TOS

Terms may change at any time without warning.

Allergies: There are pets that live with me. If you have allergies to either dogs or cats please take this into consideration when ordering from me. Not only can I not keep them completely out of my work space, but I can't control where their dander and fur goes. If your allergy is mild, I'm happy to vacuum both the box and the actual item thoroughly, though I can't guarantee I'll be able to get all the fur and dander off of it.

Payments and Deposits: In order to get started, I need a 30% deposit of the agreed-upon price. Generally I will let you know exactly what the deposit price is, as sometimes I round up or down to the nearest even amount. This price is non-refundable as I require it to purchase supplies and secure your spot in the queue (ie those who pay first will have their suits started first). After that you may make payments on the suit itself at your leisure and comfort, though I will not ship out the final product until you've paid off the price and shipping in full. I accept only PayPal and money orders, though PayPal is the most secure and most preferred method. When you send by PayPal please be sure to mark the payment as “goods” and not “services” or “gift.”

Quotes: Quotes are fully discussed and agreed-upon between myself and the customer. They are only good at the time they are originally quoted and will expire after a month's time due to possible price-changes.

Queue: Who is accepted into the queue is completely up to me as the maker. I have the right to deny making any pieces for any reason including time constraints, materials constraints, other obligations etc. I will not make copyrighted characters on commission. I will try my best to work in the order of payment received and will also do my best to send the commissioner updates when significant progress has been made.

Deadlines: I accept deadlines on a case-by-case basis only. Though this is my job, life has a nasty habit of getting in the way and so I'm not able to meet staunch deadlines 100% of the time. Please understand that the creation and building of fursuits and fursuit parts takes time, as does ordering fur and other materials that are needed. Also remember that there may be other commissions ahead of yours, and that progress does not happen overnight. Deadlines that I do accept and deem “rush jobs” will automatically incur a 50% extra fee, of which I will inform the customer at the time of quoting a price.

Cancellation: I reserve the right to cancel the commission at any stage I deem necessary due to rude, threatening, or unseemly behavior by the customer. The customer will be notified and the balance (excepting the deposit) will be returned. Please keep me up-to-date on your payment schedule. While I am very lenient with a payment plan, I want to be in the know if I won't be getting a payment for some time. You are free to cancel your own commission at any time but be warned once again that the deposit cannot be refunded. Unless fully discussed and agreed-upon, changes cannot be made to the commission after I've bought the materials and begun.

References and Materials: A reference of some kind is required to work on all commissions. If the request is simple enough (single-color with no additives) a simple written reference may be enough. For more complicated characters I require at least a two-turn drawn reference of decent quality.
Good places to get free lineart for references include:
 zhivagod (look through the gallery, there are several species)
http://ppzp.weebly.com/freebies--tutorials.html

DTDs and Shoes: A duct tape dummy (DTD) is required for sockpaws and any item with body-coverage (bodysuits, armsleeves, legsleeves, etc). The customer will be told at the time of the quote whether or not a DTD will be needed. I have the right to refuse to take your commission if you cannot supply a DTD and one is required. Anything done without a DTD is not guaranteed to fit or function properly! For paws built on shoes, I require you to send me the shoe with the laces tied at the proper fit so that you can slip them on and off without untying them.

Warranty: All suits and suit parts have a 90-day warranty in which I will do minor repairs from general wear or any defects in the suit itself. You must pay shipping both ways but will not have to pay for the repairs. If I deem that the damage was due to your negligence or unnecessary roughness with the suit I will ask for a small fee to repair it. Please contact me before sending the item to be repaired. For suits with drybrushing/airbrushing you have two free touch-ups. After that I can give you a quote on repainting.

Shipping: Shipping will be through UPS or USPS. All shipping charges are up to the customer and the suit will not be shipped until this and all other payments are completed in full. I do accept orders outside the U.S. but be aware that shipping internationally is very expensive and all customs and duties fees are the sole responsibility of the customer.

Disclaimer: It is the responsibility of the wearer of the suit to take all necessary health precautions when performing in the suit. Suits and suit parts are worn at the user's own risk. I assume no responsibility for any personal damage or health effects suffered from misuse of my product.