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Commission Advice
14 years ago
So apparently I'm being called out for not finishing a piece I completed months ago and is posted to my account. I'm going to leave it there for a time until the matter is settled but I'd like to make something clear. Before you pay for ANYTHING in this life, make sure its what you want. Buyer's remorse is not the responsibility of the artist or vendor.
If a consumer buys opera tickets, goes to the show, and doesn't like the show at the end, they don't get their money back. They paid for a performance.
If you PAY for a piece of work at completion and then months later are not satisfied with it, don't come crying to the artist for your money back. Artists cannot refund time and effort put into a work. Simply work with the artists to get your revisions and set reasonable timelines and deadlines (or any deadlines) for the work. Communication is also important.
Trying to get your money back through Paypal or asking that the artist be banned for a community for lack of communication is not a mature or sane way to handle a business transaction. I'm going to set a new, clear policy soon for any further commissioned work.
If a consumer buys opera tickets, goes to the show, and doesn't like the show at the end, they don't get their money back. They paid for a performance.
If you PAY for a piece of work at completion and then months later are not satisfied with it, don't come crying to the artist for your money back. Artists cannot refund time and effort put into a work. Simply work with the artists to get your revisions and set reasonable timelines and deadlines (or any deadlines) for the work. Communication is also important.
Trying to get your money back through Paypal or asking that the artist be banned for a community for lack of communication is not a mature or sane way to handle a business transaction. I'm going to set a new, clear policy soon for any further commissioned work.
Why you both dont clear it personally, thinks would fit for both of you and no one would lose his face even he haves right its just an fight what is not needed really or
Sorry its just my silly mind i guess ^^::: dont eat me
MONTHS later (like, 6+), they re-appear and tell me they aren't happy with the piece and that I owe them a new one. I told them that was ridiculous; they SAID they were happy and never said another word about it when the piece was completed! I'm the type of person that if I do commission work for you, and you ARE NOT HAPPY, then please, by all means, I expect you to let me know so I can fix it! And when I mean let me know, I mean let me know like, WHEN YOU GET THE IMAGE, not 6+ months AFTER you've gotten it and told me you loved it. Coming back so far after the fact like that out of the blue isn't cool.
In my experience, most reasonable artists will happily help a commissioner achieve what they they are looking for in a piece if given timely, reasonable and constructive feedback. The commissioner gets what they paid for, and the artist gets the satisfaction of a job well done. WIN WIN. But it is NOT an artist's responsibility to re-do or create a completely new piece if the commissioner comes back MONTHS later saying they hate their art and want a new one WHEN THEY WERE HAPPY IN THE FIRST PLACE.
Sorry for the rant, but I feel you dude.