I have never ordered things off the TV. Today, I ordered that "Fast Brite Lens Restore Kit" for car headlights ($10 plus $7.95 S&H). Entered my info into their site including credit card. They kept asking me if I wanted extra kits and other things. I kept saying "No, Thanks". One would expect a final list of charges to be presented before the order is charged. Not on this site! The final charge was $31.80, and the site would not let me cancel. And this folks... is exactly why I don't order off the TV!