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Terms of Service
13 years ago
General
Please feel free to browse the STORE before requesting a commission. You may find we already have what you are looking for!
Terms of Service
When requesting a quote or commissioning me you are agreeing to these "Term of Service"
Prices are subject to change according to the complexity, difficulty, size and material of each individual piece.
Payments of $150 and under must be made up front in full before work begins. Payment plans are available for commissions of $151 and above.
If final payment is not received before completion or agreed upon payment date, the item will be held for up to one month. If final payment is not received at that time, I hold the right to put said item up for sale and NO refund will be issued.
If a customer wishes a refund within 48 hours of payment a full refund will be given. After 48 hours %75 will be refunded if no work has been started. If work has been started %50 will be refunded to cover materials. If work is completed only %25 will be refunded and I have the right to resell the finish product.
I retain the right to display all commissioned work on any personal website, gallery, or journal. If the commissioned item is a time-sensitive gift I will delay public display at the commissioners request for up to six months.
When requesting a quote or a commission you must include the phrase "Luna is Best Pony" somewhere in your email/note/contact artist. If you fail to include this, you will be ignored.
The commissioner may also upload the artwork to their personal website or gallery so long as credit is given.
The commissioner has full permission to resell their commissioned item at anytime so long as full credit is given.
I reserve the right to cancel/refund a commission at any time if the commissioner is rude, has poor communication, is threatening or is unable to communicate effectively in English.*
*I will do my best to work with you in translations, but if I can not effectively understand what you are asking, I can not ethically take your commission*
