accepted. I will provide an estimate for completion, but this is not to be considered a guaranteed completion date under any circumstances. I work best at my own pace, and my quality may suffer if I am put under undue pressure. Thusly, I do not accept any hard deadlines.
The work I produce is consumer quality, and is not built to endure the rigors of mascot performance, athletic performance, or other professional applications. Please let me know if you require ultra durable build methods for any of these reasons, so I can quote you accordingly. As my work is a custom, handmade, wearable piece of 3D art, and not a mass-produced commodity, expect some slight variation between pieces. Some components may be fragile, and all will require proper care and maintenance to ensure the longevity of the costume.
I reserve the right to reuse any molds/patterns made for your costume, not limited to horns, pawpads, jawsets, claws, tail shapes, fabric patterns, and noses, UNLESS a one-off mold surcharge is paid. I will not duplicate any design for another customer, and all characters I build are the intellectual properties of their respective owners.
Quotes and Payment
Quotes are only considered valid when received in response to a query submitted, and only for the queue opening for which the quote was issued. Verbal quotes from conventions/ballpark quotes given through any means other than a response to a completed quote form are not valid. My prices fluctuate between openings to accommodate advances in skill, changes in prices of materials, and other factors, so please resubmit a quote form if you are resubmitting your character for a new round of slots. Due to the amount of quote requests I receive during queue openings, I can only respond to those who are being offered a slot. Quotes does not include shipping, which is calculated and must be paid at the end of construction.
I reserve the right to decline a commission for any reason. I also reserve the right to cancel a commission at any point. If I am canceling due to my own reasons, such as not being satisfied you’re getting my best work, or an inability to complete the commission due to personal reasons, you will receive a full refund, including your retainer fee. If I am canceling due to harassment, nitpickiness, non-responsiveness to communication, abusive language/behavior, non-payment, or breach of contract, or you are cancelling for any reason, liquidated damages shall be charged in the reasonable amount of 50% of the total cost of your commission.
If you have been selected for a slot, I require a 30% retainer fee to secure your place in this round of commissions. This will be applied to your total, and is not refundable for any reason. This fee can be paid via money order or by cashier’s check, and must be received by me (or postmarked, for cashier’s checks) by 72hrs from my acceptance reply to your quote form or I may move on to the next applicant. Please communicate with me if you require more time, and you would like me to consider an extension.
Payment past the initial retainer fee can happen one of two ways: you can pay the full total up front and be placed into the build queue at the next available slot, or you can make monthly payments of no less than $250 until your balance has been paid in full, and then be put into the build queue at the next available slot. People on payment plans are encouraged to make larger than the minimum payment! If a monthly payment plan exceeds 6 months in duration from the date of the initial quote acceptance, a requote may be required and an adjustment to the total cost may be made to accommodate changes to materials costs and advances in skill and technique.
Projects on a payment plan must make their monthly payments within one week of their due date, or you will be charged a fee (30% of the remaining balance, or $100, whichever is higher) for the late payment and your project will be put on hold until you are caught up on payments. Please contact me as soon as possible if you will miss/be late on a payment. I may waive your late fee if you give me enough notice. I will consider a commission abandoned if two payments are missed in a row, and not eligible for a refund. Full payment is due no later than 12 months from your initial date of quote acceptance, unless otherwise agreed upon.
Projects are ‘locked’ once they are fully paid. No major changes (color, species, etc) may be made at this point without incurring additional fees; likewise, you will not be expected to pay more if my build time exceeds my requote period.
Under no circumstances will a project be shipped/relinquished to the commissioner if there is any outstanding balance.
Making your Monster
I often work on projects in batches, but will complete costumes in the order their balance is paid in full. This may mean a customer quoted after you may be completed before your project if they pay in full before you do. Be prepared to wait 2-4 months from the time you are fully paid to receive your costume, but this is to be considered an average. Your wait may be longer or shorter, depending on the size of my queue.
When I am ready to begin construction on your project, I will request a DTD (duct tape dummy) to be made (if applicable). Only DTDs made using my provided tutorial will be accepted. Do not use any other tutorial to build your DTD! If I receive an improperly/poorly made body DTD, there will be a $75 charge to repair it myself (if possible), or I may require you to remake the DTD at my discretion. The fee for repairing incorrect foot DTDs is $25. I need to receive your DTD within one month of your receipt of the materials, or I will bump you down a slot and move on to the next in line. .
Work in Progress (WIP) photos are posted on my Twitter page most frequently. If you would prefer emailed WIP photos, please let me know in advance and I would be happy to accommodate you. Please do not repost or share these emailed WIP photos without asking! I generally do not share photos of my sculpts, and smaller items like tails and paws may not receive any WIP photos.
If requested, three minor changes may be made to any project to attempt to more closely match references/concepts. The difference between major and minor changes is at my discretion, and any changes requested on previously approved stages may incur additional fees.
Shipping/Delivery
Shipping will be calculated at the end of construction. I ship USPS, and tracking/insurance is included. International customers will be responsible for any VAT/customs fees their country levies. Under no circumstances will I mark your parcels as a gift, and asking me to falsify customs documents will NOT be tolerated, and will be considered abusive behavior.
I will need you to supply me with an address in the following format:
Legal name
Street Address
(apt. # if applicable)
City, State/Province Zip Code
Country
If I am attending a convention you will also be attending, arrangements may be made for delivery of your costume. This is not always possible, and no discount or refund will be given for not physically mailing your costume.
My studio is not open to the public, and no studio pick-ups of costumes will be allowed.
Warranty and Repairs
I strive to not only make my costumes visibly outstanding, but comfortable to wear and durable. Please inspect your costume in full upon receipt. In the event of any shipping damage, retain ALL shipping materials and contact me immediately so we can make a claim with USPS. If there is no shipping damage, please inspect your costume thoroughly and report any defects or fit issues to me within 72hrs of receipt of the costume. If no contact is made within 72hrs, I will take it as an acknowledgement that you accept your costume as delivered.
Fit issues will be dealt with on a case by case basis. Minor repairs due to minor errors on either party’s part I will repair free of charge, and I will cover half the cost of shipping. Major errors on my part I will repair free of charge. Major errors on your part (due to improperly given measurements or improperly made DTDs) I will repair, but depending on severity there may be a fee, and I will expect you to pay for shipping both ways. Most errors tend to be minor, and are common with a highly fitted custom piece like these.
All other workmanship is covered by a 30 day guarantee. If you require very minor repairs, such as popped seams or loss of a claw, I may opt to refund you a percentage of your total so you can get repairs done locally. Otherwise, I will make repairs at no charge, with the buyer paying half of the shipping total. Costumes dirty or damaged due to abuse or neglect, or having alterations/modifications not done or approved by me will be shipped back at the customer’s expense, and your warranty will be considered void.
I will repair, upgrade, and touch up any of my work, even if acquired second hand, for the life of the costume, for a fee. Costume owners will be expected to pay shipping both ways after the 30 day period expires.
Disclaimers
Allergies
I work in a home studio, and thusly my workspace is exposed to common household allergens such as the hair/dander of multiple animals, incense, latex, and cleaning supplies. If you have severe allergies to any of these, you may be better served by another artist.
Liability
I will not be held liable for any personal injury or property damage sustained while wearing my costumes. My work often has an effect on your visibility, dexterity, and/or stability. It is your responsibility to ensure your safety when wearing my work, including having a spotter when out in public, being mindful of heat stroke, and using common sense. Do not participate in contact LARP, roughhouse, go swimming, pilot any vehicle, or over exert yourself.
Conduct
By agreeing to commission me, you agree to the term that using my creations for hateful, discriminatory, or pornographic materials of any kind will cause damage to my reputation. As such, you shall refrain from such activities using my art, or agree to be in breach of contract and be liable for damages in a court of law.
Terms
These Terms of Service may be changed at any time, but will not be applied retroactively.
My artistic preference leans heavily toward realism, monsters, and natural colored animals. I will work from PG/censored reference materials, but my representation will not be a perfect copy of your reference. Markings/designs will be interpreted in my style, and may be altered slightly to best suit a 3D costume built for your shape. Any major changes will be discussed with you prior to implementation.
I can only enter into a legally binding contract with customers over 18. No exceptions will be made.
Projects with a hard deadline will not be accepted. I will provide an estimate for completion, but this is not to be considered a guaranteed completion date under any circumstances. I work best at my own pace, and my quality may suffer if I am put under undue pressure. Thusly, I do not accept any hard deadlines.
The work I produce is consumer quality, and is not built to endure the rigors of mascot performance, athletic performance, or other professional applications. Please let me know if you require ultra durable build methods for any of these reasons, so I can quote you accordingly. As my work is a custom, handmade, wearable piece of 3D art, and not a mass-produced commodity, expect some slight variation between pieces. Some components may be fragile, and all will require proper care and maintenance to ensure the longevity of the costume.
I reserve the right to reuse any molds/patterns made for your costume, not limited to horns, pawpads, jawsets, claws, tail shapes, fabric patterns, and noses, UNLESS a one-off mold surcharge is paid. I will not duplicate any design for another customer, and all characters I build are the intellectual properties of their respective owners.
Quotes and Payment
Quotes are only considered valid when received in response to a query submitted, and only for the queue opening for which the quote was issued. Verbal quotes from conventions/ballpark quotes given through any means other than a response to a completed quote form are not valid. My prices fluctuate between openings to accommodate advances in skill, changes in prices of materials, and other factors, so please resubmit a quote form if you are resubmitting your character for a new round of slots. Due to the amount of quote requests I receive during queue openings, I can only respond to those who are being offered a slot. Quotes does not include shipping, which is calculated and must be paid at the end of construction.
I reserve the right to decline a commission for any reason. I also reserve the right to cancel a commission at any point. If I am canceling due to my own reasons, such as not being satisfied you’re getting my best work, or an inability to complete the commission due to personal reasons, you will receive a full refund, including your retainer fee. If I am canceling due to harassment, nitpickiness, non-responsiveness to communication, abusive language/behavior, non-payment, or breach of contract, or you are cancelling for any reason, liquidated damages shall be charged in the reasonable amount of 50% of the total cost of your commission.
If you have been selected for a slot, I require a 30% retainer fee to secure your place in this round of commissions. This will be applied to your total, and is not refundable for any reason. This fee can be paid via money order or by cashier’s check, and must be received by me (or postmarked, for cashier’s checks) by 72hrs from my acceptance reply to your quote form or I may move on to the next applicant. Please communicate with me if you require more time, and you would like me to consider an extension.
Payment past the initial retainer fee can happen one of two ways: you can pay the full total up front and be placed into the build queue at the next available slot, or you can make monthly payments of no less than $250 until your balance has been paid in full, and then be put into the build queue at the next available slot. People on payment plans are encouraged to make larger than the minimum payment! If a monthly payment plan exceeds 6 months in duration from the date of the initial quote acceptance, a requote may be required and an adjustment to the total cost may be made to accommodate changes to materials costs and advances in skill and technique.
Projects on a payment plan must make their monthly payments within one week of their due date, or you will be charged a fee (30% of the remaining balance, or $100, whichever is higher) for the late payment and your project will be put on hold until you are caught up on payments. Please contact me as soon as possible if you will miss/be late on a payment. I may waive your late fee if you give me enough notice. I will consider a commission abandoned if two payments are missed in a row, and not eligible for a refund. Full payment is due no later than 12 months from your initial date of quote acceptance, unless otherwise agreed upon.
Projects are ‘locked’ once they are fully paid. No major changes (color, species, etc) may be made at this point without incurring additional fees; likewise, you will not be expected to pay more if my build time exceeds my requote period.
Under no circumstances will a project be shipped/relinquished to the commissioner if there is any outstanding balance.
Making your Monster
I often work on projects in batches, but will complete costumes in the order their balance is paid in full. This may mean a customer quoted after you may be completed before your project if they pay in full before you do. Be prepared to wait 2-4 months from the time you are fully paid to receive your costume, but this is to be considered an average. Your wait may be longer or shorter, depending on the size of my queue.
When I am ready to begin construction on your project, I will request a DTD (duct tape dummy) to be made (if applicable). Only DTDs made using my provided tutorial will be accepted. Do not use any other tutorial to build your DTD! If I receive an improperly/poorly made body DTD, there will be a $75 charge to repair it myself (if possible), or I may require you to remake the DTD at my discretion. The fee for repairing incorrect foot DTDs is $25. I need to receive your DTD within one month of your receipt of the materials, or I will bump you down a slot and move on to the next in line. .
Work in Progress (WIP) photos are posted on my Twitter page most frequently. If you would prefer emailed WIP photos, please let me know in advance and I would be happy to accommodate you. Please do not repost or share these emailed WIP photos without asking! I generally do not share photos of my sculpts, and smaller items like tails and paws may not receive any WIP photos.
If requested, three minor changes may be made to any project to attempt to more closely match references/concepts. The difference between major and minor changes is at my discretion, and any changes requested on previously approved stages may incur additional fees.
Shipping/Delivery
Shipping will be calculated at the end of construction. I ship USPS, and tracking/insurance is included. International customers will be responsible for any VAT/customs fees their country levies. Under no circumstances will I mark your parcels as a gift, and asking me to falsify customs documents will NOT be tolerated, and will be considered abusive behavior.
I will need you to supply me with an address in the following format:
Legal name
Street Address
(apt. # if applicable)
City, State/Province Zip Code
Country
If I am attending a convention you will also be attending, arrangements may be made for delivery of your costume. This is not always possible, and no discount or refund will be given for not physically mailing your costume.
My studio is not open to the public, and no studio pick-ups of costumes will be allowed.
Warranty and Repairs
I strive to not only make my costumes visibly outstanding, but comfortable to wear and durable. Please inspect your costume in full upon receipt. In the event of any shipping damage, retain ALL shipping materials and contact me immediately so we can make a claim with USPS. If there is no shipping damage, please inspect your costume thoroughly and report any defects or fit issues to me within 72hrs of receipt of the costume. If no contact is made within 72hrs, I will take it as an acknowledgement that you accept your costume as delivered.
Fit issues will be dealt with on a case by case basis. Minor repairs due to minor errors on either party’s part I will repair free of charge, and I will cover half the cost of shipping. Major errors on my part I will repair free of charge. Major errors on your part (due to improperly given measurements or improperly made DTDs) I will repair, but depending on severity there may be a fee, and I will expect you to pay for shipping both ways. Most errors tend to be minor, and are common with a highly fitted custom piece like these.
All other workmanship is covered by a 30 day guarantee. If you require very minor repairs, such as popped seams or loss of a claw, I may opt to refund you a percentage of your total so you can get repairs done locally. Otherwise, I will make repairs at no charge, with the buyer paying half of the shipping total. Costumes dirty or damaged due to abuse or neglect, or having alterations/modifications not done or approved by me will be shipped back at the customer’s expense, and your warranty will be considered void.
I will repair, upgrade, and touch up any of my work, even if acquired second hand, for the life of the costume, for a fee. Costume owners will be expected to pay shipping both ways after the 30 day period expires.
Disclaimers
Allergies
I work in a home studio, and thusly my workspace is exposed to common household allergens such as the hair/dander of multiple animals, incense, latex, and cleaning supplies. If you have severe allergies to any of these, you may be better served by another artist.
Liability
I will not be held liable for any personal injury or property damage sustained while wearing my costumes. My work often has an effect on your visibility, dexterity, and/or stability. It is your responsibility to ensure your safety when wearing my work, including having a spotter when out in public, being mindful of heat stroke, and using common sense. Do not participate in contact LARP, roughhouse, go swimming, pilot any vehicle, or over exert yourself.
Conduct
By agreeing to commission me, you agree to the term that using my creations for hateful, discriminatory, or pornographic materials of any kind will cause damage to my reputation. As such, you shall refrain from such activities using my art, or agree to be in breach of contract and be liable for damages in a court of law.
Terms
These Terms of Service may be changed at any time, but will not be applied retroactively.
