My scanner isnt working....... help plz
17 years ago
General
alright I dont know what the deal is here, I went to scan an inked comission this morning and the program refuses to work. Its an epson scanner, and it says this when I click on the icon
escndc.exe - application error
The instruction at 0x00971591 reference memory at 0x001fc000. the memory could not be written. Click ok to terminate program.
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I've tried reinstalling it and switching usb cords... I have no idea whats going on and im too fuckin broke to afford a new scanner right now -_-
escndc.exe - application error
The instruction at 0x00971591 reference memory at 0x001fc000. the memory could not be written. Click ok to terminate program.
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I've tried reinstalling it and switching usb cords... I have no idea whats going on and im too fuckin broke to afford a new scanner right now -_-
FA+

I had an Epson scanner and it kept doing the same thing, so I called and they sent me a new one.
Just tell them you have no idea what;s wrong with it.
But I suggest against buying an HP scanner/all-in-one.
I bought mine some time after Christmas and it failed on me a month or so ago, so I had to do the whole troubleshooting bullshit, and then had to race around trying to return it, and finally got a new one as a replacement.
About a month after I got it, it was making my scans show up black, so I troubleshooted and got it working againnn.
All I know how to fix really is just when your scans are coming up black.
I was told to print a black & white copy of a picture, and the scanner lightbulb started working again after that.
TL;DR: Sorry about your problem, idk how to fix it. But if you're getting a new scanner, don't buy from HP.
D:
My friend's scanner stopped working for some odd reason, and it's by HP too.
Daaammmn, I bet they have a not-so-good reputation with the bad quality of their products.