So I fixed the stupid formatting of the stupid RTF documents, and converted them to *.txt so they'd just show up in FA rather than having to download the files. Apparently the editor I was using (Word/WordPad) was doing stupid things as far as displaying RTF files goes and where I thought I had double spacing between paragraphs, I actually didn't. So the files have been stripped of special characters, explicitly double-spaced, and converted to text. Should be much to read. I wonder how many people took a look at those files and then just walked away when they saw the crazy formatting. I know I would have!