If Chrome is failing to start then you probably have a corrupt browser profile, you can delete this by going into the folder where Chrome is installed and delete that profile file called "Default" or "User Data" if it's called that and Chrome should automatically create a new one, but in doing so you will lose your Bookmarks and Plugins, but you can easily migrate them over to your new profile if you back them up. But word of caution though migrating them over may cause it to be corrupt again if it was caused by a plugin extension.

if Windows 7/8 go to this folder:
%LOCALAPPDATA%\Google\Chrome\User Data\

as for Firefox I'd probably do the same, and reset it back to defaults, you should be able to do this from the Menu Button, if you can't access the help menu just type in about:support into your browser to read the troubleshooting information.

if you're doing this, it will preserve your bookmarks, browsing history, passwords, cookies and open tabs, web form auto fill and personal dictionary, while removing extensions, themes, website-specific preferences, download history, DOM storage, security settings, download actions, plugin-settings, toolbar customizations, user styles and social features… all removed, after doing so Firefox will dump the old firefox profile on your desktop in a folder just incase the copying files to the new profile didn't work correctly, but if you don't need it I would just remove it since it contains personal private information stored in that folder.

All systems are go. thanks again *hugs*

You're welcome, glad it's all working again. c:

Thanks for the info. One diagnostic program got Chrome to work so I am fine for now. I'll work on Firefox when I get home from me jerb.