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Terms of Service
8 years ago
Ƹ̵̡Ӝ̵̨̄Ʒ Trello Ƹ̵̡Ӝ̵̨̄Ʒ Terms of Service Ƹ̵̡Ӝ̵̨̄Ʒ Price List Ƹ̵̡Ӝ̵̨̄Ʒ Refusal of Service:
Kemono-Kreations reserves the right to deny a customer service for good reason. This includes if the commissioner is rude, threatening or otherwise unreasonable.
Harassment, determined by Kemono-Kreations is not tolerated in any way.
Additionally, Kemono-Kreations reserves the right to blacklisting commissioners. Being blacklisted is defined in this document as the barring from any further services.
Warranty and Prices:
Any price quotes are subject to change. Kemono-Kreations reserves the right to deny service to anyone (before and after accepting commission). All work is guaranteed for 90 days upon date of item received.
Any unauthorized alteration not made by Kemono-Kreations voids the warranty. Warranty covers defects of material and construction. Normal wear and tear (wear and tear to be determined by Kemono-Kreations) is not covered by the warranty.
Payments:
Kemono-Kreations takes payment plans. However, in order to secure the commission, Kemono-Kreations requires a 30% non-refundable down payment. Final payments must be received before construction can begin.
The commissioner is guaranteed security through PayPal's good's and services system.
Late payment will result in a later completion, ship date or even a cancelled commission.
Kemono-Kreations is not responsible for lost or late payments. Shipping is not included in the price of the fursuit. When sending in the payment, please be sure to write who you are and who the suit is, otherwise Kemono-Kreations cannot guarantee receipt of payment.
Payment Plans:
Payment plans can be individualized, please note that it must be made on a agreed upon date each month.
Once a monthly date is agreed upon, payment plans may begin. As mentioned before, a 30% non refundable deposit is required.
With each monthly date, there is a 5 day grace period. Should payment not be received on the 5th day, a $30 late charge will be required with the payment already due. If the late fee is not included, the payment will be refunded and will not be shipped until the late fee is included.
Monthly plans should not exceed 2 months for a head, 3 months for a partial, 6 months for a fullsuit. It is preferred that payment is sent in ASAP.
Completion dates:
Kemono-Kreations does not take deadlines of any sort. It is possible to ask about having the suit completed by a certain date, however, Kemono-Kreations is not obligated to meet this time span. It is possible to work around this deadline for an additional 50% of the cost of the suit should it be in reason.
Refunds & Returns:
The first 30% is nonrefundable. Refunds for the remaining balance will only be given once we recover the costs through finishing and reselling the suit. Refunds may not be instantaneous upon request. It is dealt with on case by case basis. Once a suit is 100% paid for, a refund will not be issued. We do not accept returns.
If payments cease and contact cannot be established, your commission will be terminated, a refund will not be issued of any kind and you are no longer entitled to the commissioned suit or materials.
Duct Tape Dummy Requirements and Tutorials:
All Fullsuit Commissions must send in a duct tape dummy.
To see how a duct tape dummy is built, please refer to the link below:
https://www.youtube.com/watch?v=gnXSlQaTDr8
Please note that duct tape dummies must be built durably. The best way to achieve this is to layer it. Kemono-Kreations is not responsible for duct tape dummies falling apart. Should it fall apart during the construction process as a result of poor duct tape dummy construction, it is the commissioner’s responsibility to redo it.
*The DTD is REQUIRED to go down over your heels at the least. The entire foot is preferred.
*When you make your DTD, keep your arms at as straight as possible out in a T pose.
*Tape as close to your arm pit as possible. Not doing so will result in lower mobility of your arms. We WILL NOT be responsible for ill fitting suits due to poor DTD construction.
Age:
All customers must be at least 18 years of age before sending any payments.
Last minute changes:
We ask that you do not make any changes to the costume once the price and completion date are set. Any changes made after can cause the price or completion date to change. We will work with you to cover any details before the commission is accepted. Please do not hesitate to ask about changes, as some minor changes will not affect the price or completion time. Changes that will effect price and completion times include, but are not limited to: added colors, added markings, special requests, and anything that requires new materials to be ordered.
Work in progress photos and updates:
Work in progress updates and photos will be sent via contact method of choice.
Shipping:
Shipping is NOT included in the price for any suit work. This includes commissions, refurbishments or repairs. We usually ship with USPS.
At this time, we DO ship internationally.
Shipping within the United States usually costs around $20-$200.
Concept art:
It is required that a colored concept is provided by the commissioner prior to sending in a form. Kemono-Kreations is not responsible for including anything that is not present on the agreed concept art.
Liability Notice
Fursuiting is a risky activity, often requiring close monitoring of body temperature to avoid hypothermia and reduced vision. By commissioning Kemono-Kreations, you release us of liability if health emergencies occur whilst wearing our work. Please educate yourself of the risks involved to stay safe.
Additional information:
It is the responsibility of the commissioner to pay close attention to progress shots to ensure you get what you want. If you need something changed, it is required that you mention such. If it could have been changed at an earlier stage shown in the progress pictures sent to you and you did not mention your disliking of any aspect and voice it later when the head is further along and harder to fix, this will take more time and labor. This will result in additional fees.
Kemono-Kreations refuses to make copyrighted characters as it is illegal.
Contract:
Anything agreed upon by both parties in writing, including email, is a binding contract. By submitting a commission form, you agree to all of the terms of service. 