I had a cell phone. It was ok. It was a really old model, back before phone companies started jamming cameras and music players into every technological orifice they could find. Anyway, I recently decided to get a new phone. My old one still worked, but I was interested in some of the features new phones have, like intact LCD screens and staying on until you turn it off on purpose.

So, I went to Sprint.com and ordered a new phone from their online store. After placing the order I waited for a week or so, but the phone didn't show up. And also Sprint cancelled my account. (?!) So then I had no new phone, and no old phone either. Somewhat confused and phoneless, I emailed Sprint customer support and explained the situation. The response I got contained, in two consecutive sentences: 1) An apology for leaving me with no working phone, and 2) a phone number to call to get my account reactivated.

I'm thinking that I'm probably not going to call the number, for multiple reasons.