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Help with Paypal debit card?
3 years ago
General
Okay, I'll cut a long story short: made a mistake and bought a PayPal prepaid debit card. Not the biggest problem in the world - I'll just use it. Except...I can't. I follow the instructions on the back of the card, and nothing works. I can't link it to my account, I try activating the card but the web site stops responding at a certain step. I try to use the card at the store, doesn't work. Try to use it at the ATM to wtihdraw the money I put into it, doesn't work. Does anyone have experience with these god-forsaken things so that I can get access to the money I have on this thing??
I've usually found if the online systems don't work, regardless of the situation, call the customer service number and talk to a real person. I've had to do this not only with card companies, but also with online retailers and even government agencies.
I have a feeling that when you "purchased" the card, some information wasn't properly input by the cashier.