So my internet has been out since Thursday. We tried replacing the modem on Friday, worked for a couple hours, until I got home -_____- So We bravely fought through Comcast's script monkeys and transfer-please-hold bullshit to get to support LEVEL TWO! All in all it took about two hours plus what little diagnostics I could do by myself to figure out it's probably a signal problem. In our wired connection.
So now we have to wait until Sunday at 7:00am (even though we scheduled it for 10:00 so we didn't have to wake up on Sunday goddammit) for a technician to come out here and run a couple continuity tests on our house wiring and probably tell us it'll take another 3 days before they can get us a LEVEL TWO technician who might have an idea how to fix our damn problem.
I am not super optimistic about having internet again by Monday. In the meantime we've used up our "complementary" tethering privileges and my phone is dying so I'll just wrap up by saying this:
*deep inhale*
FUCK YOU COMCAAAAAAAAAAAAAAA- *0% battery. Plug in charger*


Edit: turns out someone actually sheared through the line to our house by... idk standing on the lid to the cable box for our block?? The technician came out (at 10:00), replaced the sheared line, and now the net works again. I will give it to them that the guy knew what he was doing and wasted zero of our time fixing what needed fixing. The phone calls we had to make to get to that point however, were still a less than pleasant experience.