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memory issues on my site
14 years ago
any adept computer geeks out there who could possibly lend me a hand? my site keeps going down. dreamhost says this is because i keep over-using memory. i find this hard to believe because
1- memory is allotted via users, so i set it so that each site (inhuman-comic.com, sunyshore.com, etc) have their own users. this should have fixed it and it didn't.
2- there have been no major site changes in months, and yet this problem JUST started.
3- there has been no major spike in site traffic either.
4- dreamhost says that it's a one-two punch from both inhuman and sunyshore. sunyshore gets a lot of traffic but shouldn't chomp memory like this, especially when gin is taking orders via the pkmncollectors community and NOT the shop itself.
ideas? suggestions? hand-holding for checking what's chewing the memory?
i have a few more details here:
http://not-fun.dreamwidth.org/727634.html
any help is appriciated. i'm rather at a loss.
1- memory is allotted via users, so i set it so that each site (inhuman-comic.com, sunyshore.com, etc) have their own users. this should have fixed it and it didn't.
2- there have been no major site changes in months, and yet this problem JUST started.
3- there has been no major spike in site traffic either.
4- dreamhost says that it's a one-two punch from both inhuman and sunyshore. sunyshore gets a lot of traffic but shouldn't chomp memory like this, especially when gin is taking orders via the pkmncollectors community and NOT the shop itself.
ideas? suggestions? hand-holding for checking what's chewing the memory?
i have a few more details here:
http://not-fun.dreamwidth.org/727634.html
any help is appriciated. i'm rather at a loss.
Take the feedback you're getting from Dreamhost with a grain of salt. They are angling for paying customers. They will have a very low priorty on serving non-paying accounts.
My guess is that your sites' configuration in particular are not the reason for them crashing. It could be that Dreamhosts' servers are overloaded and/or misconfigured, which means it's their problem, not yours.
The people telling you that you should upgrade [the Fucktardian word for "we want your money"] are probably help desk types that probably don't know any better except what they are told to say.
The only thing I can suggest is document how often and for how long the sites crash as best you can. You might find a pattern. If my theory about Dreamhost servers is correct, other clients are experiencing crashes too. The host, if they don't want to lose clients, paying or not, will attempt to address the server issue.
I could be wrong about all this, mind you. Somebody majoring in Webhosting might have a completely different theory. [My major is Network Admin]
so far he has a theory that some php folder (that i never installed) has gone bananas and is eating memory like a monster
I just looked up the term. Since PHP has to do with markup language, it is something I have a poor grasp of.
According to the Webopaedia definition, it is a server-side thing, so I'm guessing that, bottom-line, it is the host's responsibility to fix it.