Question to Community - Secure Auctions?
15 years ago
Many users have been asking lately for some way to provide better security for sellers against fraudulent users placing bids on their auctions. But thus far none of the complaints have come with any constructive or useful advice on how to approach doing so. A new feature we have been considering for a couple years now but have been worried about implementing which we call "Secure Auctions" provides a possible solution, so we wanted to get some feedback and thoughts from our community before implementing it.
Basically the feature involves allowing sellers to lock down bidding on individual auctions to only users with positive feedback OR users who have a paid membership on the system. This means that new users without paid accounts or positive feedback would NOT be able to place any bids on Secure Auctions posted on the system - they would either need to purchase a FurBuy membership first or establish a positive rating through buying or selling insecurely first. We would require sellers to have a contributing membership in order to use this feature. We realize that this may seem a little "unfair" in some senses, though we also realize how this may benefit FurBuy's ability to support itself and keep running amidst what has so far been a losing (financially) membership system.
So what we want to know is: what do you think about such a feature? As a seller, would you buy a membership (if you don't already have one) and use it to prevent fraudulent bids? As a bidder, would you buy a membership to bid on Secure Auctions? Do you have any other questions, concerns or ideas that may be useful for considering a new system of helping reduce fraud on FurBuy? We want to know!
One other option we've discussed briefly is limiting the number of auctions free accounts may bid on. Contributing members would be permitted to bid on an unlimited number of auctions. While this wouldn't eliminate fraud altogether, it would severely limit the amount of fraud that a single account could generate. Thoughts?
Basically the feature involves allowing sellers to lock down bidding on individual auctions to only users with positive feedback OR users who have a paid membership on the system. This means that new users without paid accounts or positive feedback would NOT be able to place any bids on Secure Auctions posted on the system - they would either need to purchase a FurBuy membership first or establish a positive rating through buying or selling insecurely first. We would require sellers to have a contributing membership in order to use this feature. We realize that this may seem a little "unfair" in some senses, though we also realize how this may benefit FurBuy's ability to support itself and keep running amidst what has so far been a losing (financially) membership system.
So what we want to know is: what do you think about such a feature? As a seller, would you buy a membership (if you don't already have one) and use it to prevent fraudulent bids? As a bidder, would you buy a membership to bid on Secure Auctions? Do you have any other questions, concerns or ideas that may be useful for considering a new system of helping reduce fraud on FurBuy? We want to know!
One other option we've discussed briefly is limiting the number of auctions free accounts may bid on. Contributing members would be permitted to bid on an unlimited number of auctions. While this wouldn't eliminate fraud altogether, it would severely limit the amount of fraud that a single account could generate. Thoughts?
i just said that the idea with paid accounts for more secure is not a good idea
furbuy would loose a lot of seller cause a lot lesser people would bid on there auctions
if you register at ebay you get a letter to your address with a code to prove that that is really your address... i know that that is not a good idea for furbuy - but the only thing what to do is to find a way that the fresh registered user HAVE to pay if they bid. that there is no chance for trolls to bid, wait and make fun of the people. and than just register a new account and do it again. we must make sure that the USERs are REAL users.
Yes, I know we have to verify people, and I'd LOVE to, but how do YOU propose we do it? I hate "advice" that comes with absolutely ZERO constructive feedback!!! The whole point of locking things to contributing members for Secure Auctions (which would require a seller to be a contributing member themselves to use, not EVERY auction would be a Secure Auction) is for more PROOF that someone is not a fraud!
Now, how about some constructive, useful feedback? lol
maybe the people need to verify the FA account like they want it on fchan - they want proof that you are the same on FA - they ask you to edit your page so they can see that you are really the one who edited it.
than is there a way to prove a paypal account? like they send 1usd to proove that they own one?
i dont know maybe sending the usd back than so it is still free.
but the best would be to get a proove of bank account and home address but i really dont know how to do this with your amount of money you can put in this project since i guess your team is not able to do the same like ebay do.
and please i see you are lil bit angry with me. i'm really not bad with you or want to make fun, stay normal that would be nice. i can only use limited words in english and it is hard to describe or say something difficult without sound like an ass sometimes.
maybe he can create a field in user informations or somewhere else where FurBuy can script that they are trusted FA user if the same Furbuy name is in this field on FA.
also that the seller can delete bids for it self (for pay seller)
and important:
only the seller should pay kinda % of the winning bid
as a only bidder i would not w ant to pay 18 per year to just bid and never win anything.
but on the same side as a seller if i only do 1 auction per year why should it be worth 18?
you should do kinda taxes what is about the amount of selling auctions the user do.
for this stuff i think not what i would do - i think about what the most of the other people would think.
Allowing sellers to remove bids at their whim is just a bad idea all-around. It lends itself far too readily for abuse or hacking or favoritism or the ability to violate contracts. If bidding is going to be affected, it must be done BEFORE bids occur, not after. Once a bid is placed, it is a legally binding contract under USFTC rules governing both online and offline auctions.
As for taking a commission fee from successful auctions - Furbid has been doing that for years and it SUCKS. They are completely fail and nobody ever wants to pay the fees after the fact. The idea for contributing memberships honestly came from Dragoneer, and all of us at FurBuy honestly feel it's the better way to go. You pay one fast, simple time per year for additional bonus features and never have to fuss with micro-managing little payments here and there. Plus it's a contribution to supporting the system, NOT a business fee. Charging a commission fee completely violates the trust and freedom of our users who just want the free basic services that our site offers, and we'll never do that.
As for payments from bidders for membership, why shouldn't they also pay? The fee isn't because we want a part of the action, the fee is a contribution to keeping the site running, nothing more. We don't even honestly WANT to be taking money from users, we'd prefer to keep it free. However, it's costing -us- $400+ per month to run, and we'd at least like it to pay for itself, ya know? We already invest countless hours of hard work on graphics, design, programming, server hardware, maintenance and adding new features. But on top of those investments, we also continue to float the monthly rent for hosting the system, and we'd like a little break on that and who knows - maybe someday even make a little scratch for our hard work and time. For now though, we'd just like to see FurBuy pay for itself. It's not hard. 300 memberships per year would do it.
to add a field like yahoo: aim: furbuy: would really not a problem.
what if i take a name of example my mate and put it in a fresh registered furbuy acution
i win 20 auctions with it and than i go away. now my mate get 20 hate mails why he dont answer. and maybe get forced to pay or something like this. - with that field it is a secure for the FA user and that is what dragoneer want. more secure for the single users.
remove bids:
ok i understand this. but its so easy to register a new mail to register a fake furbuy account.
i know you want ideas and stuff but what can we do against it? the lulz user can bring the page down in one day if they would want.
fees/membership:
what kind of features? to allow 1000px instead of 800? thats not a good feature.
maybe highlight or bolt links in the brows would be a good feature (well i dont know all features maybe you allready got)
and i know that it is about to keep the page running. i'm just afraid that you can close the page cause nobody want to pay for stuff they only use maybe once in a year.
if i tell someone "hey you wanted a commission from me? drop by in furbuy at link xxx there you can bid" - and the anser is often this: "oh no i dont want to register and pay fees. i dont like auctions."
but i'm really just scared that the page will go down soon cause people dont register anymore.
i wish you good luck with finding ways to fix that all and so one. i'm not a genius who can solve any problem. i would pay 18 per year - but i really think that just seller will buy this membership. but we need this membership for the bidders to be secure... like your thoughts about a membership only secure auction. thats just too less budders.
sorry i think i dont help you.
and you know more about this stuff.
but i still think that it is a good idea to be able to delete the highest bid of a ZERO points user. cause a plus point is the highest secure that the user is REAL and PAYING.
On the other hand, the limit on how many auctions seems like a better option. Thanks again you and the Furbuy team for providing such a great service to our community.
In most of the fraud cases we've had in the last couple years, the bid limiter wouldn't have had much effect, if any. When users commit fraud on FurBuy it's usually targeted at one or two specific sellers. =/ There's always the potential for a blanket bid-bombing though, and we HAVE had a couple of those in the last year. We can deal with them fairly effectively, but they are still alarming to users until they get sorted out.