Last night I had to deal with one of /those customers/... as anyone who's worked in retail understands very well. The customer that asks for something that in their mind sounds perfectly legitimate, but in your mind sounds like they've lost their marbles. For me, this was a customer who wanted to know if I had any cultural books... in the toddler section. *sighs* Yes, they were looking for books on different races, sexes, genders and the like, and it HAD to be from the Toddler section. You know, the one to three-year-old section. Because whenever you're at that age, it's always important to read up on various cultural importances.

*head-desk*... *head-desk*... *head-desk*...

When you're between one and three years old, the books that authors write about concern singular things that will either entertain, or help with their beginning word comprehension. They include:

1. Fuzzy animals
2. My ABC's
3. Things that go!
4. My mother/father

They do NOT write books for toddlers that concern cultural ideas, because toddlers wouldn't have the first clue about those things! We're talking extremely basic comprehension, usually with lots of body language from the parent/guardian to emphasize how fun the book is. And all the while I'm trying to explain this, she's giving me the look like I'm a total idiot. And I can't give her the same look back, because of customer service. She looked through the section and not finding anything to her desire, stalked another employee who immediately re-directed her to me, upon which she stomped out of the store, but not after giving me another of the 'You're an idiot.' looks. Sweet... Baby... Jesus. If I had a dollar for every time that I wanted to tell a customer what I REALLY THOUGHT, I'd probably be semi-wealthy. People, I swear. Well... I'd like to swear. :P