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Never flying United again.
13 years ago
General
Seriously. My flight TO AC was rescheduled without any advance warning. That was alright, they managed to fix that. I got there at roughly the same time and all was good.
Today on the other hand has been a nightmare. My first flight was delayed, to the point it'd be physically impossible to catch my connection. They bump me onto another flight that would get me home at 2am. All well and good, still home before work tomorrow.
I'm sitting beside the gate, waiting for my flight at the gate, when they send me an email stating my new flight has been delayed. Just long enough that I am no longer able to make the connection. I find this out via automated email, not via the person standing a few meters away from everyone.
So I go up to the front desk, ask what options I have... None. They can't hold the connecting flight in Denver. They already "booked full" the flights from 6am - 3:30pm tomorrow. The earliest I can get home now is apparently midnight tomorrow. I am supposed to be working tomorrow.
The kicker? No compensation, because even though the first flight was mechanical issues, the one they bumped me onto has been delayed due to weather, which apparently invalidates whatever compensation I may have got.
So my options are to take the first flight and pray they hold the second flight for me, or to spend the night in the Pitts airport and hope I don't get fucked over for the fourth time. Or to take the first flight, and miss the second, whereuponwho knows what the fuck will happen.
Seriously, screw you United. The couple hundred I saved choosing you is NOT worth this headache.
EDIT: Saved by act of god. A baby threw up on my second flight's first run, necessitating a cleanup. I will be home tonight after all!
Today on the other hand has been a nightmare. My first flight was delayed, to the point it'd be physically impossible to catch my connection. They bump me onto another flight that would get me home at 2am. All well and good, still home before work tomorrow.
I'm sitting beside the gate, waiting for my flight at the gate, when they send me an email stating my new flight has been delayed. Just long enough that I am no longer able to make the connection. I find this out via automated email, not via the person standing a few meters away from everyone.
So I go up to the front desk, ask what options I have... None. They can't hold the connecting flight in Denver. They already "booked full" the flights from 6am - 3:30pm tomorrow. The earliest I can get home now is apparently midnight tomorrow. I am supposed to be working tomorrow.
The kicker? No compensation, because even though the first flight was mechanical issues, the one they bumped me onto has been delayed due to weather, which apparently invalidates whatever compensation I may have got.
So my options are to take the first flight and pray they hold the second flight for me, or to spend the night in the Pitts airport and hope I don't get fucked over for the fourth time. Or to take the first flight, and miss the second, whereuponwho knows what the fuck will happen.
Seriously, screw you United. The couple hundred I saved choosing you is NOT worth this headache.
EDIT: Saved by act of god. A baby threw up on my second flight's first run, necessitating a cleanup. I will be home tonight after all!
As for missing a day of work I feel sorry for ya man D: that blowwwwws
But yeah, United sucks. The last time I flew in 09 for a HS trip was on Delta. That was pretty good for me.
But us (US Air) and Delta are duking it out. But see if they can get you on another airline. Where you flying to?
Continental was good until they merged with united. Now they're so big they don't really give a crap.
COULD BE WORSE THOUGH. COULD HAVE BEEN MY NIGHT LAST NIGHT.
This merger has destroyed all care for customer service. They eliminated virtually all major benefits for Continental OnePass flyers in favor of lesser Mileage Plus benefits (without raising a single reason to do so).