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Personal Medical Status: The Packet Of Paperwork
9 years ago
TL:DR Version:
The following is a serious and personal status update that involves my previous and current dealings with my medical insurance. The results of completing an inch thick packet of paperwork will affect if I get to keep my coverage or I am dropped by the end of the year. I need to find a new therapist, since my previous one went on medical leave and then retired. My current therapist does not deal with this kind of paperwork. Kroger, the grocery store, is not a place to go for mental health. There is a story behind this. Will call up three number to find out who I need to talk to tomorrow.
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Full Version:
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Background info:
Back in March of this year, I was informed that to keep my current level of health coverage I need to file a one inch thick packet of paperwork. So, a special trip with my mother was made to obtain the paperwork. After several hours were spent filling this packet out, I thought I was finally almost finished with this thing. All that is needed is to obtain a current report from my doctor, therapist, and physical therapy on my current medical and mental health status. Then my mother can copy everything in it for her own records, have it notarized, send the original via certified mail to the main office in Florida. Ideally, the paperwork should be filed no sooner than 3 months before it expires which is August.
If this paperwork is approved, my status permanently changes which has two main benefits. First, I will not have to do this same song and dance paperwork again to keep my insurance for the rest of my life (or until I get married). Two, I will be issued a permanent medical card. If the paperwork is denied, my current medical insurance permanently drops me. If I am dropped, I will have to start over and I am guaranteed to have a lapse in medical coverage.
The Problem:
Usually this would be taken care of in July but there is a major problem. My therapist went on extended medical leave in December. So, I had to see someone else in the meantime. Overall, this would not be a huge deal overall until I learned that I had to file this packet of paperwork and my current therapist does not deal with this kind of legal paperwork. Recently, I was
informed that my previous therapist was back in the office. I called up to see how soon I could get an appointment. Instead, I was informed that my previous therapist that was on was retiring on June 1st and will not be seeing anyone else at this time that does not already have an appointment. I muttered something to confirm the news, thanked the secretary, and hung up the phone. I was speechless at this point for what to do at that time. I truly had no idea what to say or do. What does anyone say when they take months or years to build up a working relationship with someone only to know that you have to find someone new? I felt so lost. Even more lost than I did in December.
Last Friday, I visited the hospital to see if I could talk to the department which deals with my insurance so I could be referred to another therapist in network to see me.
As a side note, I decided to visit in person since the last time I called up for information at my hospital in December, I spent four (4) hours on the phone with the following results:
a) redirected me to other numbers to call that redirected me to inboxes that I never received a call back from.
b) actually talked to someone but the therapists were already booked up for 8-10 weeks.
c) presumed dead numbers that just rang. (I was calling in the middle of the day on a weekday).
d) Krogers - the grocery store. Not kidding. There is an urgent care clinic in select Krogers. Yes, they do take my insurance. No, they do not offer anything for mental health. The gal that picked up the other end of the line at Krogers was just as puzzled as I was. Why did my insurance even give me this number? EXPLAIN INSURANCE! EXPLAIN! >__>
(A cookie for you if you know who I am referencing. Hint, he is well known reviewer on youtube.)
Current Plan Of Action:
So, back to the previous thought, the result of my visit at the hospital on Friday was being given three numbers to call on Monday. The numbers were for the main line for the insurance (which I already had), the number for the office that I received the numbers from (handy, I guess in case this issue is not resolved), and a new number for possible being seen for physical therapy which was recently became an option in the hospital (which would be great for me since it means I can be seen more often and no co-pays are needed. Hooray!)
Monday was bad for me due to dealing with more pressing issues and having to work that evening. Today, was a wash since when I remembered to call it was after business hours. So, tomorrow I am waking my tail up tomorrow morning, in order to call these numbers and see what happens.
The following is a serious and personal status update that involves my previous and current dealings with my medical insurance. The results of completing an inch thick packet of paperwork will affect if I get to keep my coverage or I am dropped by the end of the year. I need to find a new therapist, since my previous one went on medical leave and then retired. My current therapist does not deal with this kind of paperwork. Kroger, the grocery store, is not a place to go for mental health. There is a story behind this. Will call up three number to find out who I need to talk to tomorrow.
*******
Full Version:
*******
Background info:
Back in March of this year, I was informed that to keep my current level of health coverage I need to file a one inch thick packet of paperwork. So, a special trip with my mother was made to obtain the paperwork. After several hours were spent filling this packet out, I thought I was finally almost finished with this thing. All that is needed is to obtain a current report from my doctor, therapist, and physical therapy on my current medical and mental health status. Then my mother can copy everything in it for her own records, have it notarized, send the original via certified mail to the main office in Florida. Ideally, the paperwork should be filed no sooner than 3 months before it expires which is August.
If this paperwork is approved, my status permanently changes which has two main benefits. First, I will not have to do this same song and dance paperwork again to keep my insurance for the rest of my life (or until I get married). Two, I will be issued a permanent medical card. If the paperwork is denied, my current medical insurance permanently drops me. If I am dropped, I will have to start over and I am guaranteed to have a lapse in medical coverage.
The Problem:
Usually this would be taken care of in July but there is a major problem. My therapist went on extended medical leave in December. So, I had to see someone else in the meantime. Overall, this would not be a huge deal overall until I learned that I had to file this packet of paperwork and my current therapist does not deal with this kind of legal paperwork. Recently, I was
informed that my previous therapist was back in the office. I called up to see how soon I could get an appointment. Instead, I was informed that my previous therapist that was on was retiring on June 1st and will not be seeing anyone else at this time that does not already have an appointment. I muttered something to confirm the news, thanked the secretary, and hung up the phone. I was speechless at this point for what to do at that time. I truly had no idea what to say or do. What does anyone say when they take months or years to build up a working relationship with someone only to know that you have to find someone new? I felt so lost. Even more lost than I did in December.
Last Friday, I visited the hospital to see if I could talk to the department which deals with my insurance so I could be referred to another therapist in network to see me.
As a side note, I decided to visit in person since the last time I called up for information at my hospital in December, I spent four (4) hours on the phone with the following results:
a) redirected me to other numbers to call that redirected me to inboxes that I never received a call back from.
b) actually talked to someone but the therapists were already booked up for 8-10 weeks.
c) presumed dead numbers that just rang. (I was calling in the middle of the day on a weekday).
d) Krogers - the grocery store. Not kidding. There is an urgent care clinic in select Krogers. Yes, they do take my insurance. No, they do not offer anything for mental health. The gal that picked up the other end of the line at Krogers was just as puzzled as I was. Why did my insurance even give me this number? EXPLAIN INSURANCE! EXPLAIN! >__>
(A cookie for you if you know who I am referencing. Hint, he is well known reviewer on youtube.)
Current Plan Of Action:
So, back to the previous thought, the result of my visit at the hospital on Friday was being given three numbers to call on Monday. The numbers were for the main line for the insurance (which I already had), the number for the office that I received the numbers from (handy, I guess in case this issue is not resolved), and a new number for possible being seen for physical therapy which was recently became an option in the hospital (which would be great for me since it means I can be seen more often and no co-pays are needed. Hooray!)
Monday was bad for me due to dealing with more pressing issues and having to work that evening. Today, was a wash since when I remembered to call it was after business hours. So, tomorrow I am waking my tail up tomorrow morning, in order to call these numbers and see what happens.
