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Oh the joys of being an insulted customer
14 years ago
I'm not sure if I've told friends who come to FA that I recently, after being reluctantly talked into it by various relatives, decided to have my dog groomed.
She's got long white hair, and despite the vets saying "it'll be easier to see fleas!", yeah no it's not. Her hair is WAY to thick. I settled with the vets groomer, because he knows what he's doing and I've trusted this vet for years with all of our animals.
HUUGGEE fucking mistake.
I got there, after getting lucky that he had a concelation today, and took her in..waited FOREVER for him to come out but thought it'd be worth it.
He started questioning me, how old she was, how long I'd had her, etc. Then asked what I wanted done.. I simply said I wanted her "trimmed/shaved, and the hair around her ears to be trimmed."
Oh fucking sweet merciful jesus how wrong as I.
I got lectured on
-Hair doesn't attract fleas
-She'd still shed with shorter hair.
Then he took it a step further to tell me I was a lazy/BAD pet owner.
Asked about the shampoo we used, and Honestly I didn't know what flea shampoo we used... she gets oatmeal shampoos mostly, but when really needed she gets a damn flea bath.. I told him where my dad GOT the flea shampoo.. and OH. MY. GOD. I'm SO horrid, i'm trying to KILL my dog.
We've been using the same shampoo for fucking YEARS and it's never heart a dog, it barely hurts a fucking flea like it's SUPPOSED to.
Then when he found out she wasn't fixed, he grimaced. Oh lord, a grimace... asked me why?
I told him, straight and honet as I could That I WANTED her to have pups one day, so when she passed I could keep one for myself as a memory of her. This makes me the biggest idiot in the whole world, apparently. He loked at me and told me to "Just take a picture, that'll be your memory" and proceeded to tell me that it was a horrid thing to breed a mutt and sell them.
Not once did i say I'd SELL the pups, no I don't sell pups we give them away- as a side note.
I was just stunned by all this, and had I not been really desperate I would have walked out, and right now I'm kicking myself in the ass for NOT walking out, because i just do not trust this guy.
It would have taken weeks to get an appointment elsewhere, and I felt bad for my dog and just left her there for quick relief.
***Edit;
I've sat on this for almost 45 minutes, and I've decided to just call th vets office and cancel this. I'm more than 90% sure the ass didn't stay during the office's lunch break to trim her. If this means I'll have to pay a boarding fee then so be it, but fuck if I'm letting them cut her hair now..
She's got long white hair, and despite the vets saying "it'll be easier to see fleas!", yeah no it's not. Her hair is WAY to thick. I settled with the vets groomer, because he knows what he's doing and I've trusted this vet for years with all of our animals.
HUUGGEE fucking mistake.
I got there, after getting lucky that he had a concelation today, and took her in..waited FOREVER for him to come out but thought it'd be worth it.
He started questioning me, how old she was, how long I'd had her, etc. Then asked what I wanted done.. I simply said I wanted her "trimmed/shaved, and the hair around her ears to be trimmed."
Oh fucking sweet merciful jesus how wrong as I.
I got lectured on
-Hair doesn't attract fleas
-She'd still shed with shorter hair.
Then he took it a step further to tell me I was a lazy/BAD pet owner.
Asked about the shampoo we used, and Honestly I didn't know what flea shampoo we used... she gets oatmeal shampoos mostly, but when really needed she gets a damn flea bath.. I told him where my dad GOT the flea shampoo.. and OH. MY. GOD. I'm SO horrid, i'm trying to KILL my dog.
We've been using the same shampoo for fucking YEARS and it's never heart a dog, it barely hurts a fucking flea like it's SUPPOSED to.
Then when he found out she wasn't fixed, he grimaced. Oh lord, a grimace... asked me why?
I told him, straight and honet as I could That I WANTED her to have pups one day, so when she passed I could keep one for myself as a memory of her. This makes me the biggest idiot in the whole world, apparently. He loked at me and told me to "Just take a picture, that'll be your memory" and proceeded to tell me that it was a horrid thing to breed a mutt and sell them.
Not once did i say I'd SELL the pups, no I don't sell pups we give them away- as a side note.
I was just stunned by all this, and had I not been really desperate I would have walked out, and right now I'm kicking myself in the ass for NOT walking out, because i just do not trust this guy.
It would have taken weeks to get an appointment elsewhere, and I felt bad for my dog and just left her there for quick relief.
***Edit;
I've sat on this for almost 45 minutes, and I've decided to just call th vets office and cancel this. I'm more than 90% sure the ass didn't stay during the office's lunch break to trim her. If this means I'll have to pay a boarding fee then so be it, but fuck if I'm letting them cut her hair now..
My sister has a full blooded miniature daschund and he has so many health issues. HE seizes a lot and it's a scarey thing.
I'm still shocked, though..because they've NEVER done us wrong and they've been SO good with all my pets medical issues.. but the guy they have grooming their dogs? Ffffuuuucck that.
To beat it all they had a receptionist and a vets assistant sitting there and they DIDN'T say a damn thing.
I consider pets to basically be children :P. Seriously he had no place telling you all that. I would have given him the figure and I would speak to your vet about his behavior since that's not how you treat customers, there are different ways of telling someone how to take proper (if even only by their own standards) care of an animal, I suspect he was born without that little thing we call tact.
I feel absolutely horrid for leaving my dog, but i did it because i FELT it needed to be done- though after sitting on it for almost an hour I'll be calling once they open back up after lunch and jsut going to get her and seeking a groomer/new vet office after this experience.