computer problems. Need some help.
13 years ago
General
My computer is fucked. I'm at my wits end trying to fix it, and I could REALLY use some help.
This started with my five-ish year old LCD monitor. It would have lines and it would occasionally go into sleep mode and not come out, but nothing a reboot couldn't fix. Except last week when it shut off while playing TF2, it didn't come back. It would stay in sleep mood even when I would restart. Everybody I talked to thought it was the backlight finally giving up the ghost.
A week and a commission drive later, I have a new LED monitor. It worked fine the first day, but at the beginning of the second day, it forced itself into sleep mode and wouldn't come back. It's doing the exact same thing.
Here's what I know:
-cables are new and connections are firm. Graphics card is secure and clean.
-it SEEMS to work in safe mode
-turning off sleep mode in power management doesn't work. It still goes into sleep mode.
-rolling back drivers and reinstalling directx doesn't work.
-reseting BIOS doesn't help.
-virus scanners come up clean.
I really don't know what to do. My computer may as well be a brick.
This started with my five-ish year old LCD monitor. It would have lines and it would occasionally go into sleep mode and not come out, but nothing a reboot couldn't fix. Except last week when it shut off while playing TF2, it didn't come back. It would stay in sleep mood even when I would restart. Everybody I talked to thought it was the backlight finally giving up the ghost.
A week and a commission drive later, I have a new LED monitor. It worked fine the first day, but at the beginning of the second day, it forced itself into sleep mode and wouldn't come back. It's doing the exact same thing.
Here's what I know:
-cables are new and connections are firm. Graphics card is secure and clean.
-it SEEMS to work in safe mode
-turning off sleep mode in power management doesn't work. It still goes into sleep mode.
-rolling back drivers and reinstalling directx doesn't work.
-reseting BIOS doesn't help.
-virus scanners come up clean.
I really don't know what to do. My computer may as well be a brick.
FA+

I know, acking things on forums (FA included) get that reply evertime:
1) virus--> I do not know any such thing that could change energy management on a PC
2) Defrag: I just don“t thing that might help, but it does no harm does it?
3) Some programms or even hardware may conflict with each other
I got #3 once, a crazy problem: when I want to play games powered by "Unreal Engine" mouse singnal malfunctions and I f.e. spin anticlockwise at Section8: Prejudice. I tried everything but could not find a solution. When I one day went to a Lan and used a different monitor (forgot mine) that spinning got to an end! At home it started again... Still need money to buy a new LCD and all should be well :C
Crazy, but the truth.
If it was MB, you'd notice stuffed or leaky capacitors around the phase/voltage circuits (at the left of the CPU)
If you don't have onboard video, see if anyone you know has an old video card laying around you could borrow for a day for troubleshooting.
-Launch TF2 and change it to "Windowed mode".
-Place the windows side by side so you can monitor the values while you are playing
-Keep an eye on the GPU core temp, CPU temp and Voltages (+3.3VC, +5VC, +12VC)
If any temps go over 70C, it's considered pretty hot. And if it's over 80C, it's going to crash. The temp tolerance is different for every kind of chips, but it's around these number.
For the voltages, you can check the following website to give you an idea of what to expect for a normal power supply. If you don't see these voltages, you can download your motherboard software to monitor these sensors. When playing a game, it puts a load on your PSU and the voltages will lower. If the voltages get too low, it means you might need a new or more powerful PSU.
http://pcsupport.about.com/od/insid.....-tolerance.htm
You can use ATI Tray Tools or MSI Afterburner (aka Rivatuner) to manage your GPU fan and GPU/VRAM clock settings.
http://forums.guru3d.com/forumdisplay.php?f=52
http://event.msi.com/vga/afterburner/download.htm
Good luck.
Take out the graphics card, reseat it, ensure adequate cooling. If you have a motherboard with more than one PCI-Express / graphics slot, pop the card in there, maybe the slot is dead/dying?
Otherwise, get a new one.
it's gonna be either your graphics card or the mobo interface(pci-E port) in all likelyhood. the only other thing I can think of is the monitor somehow overheating.
Its likely going into "sleep mode" because the monitor is losing a signal. If all the cables are fine and connected fine more then likely the video card is dying and the hardware is failing. Rebooting reinitialized it so it obviously works again until it snags up. Its not intentionally telling the monitor to "sleep", the monitor is interpreting the loss of connectivity as a shutdown.
The "lines" are also a more direct point to the video card as the cause, and not the motherboard/PSU/etc. PSU would cause erratic reboots, and a lot of other varies "weird" issues. Bad motherboard would more likely cause random reboots, blue screens and disk corruptions.
-- Signed computer technician, electronics engineer, general electronics hobbyist, HAM radio technician...
Are some of these lines Multicolor and rainbow like?
Does this happen in your desktop or just pictures?
Can you move your files? Open Zips or extract them?
Why I ask? I am having a simular issue.
check for blown capacitors on the motherboard. MoBo could be the cause.
but i also read what sounds to me like Artifacting. a common symptom of a dying graphics card.
your graphics card may also be overheating, and going into sleep to protect it.
monitor temperatures! use speedfan or similar temp. sensor program for this.
however, safe mode functionally suggests a driver conflict, or a virus- possibly a rootkit. most AV's can't see rootkits.
my guess, most likely to least likely:
1: graphics card failing or overheating.
2: driver conflict
3: MoBo failing, check for blown capacitors.
4: virus/rootkit
5: power supply.
As for recovering things, if you can get into your PC somehow (as in, 'operating to at least the bios') and you have a spare PC/laptop lying around, you can burn a quick Linux disk (Fedora or Ubunto would be my my first choices, but your milage may vary) and boot off of that. They don't require installation and you can access the data on your hard drive through them. This means you can recover your important data and back up via USB drive. You can also use this to possibly help spot the issue being #2 and #4 if you don't have any issues (because then we are ruling out the hardware related issues). In a nutshell, that is a win/win (you get data back and help spot the possible culprits).
Best of luck, but try to give a bit more information about your system (age, PSU rating (watts), OS, and CPU; ram can help but not entirely needed) as that can help people spot possible culprits.
-Flame
The reason the system works in safe-mode is because safe-mode does not load full drivers, and instead uses the minimum default drivers provided by Microsoft. These will not allow you to stress the graphics card, which will keep the issue at bay if it is the graphics card failing (and which I would say is most likely). Random vertical or horizontal lines on the screen definitely screams graphics card hardware issue.
Though I'm also suggesting this as my graphics card bit the dust on thursday here :(