Commissions 101 (Long Journal is Long)
11 years ago
General
Lately I've noticed a complaint among Artists and it more often times than not revolves around those who commission them. To which some may say, but Cloneclone! They're getting paid! This is a job! They should suck it up and be happy they have customers!
Yeah well, when someone in retail or customer service gets bitched out for things that aren't their fault, they have all rights to be disgruntled. As do Artists.
Money doesn't equal happiness, and rude customers make one question humanity.
I know I've said this time and time again, but I never feel like I can say it enough. Artists are people, not art machines. Some Artists are fast, some Artists are slow, some like it hot, some like it cold, some like it in a pot nine days old. Some Artists have hard lives, they have other jobs, they have abusive parents, they have shoddy work environments, they have noisy roommates. They don't like having rude customers to play cherry to their melting ice cream.
Things you should probably consider not doing (Y'all may argue this if you like, but this is what I've collected from various artists):
-Do not roleplay out your commission request. Artists don't want a story about a couple of OCs they don't know doing some sort of fetish they're not into. You want X and X doing X? Just say it! You do not need to write a story about it. If you want to write a story, once the art is done, post the picture on your gallery and add the story there!
-If the Artist says they're not doing commissions... they're not doing commissions. Please do not respond to the note with, 'WELL IF YOU DO START DOING COMMISSIONS AGAIN, here is what I want.' You know what that makes the Artist not want to do? Your commission. Even when they open up again, they don't want to do it.
-HAGGLE PRICES! ESPECIALLY WHEN THE ARTIST HAS SPOKEN ABOUT MONEY ISSUES. If you don't want to spend X amount of money on art, then DON'T. Find ANOTHER Artist with prices you like and commission THEM. UNLESS the Artist has offered they will haggle, don't nickle and dime them.
-'Can we change this?' ... Might sound like a tedious peeve, but when you've got one person who is constantly saying, 'Can we change the color to...', 'Can we make the pose...', 'Can we...', there is no we. The Artist is the one doing the work, not you.
-WHEN THE ARTIST GIVES YOU A SKETCH, ASK FOR ALL THE CHANGES YOU WANT THERE! There has been SO many times where an Artist has shown the sketch, gotten the A-OKAY to continue, and then the Commissioner asks for X thing to be changed. You HAD your chance to change it in the sketch and you said nothing. Now the piece has been inked, colored, shaded, completed- and now you want the pose changed? Be courteous enough to offer extra at least.
-When you give a ref, make sure it's accurate. If you show a picture of a brown dog, the Artist is going to draw a brown dog. Do not expect the Artist to magically know the dog ALSO has wings and purple stripes. You need to either TELL THEM or have a ref WITH that.
-'Here is 10 different notes I sent in the time span of 5 minutes elaborating what I want instead of taking time to put everything I want in one note'... If you want to add more and forgot, that's fine! But making an artist sift through 10 different notes is hell.
-'Hey I know you said you don't do X, but can you...' the answer is no. The answer will always be no. No.
-'You done yet? How about now? Okay, now? Are we there yet? I need to go potty. Can we get Mc'Donalds? You done yet?' Asking for a reminder here and there is COMPLETELY OKAY!!! Maybe the Artist DID forget! Maybe it's been a month and you're just trying to communicate! That's okay! But if you're sending a note every day, you might need to chill your roll.
-If you ask an Artist to draw your character, and sometime between then and the finished picture you decide to SELL that character... miiiight be nice to warn them about that.
-'I don't feel like paying you anymore even though you finished the picture', you're the reason why artist take payment first you obtuse rubber goose.
-If Artist is not comfortable drawing X, do not strong arm Artist into drawing X. I am sorry the Artist does not share an interest in your fetish, or is unable to draw your fetish, but that's how the cookie crumbles.
- 'Hey, do anything you want!' followed by, 'Except for that' once the piece is done.
-Leaving shouts/comments on unrelated journals/comments on other commissions posted/anything unrelated to the piece you commissioned is considered harassment and you should probably look into not doing that.
And that's all she wrote.
For now.
Bumbumbum.
(But seriously, Artists are people too. Touch up on your empathy skills!)
Note: The 'You' used in this journal is not you, the reader, but the general population.
(However if any of this applies to you, you should proooobably consider stopping)
Yeah well, when someone in retail or customer service gets bitched out for things that aren't their fault, they have all rights to be disgruntled. As do Artists.
Money doesn't equal happiness, and rude customers make one question humanity.
I know I've said this time and time again, but I never feel like I can say it enough. Artists are people, not art machines. Some Artists are fast, some Artists are slow, some like it hot, some like it cold, some like it in a pot nine days old. Some Artists have hard lives, they have other jobs, they have abusive parents, they have shoddy work environments, they have noisy roommates. They don't like having rude customers to play cherry to their melting ice cream.
Things you should probably consider not doing (Y'all may argue this if you like, but this is what I've collected from various artists):
-Do not roleplay out your commission request. Artists don't want a story about a couple of OCs they don't know doing some sort of fetish they're not into. You want X and X doing X? Just say it! You do not need to write a story about it. If you want to write a story, once the art is done, post the picture on your gallery and add the story there!
-If the Artist says they're not doing commissions... they're not doing commissions. Please do not respond to the note with, 'WELL IF YOU DO START DOING COMMISSIONS AGAIN, here is what I want.' You know what that makes the Artist not want to do? Your commission. Even when they open up again, they don't want to do it.
-HAGGLE PRICES! ESPECIALLY WHEN THE ARTIST HAS SPOKEN ABOUT MONEY ISSUES. If you don't want to spend X amount of money on art, then DON'T. Find ANOTHER Artist with prices you like and commission THEM. UNLESS the Artist has offered they will haggle, don't nickle and dime them.
-'Can we change this?' ... Might sound like a tedious peeve, but when you've got one person who is constantly saying, 'Can we change the color to...', 'Can we make the pose...', 'Can we...', there is no we. The Artist is the one doing the work, not you.
-WHEN THE ARTIST GIVES YOU A SKETCH, ASK FOR ALL THE CHANGES YOU WANT THERE! There has been SO many times where an Artist has shown the sketch, gotten the A-OKAY to continue, and then the Commissioner asks for X thing to be changed. You HAD your chance to change it in the sketch and you said nothing. Now the piece has been inked, colored, shaded, completed- and now you want the pose changed? Be courteous enough to offer extra at least.
-When you give a ref, make sure it's accurate. If you show a picture of a brown dog, the Artist is going to draw a brown dog. Do not expect the Artist to magically know the dog ALSO has wings and purple stripes. You need to either TELL THEM or have a ref WITH that.
-'Here is 10 different notes I sent in the time span of 5 minutes elaborating what I want instead of taking time to put everything I want in one note'... If you want to add more and forgot, that's fine! But making an artist sift through 10 different notes is hell.
-'Hey I know you said you don't do X, but can you...' the answer is no. The answer will always be no. No.
-'You done yet? How about now? Okay, now? Are we there yet? I need to go potty. Can we get Mc'Donalds? You done yet?' Asking for a reminder here and there is COMPLETELY OKAY!!! Maybe the Artist DID forget! Maybe it's been a month and you're just trying to communicate! That's okay! But if you're sending a note every day, you might need to chill your roll.
-If you ask an Artist to draw your character, and sometime between then and the finished picture you decide to SELL that character... miiiight be nice to warn them about that.
-'I don't feel like paying you anymore even though you finished the picture', you're the reason why artist take payment first you obtuse rubber goose.
-If Artist is not comfortable drawing X, do not strong arm Artist into drawing X. I am sorry the Artist does not share an interest in your fetish, or is unable to draw your fetish, but that's how the cookie crumbles.
- 'Hey, do anything you want!' followed by, 'Except for that' once the piece is done.
-Leaving shouts/comments on unrelated journals/comments on other commissions posted/anything unrelated to the piece you commissioned is considered harassment and you should probably look into not doing that.
And that's all she wrote.
For now.
Bumbumbum.
(But seriously, Artists are people too. Touch up on your empathy skills!)
Note: The 'You' used in this journal is not you, the reader, but the general population.
(However if any of this applies to you, you should proooobably consider stopping)
FA+

But really, though, it needs to be said because I don't think people realize most times that their behavior/going about things is kind of disrespectful to the artists they commission.
TL;DR: Shut uuuupp.
Thank you tho ;v; Especially for the helpppp.
Because golly we all know getting a job is just so gosh darn easy.
Let me put on my job hat, get into my job canon, and shoot me off to job land where jobs grow on jobbies.
Happy because hey it's not just happening to 5 different people and it's just them being bleehhhggg
Sad because my god this is such an annoyingly frequent thing why are all y'all doin' this to artists.
I'm actually surprised some people actually do a few of these things
They'll ever write out an actual story, or they'll pretend to be the character asking for... whatever it is. (Which there's nothing more off putting than someone requesting, 'Kyaaaa~ I-I would like if you could draw someone p-putting a thick horse cock in my moist w-wet caverns mewl, I just reeaallllyyy need someone inside me right now, mew >3<!!!!')
This is a fantastic journal. Thank you!
And thank YOU as well :')!
I understand that artists have lives, as do the commissioners, who work hard for the money to commission. Most of the arguments and complaining I hear on FA is the time some people wait.
Also, you can not stop paranoid commissioners from being paranoid if they have had money stolen from them before.
As for the time issue... That depends, if they promised it in a month, but something came up and they communicate via journal/a note, I would personally let that pass. I've got a few artist friends who had set times but there was a death in the family/they ended up taking several part time jobs because life isn't cheap/abusive as all hell parents- legitimate excuses. Sometimes those artists give discounts, or sometimes they'll do more than what was asked of them to make up for it (IE: Was originally doing a sketch, now they add color to it), however you still have to pay them the full price once they finish. (And if they never finish, and refuse to give your money back when you asked- they should definitely be called out and/or put on Artist Beware. It's deplorable, it really is, and it's rather 50/50 there. Artists take the money after- only to have people refuse to pay once they get the art, or artists refuse to draw once they get the money.)
I know a few artists have a hard time finishing a picture if the person looking for art is too picky. Instead of someone saying:
'Hey I want this character (Insert refs here) doing X with X and X', you know... basic information that's need to know
They end up giving the whole back story of their character, how their family life was, what's their likes and interests, what they like on their icecream- and the artist needs to pick out what they have to actually draw out of a whole given novel of tedious information. It drains the desire to draw it and in turn, it's a slow process to get through the picture (Especially when the person is picky. The hair needs to be redder, okay less red, never mind go back to what it was. I want it to be long now-- that's too long, that's too long, that's too long-- hey could we try making it purple?)
As for communicating, it's very important! Both parties should communicate! If the commissioner has a request/change they want, they should go to the artist! And if the artist can't make the deadline/has their own input, they should communicate in turn!
However, using Wolframkyo here, she's had a list of people to draw for, and she'll put up the list. She's drawing for A first, then B, then C, D, E, F, G. She declares she'll be doing them in order! And she's made her commissioners aware of this! However she'll post A, and F will ask if she's working on theirs yet. She'll post B, and there is F again. She'll post C, and F is threatening to put her on Artist Beware and going on about how they're being used for their money even though each and every time she's pointed out there is a list she made them aware of and they agreed to when commissioning her. It starts to get to the point where, 'If I didn't need the money so badly, I'd give the money back and tell you to look elsewhere :/'
You end up getting angry customers that way who then tell others on how this artist is rude, and slow, and abusive when... the artist had more than enough reason to deny them.
It's one thing to want to communicate! It's another to badger the artist several times in one day, every day, in every form.
As for denying art, that is ok, no prob;em, if you do not want me to commission you (I just saying the royal you, not actually you) then I understand.
However I do have a problem with handing my money over, waiting 1 - 2 months, and hearing the artist say, nope, I am not doing it/can not do it and no refund...
THAT is how one can get angry customers. As well as being rude, not answering a messages, or etc...
As for wing-it pieces, as long as the commissioner gives FREE RANGE of their character, there should never be a complaint.
But yeah, not refunding, no matter how long it is is a dick move. I've seen people commission an artist, then find out the next day that woah- I need this money back because X reason... only for the artist to be like TOO BAD. EVEN THOUGH I HAVE NOT STARTED THE ART *AT ALL*, I will not be giving the money back because I'm a dick.
What's even more disheartening is when it's a really popular artist, so when someone who has been wronged and brings it up (WITH SCREENCAPS AND EVERYTHING!) they still get white knighted by blind, loyal followers into silence :/
There's always that one spoiled egg in the bunch that ruins the party for the rest of us.
What IS a wing-it by the way? I always thought wing-its were some adoptable species haha. Is it basically like, 'hey here is this character, do whatever'?
But I can also see how the lack of information is tuff on other artists.
this is a problem i am having right now with a pretty popular artist
they "dont do refunds" and i have been waiting for almost 3 months for a comic
...we even tipped because they were having money troubles
i got the first page a.few months ago but my character isnt even really in it cries
/flops
they also have a rule about adoptables that you cant trade or sell their species after you bought it and if you do(if for some.reason didnt know this rule they revoke your ownership of the design you bought on the spot)
but they have scary followers
i can underatand no refunds sometimes
but idk
/flails
i just wish the community was more understanding/fair on both ends of the spectrum
I've been waiting over 7 months, actually 8 now on a YCH piece that I've gotten little information back on.
I'm not calling the person out and they say they have family/home/computer issues and such, which I like to give them the benefit of the doubt. I paid them upfront and was the first to pay on the multiple spot ych auction. A month later, the image was posted again then finally all the spots were filled. Info was sent in, along with money then nothing.
The person did eventually message me back saying they were unable to access notes so to comment on their page with my info again and thanked me.
Mind you, this person has been slowly, very slowly posting art over time from other ych's and has made multiple journals about stuff that's been going on and apologizing about not getting stuff out and saying that they "can't read notes" and so on and apologies over and over. I keep hoping that they seriously have really shitty internet/computer and have a stressful life. I'm very patient, but I don't know how patient those other people are and if they've tried to contact that person. If this reaches a year, I'll probably just throw my hands up and try to move on, but that's $20 I'll never get back.
On the flip side, people do really need to be understanding of the artist, especially if they have a good reputation. Patients is a virtue and if you haven't figured it out, I'm very patient (dying inside) but I also tend to give a lot of artistic creativity because I know how picky people can be and I like seeing what the artist can come up with.
I'm about the same level of patient, the only problem with this most recent person I am waiting on is that they are putting up adoptable auctions/putting up new YCH and when I message them I dont get updates???
I AM very understanding/patient but I think if you can't finish the commissions you already have, you shouldn't open up more and make people who are already waiting wait longer.
I AM SORRY ABOUT YOUR YCH THOUGH ; ___ ; Like.
I hope you get it. :\
I am also hoping that they are just really busy/sick(not hoping truly)/forgetful/all that jazz and they just are sloooowly doing it.
GOOD LUCK BRO.
I commend you for your patience.
I've known people to wait for ever on stuff and I tip my hat off to them
and I've heard similar stories, I wonder if it's the same person I heard about doing that sort of stuff. Mind noting a link?
And yeah, as I said, they're actually getting art and ych's out, it's just taking forever. Anytime I start getting agitated, I look at their most recent journals to see what's going on -sighs- It's hard, but I'm still holding on
I sort of want to post it everywhere :I
Please add a lick system
(Also more organization options)
Yours truly,
Probably everyone.
but i guess has fallen off in the years maybe its just me because i was raised in the south by an iron fisted momma but anyone who argues with you or dosen't comply with normal means just simply dosen't deserve your business and that goes for both parties i feel that the artist should give a date or a timeframe in which it should be done and that the commissioner should respect that. Also all discrepancies should be handled during the sketching phase. for along time i found it difficult to believe that people were being so mean to each other again both parties if someone has a problem with the way you conduct business i find its just best to keep your mouth shut and just don't conduct business with them again in the future it may not be the best method but it works for me at least until FA gives us the ability to report these assholes
And I agree. Tho if one wishes to vocalize their displeasure, you can't really silence them, sadly even if they're being far too unreasonable. Maybe everyone needs an iron fisted mama to teach them all basic common courtesy skills.
Mind if link this into my similar statement...drawing...thing...
http://www.furaffinity.net/view/13822500/
Gunna like that myself because golly, how terribly well done!
and AH YES, good character choice for that. Always a good day to get a commission from someone you can get a good laugh from uvu