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Never trust a new guy
14 years ago
A couple of months ago we changed our support contract at work for the UPS.
A guy comes in the to do basic maintinance, and promtly turns the system off.
160 servers suddenly trun off, all phones off, all bus stations down, directors running round like headless chickens.
It took me all bloody afternoon to get everything backup, even the flakey SQL. We have a turn over of about 1mill per day.
Will the guy be back? i think not! support contract cancled within one hour.
A day in the life of me.
A guy comes in the to do basic maintinance, and promtly turns the system off.
160 servers suddenly trun off, all phones off, all bus stations down, directors running round like headless chickens.
It took me all bloody afternoon to get everything backup, even the flakey SQL. We have a turn over of about 1mill per day.
Will the guy be back? i think not! support contract cancled within one hour.
A day in the life of me.
Ty_Hanson
~tyhanson
Epic fail.
Ktar_Aramee
~ktararamee
Thats the clients for you, they're whiny little babies when their machine doesn't function. The guy should've notified everybody, but all calling the provider and whining about the same issue doesnt help things move any faster.
Squire
~squire
OP
He completely failed to follow the basic process of putting it into bypass first. It was even in the instrution manual!
