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Sunitai's Terms of Service
11 years ago
General
Alrighty, just to post all this stuff here just to clear up the most common of questions that people may have when commissioning me with artwork.
*NOTE* These terms may be subject to change at any time. However, a time stamp will be noted in the journal with the change and changes will not be retroactive to previous commissions already purchased.
RIGHTS OF THE ARTWORKS:
When you commission me, you may post the artwork that I do of your character to any and all of your social media websites to show it off and/or make avatars for profile pictures from the work that was created. I'm more than happy that you enjoy the work I do for you and that you want to show it off. However, you need to talk to me and make arrangements if you want to do more with the artwork such as selling prints or using it to advertise websites or other monetary arrangements.
FIXING ERRORS
I'm not perfect and things are bound to get missed here or there especially with some complex fur patterns and whatnot. If the error is on my part and the proper markings/details were clearly stated/shown in the referencing materials provided for the commission, I'll happily correct the error free of charge. The only thing I ask is that you collect -all- the errors that may be present in the piece before bringing it to my attention so I can get them all in one go and I'm not running around in circles for one particular piece.
If for some reason that you need a detail added to the piece that was failed to be mentioned in the references, there may be an additional charge depending on the complexity of the detail that needs to be added, but that's always going to be a case by case basis.
ABILITY TO REFUSE
In order to serve both parties the best, I reserve the right to refuse to accept a commission based on personality conflicts, what I feel is a commission that's not a good fit for me, or what I just feel is my judgement on the certain scenario that the arrangement just doesn't feel right. If I don't feel good about working on a piece, and it's just a forced work, it'll probably show in the end result and you'd probably not be happy with it either so it's usually best for both parties to just shake hands respectfully and walk away at that point.
REFUNDS
Refunds can be given to those commissions where I haven't started any work on yet. However, I usually work really fast and the window for this is usually really small and the reason needs to be something better than "I just changed my mind" I don't open up for many slots at a time and if you take up a slot from someone that was really hoping for one only to quickly change you mind later, it's not really nice or fair to them.
NOTE: It does happen that I give something my best shot and it just doesn't seem to come through for me. When this happens, I will contact you and offer you a full refund for your commission plus give you all the work that I had completed for you free of charge. It'll still be up to you if you want me to push through and finish it up for you or not, but you'll have a good basis to see what you're going to end up with in the end.
PAYMENTS
Payments will be made in full before any work gets started. I have enough of a history behind me with 3 comics and no failed commissions behind me that my word that your work will be done will be satisfactory at this time. I'm not really accepting any payment plans at this time.
*NOTE* These terms may be subject to change at any time. However, a time stamp will be noted in the journal with the change and changes will not be retroactive to previous commissions already purchased.
RIGHTS OF THE ARTWORKS:
When you commission me, you may post the artwork that I do of your character to any and all of your social media websites to show it off and/or make avatars for profile pictures from the work that was created. I'm more than happy that you enjoy the work I do for you and that you want to show it off. However, you need to talk to me and make arrangements if you want to do more with the artwork such as selling prints or using it to advertise websites or other monetary arrangements.
FIXING ERRORS
I'm not perfect and things are bound to get missed here or there especially with some complex fur patterns and whatnot. If the error is on my part and the proper markings/details were clearly stated/shown in the referencing materials provided for the commission, I'll happily correct the error free of charge. The only thing I ask is that you collect -all- the errors that may be present in the piece before bringing it to my attention so I can get them all in one go and I'm not running around in circles for one particular piece.
If for some reason that you need a detail added to the piece that was failed to be mentioned in the references, there may be an additional charge depending on the complexity of the detail that needs to be added, but that's always going to be a case by case basis.
ABILITY TO REFUSE
In order to serve both parties the best, I reserve the right to refuse to accept a commission based on personality conflicts, what I feel is a commission that's not a good fit for me, or what I just feel is my judgement on the certain scenario that the arrangement just doesn't feel right. If I don't feel good about working on a piece, and it's just a forced work, it'll probably show in the end result and you'd probably not be happy with it either so it's usually best for both parties to just shake hands respectfully and walk away at that point.
REFUNDS
Refunds can be given to those commissions where I haven't started any work on yet. However, I usually work really fast and the window for this is usually really small and the reason needs to be something better than "I just changed my mind" I don't open up for many slots at a time and if you take up a slot from someone that was really hoping for one only to quickly change you mind later, it's not really nice or fair to them.
NOTE: It does happen that I give something my best shot and it just doesn't seem to come through for me. When this happens, I will contact you and offer you a full refund for your commission plus give you all the work that I had completed for you free of charge. It'll still be up to you if you want me to push through and finish it up for you or not, but you'll have a good basis to see what you're going to end up with in the end.
PAYMENTS
Payments will be made in full before any work gets started. I have enough of a history behind me with 3 comics and no failed commissions behind me that my word that your work will be done will be satisfactory at this time. I'm not really accepting any payment plans at this time.
Why do so many artists demand that their customers assume all the risk?
It boils down to just a lot more work for the artist just to try and protect themselves and a lot more communication delays for correspondence back and forth between the customer for who knows how long it actually takes them to reply and if you have 4-6 customers you're dealing with at one time in the same scenario, things can get hairy pretty fast.
As well as protecting you from people that have no intention of paying you in the first place. They exist and they're not nice people no matter what they tell themselves.
In the end, it's just my preference to accept payment first and stress less/less work later. If it's something that really bothers people and they feel it's unfair, I can see their point of view and I wish them the best in finding someone that can accommodate them better.