Update: I got a response! :O a positive one..tbc

Hey all! I just wanted some opinions...and without naming names, how long do you guys wait until you guys feel scammed or take action for a commission, or in my case, a fursuit partial?

I paid a newer fursuit maker almost 3 years ago for a partial and the last response I've gotten was 2 years ago. Mind you, I have reached out nicely for any kind of update or wip, but have been met with complete silence.
This person is also very active everyday sooo not really sure why I can't get a simple answer.

Being an artist myself, I totally get being overwhelmed and maybe even taking too many comms on at once, but I'm always transparent with the wait time and still try to get things out timely.....

Long in short, do you guys think I've been scammed? Should I just cut my losses?