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FC financial screw up
16 years ago
General
For those of you with reservations at the Fairmont for the upcoming FC, go check your accounts.
There's been a 'glitch' in Fairmont's system, causing them to bill several attendees for their full stay instead of the one-night hold fee they were supposed to.
Imagine my surprise when I hop on my account to see a $600 charge instead of $140.
If you did get charged like this, you can call 408-998-3922. They're supposed to fix it right away for you, but apparently some of the people aren't getting that memo. A very nice and apologetic lady named Dianne took care of me immediately and said they'd take care of any Overdraft fees that were a direct result of this 'glitch'.
There's been a 'glitch' in Fairmont's system, causing them to bill several attendees for their full stay instead of the one-night hold fee they were supposed to.
Imagine my surprise when I hop on my account to see a $600 charge instead of $140.
If you did get charged like this, you can call 408-998-3922. They're supposed to fix it right away for you, but apparently some of the people aren't getting that memo. A very nice and apologetic lady named Dianne took care of me immediately and said they'd take care of any Overdraft fees that were a direct result of this 'glitch'.
