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Internet - Prolly going to switch providers now!
11 years ago
So, yesterday ATT was supposed to install our new fiber optic stuff. They did not. Instead this guy shows up an hour late, sat in his truck for 2 hours doing lord only knows what, plugged in a new motem, then turned off our phone and internet. He said something was wrong, and needed an other tech to come look at it, he'd go on lunch for an hour while we waited (fine enough) Except, he never came back! Ugh DX people wtf, like not even a "somethings not right let me put you back the way you where and we'll fix this another day"?!
We called up the help line, and for 4 hours we got the "hold while we transfer you to someone else" shtick. Finally got someone and they say they can get someone out by Aug.7th. HAHAHA NO. they got ear raped after that one until they found someone who could fix it next day.
So today we got a 3rd tech to set us back the way we were. And he had some insight, like the fact that we're to far from the box to get fiber. GREAT. And to boot I moved my computer in my room because we got a new desk that's to big for the computer room so now we have to play musical motems when someone wants to go online. And yeah that's a lil slice of hell in it's self ontop of all the greif ATT has given us in the past! Thankfully the new tech that came today was a nice guy and understood our problem, so he wasn't a jerk when grandma was (very understandably pissed) at everything.
So yeah... Hate ATT for giving us the run around for 2 days just to end up in a more shitty internet situation then before. Internet providers are the worst of people.
I think we're going to try Verizon? I don't know. I just want to finished college, get a job and move to St. Petersburg already! But that is so long away ;_; I'm so mad I'm actually shaking.
We called up the help line, and for 4 hours we got the "hold while we transfer you to someone else" shtick. Finally got someone and they say they can get someone out by Aug.7th. HAHAHA NO. they got ear raped after that one until they found someone who could fix it next day.
So today we got a 3rd tech to set us back the way we were. And he had some insight, like the fact that we're to far from the box to get fiber. GREAT. And to boot I moved my computer in my room because we got a new desk that's to big for the computer room so now we have to play musical motems when someone wants to go online. And yeah that's a lil slice of hell in it's self ontop of all the greif ATT has given us in the past! Thankfully the new tech that came today was a nice guy and understood our problem, so he wasn't a jerk when grandma was (very understandably pissed) at everything.
So yeah... Hate ATT for giving us the run around for 2 days just to end up in a more shitty internet situation then before. Internet providers are the worst of people.
I think we're going to try Verizon? I don't know. I just want to finished college, get a job and move to St. Petersburg already! But that is so long away ;_; I'm so mad I'm actually shaking.
