Don't use fed ex then, use USPS by all means.

Yeah I am just sticking with USPS from now on... I wanted to ship it ASAP and I missed shipping before USPS closed so I shipped via Fed Ex.... lesson learned and from now on I will just WAIT to ship it via USPS.... ;_;

Good, also this teaches me to ship via USPS from now on too, I won't be using fed ex for sure.

Maybe they are fine for you, IDK.... I know some people that have great experiences with them. Around here all of my experiences have been bad. My job I worked for several years ago shipped via Fed Ex and they cracked TWO printers back to back.... saying "it was likely improperly packaged." I made sure I packaged Snow's mask up really well... I even shook and beat my hands against the package to be sure.... :I Cause I did NOT want this to happen. Now I am worried the mask is destroyed.... ;_;

Could you sue fedex since the mask is hella expensive, plus their damages in the past to you?
I think if anything, you should encourage a boycott on fedex.

I can file a claim report and I already got the paperwork via e-mail from Fed-Ex, but I need to get the mask back first. I want to see if it is destroyed... and if it is I am gonna file the claim report.

OMG OMG this is some scary stuff!!! I seriously hope that the only damage is the packaging and not the mask. this is my worst fursuiting nightmare come true!!!

Yeah I know! The mask cracked a bit last October and I was able to temp fix it for  furthemore but it was not THAT bad.... she could have fixed it before AC.... now it may be completely destroyed and IDK if she will fix it for free if they fucked it up? D:

It's as if making something as fragile is equivalent to kick me any more. Smart move with the insurance. Here's to hoping Snow is salvageable.

Apparently!! D: And from what my mate  wolfycorpse told me (he used to work for UPS) - they usually hire teenagers still in HS who just do not care and just throw boxes into the truck.... not caring if they get crunched underneath other boxes, etc..... D: So even though I marked the value of it and marked it as "fragile," it didn't even matter...? :I Egh... v-v

That just sucks.

You tell me....

I never had problems with the USPS when it comes to shipping items to people and receiving items from people. As far as anything damaged. Perhaps it has to do with someone in the service that did something stupid. Though, it does suck that has to happen.

Yeah me either, I have never had problems with USPS but I have not shipped much to or from them aside from bills and one fursuit. I sold one of my old partials awhile ago after selling it on Furbuy, and the box arrived in pristine condition to the new suit owner and I shipped it via USPS. Plus I like how you get the insurance forms, etc. all up front with USPS if you wanna claim insurance on the package. Whereas all they told me to do for Fed Ex was list the value for it? I dunno if I even paid for the insurance service or not? :I

Your head alone is $1,065?
Fed Ex worries me, a lot.

Yep.... it cost me a bit more than her masks usually do because I paid a rush fee to be first in line for a mask from her. :I Her work is amazing and was worth the price and she was gonna do repairs at no cost, but now the mask may be completely destroyed.... ;_;

You said "net worth" which is is the total assets minus total outside liabilities of an individual or a company.
So you paid that much for it, but that is not the net worth because that is not the value of the mask.
I really hope that your head is safe.. I think it's jumping to conclusions to say it "may be completely destroyed".
I think you are causing far too much worry for yourself, and there's still plenty of consideration that the damages are minor.

Yeah I am just really worried though!!! D: It freaked me out when they said "it was damaged in shipping." :I Just hoping it is indeed minimal (package only)!!!

Then there is no reason to get so worked up over it, until you have further information..
Telling people that your fursuit head may be completely destroyed brings a lot more worry and stress to the situation, and is totally unnecessary.
You're only causing more worry and stress for yourself. I hope she returns home safely!

The only other experiences I had with Fed Ex were also bad (they broke two printers - they were completely destroyed even though they were properly packaged) - so yeah needless to say I am very, VERY worried.... I padded up that package like a mofo so any damages are all on them. And with how bad those printers turned out 2-3 years ago it has me extremely worried that my mask of Snow is going to be in the same unfortunate state.... x-x

That is a much more appropriate title.

Yeah decided to change it a bit, but kept the message I was trying to get across the same. c:

NO NO NO NO NO NO NO NO!!!!
If your SNOW mask is destroyed, to me it is like losing a big piece of my furry heritage. Snow, was my VERY FIRST favorite furry Icon...Sharpe Brought Snow to life, in such an amazing way. May sound silly to some, but I am praying for a safe return.
*JUSTREALLYDON"TKNOWWHATTOSAYHUGS*
CEF
I feel for you, but if Snow was created once, She can be RECREATED!!!!

If the suit maker won't replace her for free then I am screwed.... I just hope I can file the claim and at least get my money back so I can commission her for another one again later on if it comes down to it.... ;_;

I just hope the "damage" was just the box, or the damage the mask had when I first shipped it out (it was cracked on the jaw from normal wear which is why I shipped it out for repairs), but there should be no other damage to it.

And exactly. Snow is also my theriotype (I am a therian) as well as one of my fursonas, so it is VERY personal to me, and if the mask got busted... I am gonna be crushed.... I wanted it to be made as close to her likeness and character as possible. Sharpe did an amazing job and pulled it off VERY well.... I just hope it is ok!!!

Me tooo. I thought about Snow a lot last night. I suppose that may be why I am so attracted, since she IS representation of the actual you. Being a therian, I understand now how critical it is for you to be able to live this part of your life. I will continue thinking, and praying, for your restoration!
*HUGS and SCRITCHES*
CEF

I HATE FEDEX!
From personal experience FedEx doesn't care, fragile or not.
Mike got me a Kindle HD last year around my birthday through Amazon. It was shipped via FedEx and somehow got lost and was never shipped to me. When Mike called Amazon to make the complaint they checked it out personally. Apparently there are suspicions that the driver somewhere in the mid-west stole the package. The lady from Amazon was kind enough to ship a brand new one and of course through UPS this time and got here quicker than expected.

FedEx is nothing but trouble!

Oh no!!! D: I am so sorry this happened to you hun. I hope that Snow's mask is not too far gone from the damages made to the package. I hope the damages are minimal.... I am severely worried. I never had problems with either UPS or USPS in the past. Best Buy's Geek Squad always ships UPS since they seem to be the most secure with packages alongside USPS. But I trust the USPS around my location and so far have had no bad experiences from them, so if there are no major damages to my mask then I will just ship it back to Sharpe USPS..... just EGH. v-v

I'm sorry about your mask. I do hope it's just the box that is damaged and not the mask.

Same. :I I am gonna be keeping my fingers crossed!!!

i hope the package will be okay! D:

Same! D: Here is to hoping!!!

I bet it'll be fine
but lets just hope!
most people wont handle things fragile D:

I am definitely crossing my fingers and praying a shit ton!!!!

Same.... it is why I should have just waited to ship it Monday via USPS.... D: I wanted it out ASAP so I shipped it late during the weekend via Fed Ex. Never doing that again, EVER.... D: Now my poor mask may be facing the consequences. I just hope it is the box, and not the mask itself, that suffered... D:

Oh gosh I do really hope that it's ok and I just hate how most mail companies man handle packages it's annoying :/

I hope it is ok as well..... definitely not shipping via Fed Ex anymore... and nope from what I was told most mail companies do not care about the people's packages. They are too worried about rushing to get the work done on time..... ;-;

Just another comment hoping that is is okay :( Usually with these things I find the damage is just on the box so I hope that is the case.

Same. Just they said "it was damaged" and that is what has me worried. So here is to hoping! Just remembering those two poor printers that got destroyed makes me worried like a mofo though. D:

Ill cross my fingers that its not damaged, I doubt its Damaged, prolly just fur brushed wrong? -trys too lighten the mood- ether way I hope your snow mask is ok.

p.s not the same topic, dose raven still make fur suits? I have 5 customers for him if so :/ -gets lost in snows icon for 3 mins-.....dat icon..

That totally sucks.

I actually had a recent problem with the USPS. I bought a Windstone dragon I've wanted for YEARS and it arrived with basically no wings and dust as the remnants. I did a lot of research about filing a claim, and they say that in the event that you actually GET the money back (and you have to prove it), you might have to give them the item that was damaged. So they can just throw it away, I was guessing. I was freaking out, since I wanted so badly to keep my dragon. After all, I thought I could fix it myself if worse came to worse. And then some people said that they would just get a check in the mail. OR you have to go to the office and prove it/hand it over/get your check. It sounded awful.
Either way, I filed a claim through the website with about 10 pictures of the damage, receipts, shipping label, etc. In about 2 weeks I got a check in the mail. (Shipping prices aren't refundable which makes NO SENSE since THEY messed it up.)
I got to keep my dragon after all so I was happy. I was just out the shipping cost.

And yes, I heard that FedEx uses people that kind of don't even work for them, so its iffy to ship things that are fragile or anything.
Heh, this is why I always use UPS if I can; I've NEVER had an issue with them, and they are quick shippers. I trust them the most.

I'd make sure you knew what kind of damage actually happened first before doing any file claiming.

I plan to wait until I actually receive the package back before I file any claim to get my money back for it. I am not going to file a claim if it is just the box itself that broke. Also if the damages are not much and it can be easily fixed than I will see if  sharpe19 can just repair it. I am hoping though it was just the box that got damaged!!

I actually never had problems with USPS or UPS. The only issues I had with UPS are the fact that they never seem to update their website with the tracking information... I had a package that was shipped that according to the website the tracking number "did not exist," however the package was sent and received on time with no delays.

I am thinking of just shipping either via UPS or USPS from now on.... never going Fed Ex again, ever. :I

Ahh I seriously feel for you :( If something like this ever happened to me I would be so upset. I really hope Snow isn't damaged, always loved your fursuit.

Thanks hun, I hope she is alright myself. I will still need to ship her back out AGAIN though.... and pay either UPS or USPS to ship her back to Sharpe to get the repairs she needs.