Bad Customer Service Rant
11 years ago
General
Left my customer service kiss of death on the tip line, a 0 with a slash through it. Then I stood right in front of the building, called corporate, and issued the complaint. What complaint?
1. Took the salesperson 15 minutes to take my order. This is a fucking WAFFLE HOUSE and I was one of three people in there at the time.
2. Price was wrong and I had to get that corrected.
3. Salesperson never cared to refill drinks, had to ask the grill operator, who picked up for her slack.
4. Yet again, when the food was ready, the salesperson didn't do shit and the grill operator had to hand me my food.
5. General lack of care.
6. Salesperson openly complains about her job when I'm paying her.
Guess what bitch, now you don't have a job. Not the first time I've gotten someone fired this way, won't be the last. ESPECIALLY if you're making your co-workers pick up your slack, I have no mercy. First off, if you work in customer service, YOU SERVE THE CUSTOMER. Second, your job is YOUR JOB, not your co-workers. Teamwork is good, but being negligent and not doing anything yourself is not teamwork.
Yes, I work in customer/food service too. Yes I know the struggle. But guess what? At the end of every two weeks, I get a paycheck. It's a job, it pays the bills. I want to get a better job, I'm working on it, but this is what I have now, and I'm not going to be negligent about it because the pay's not good, or it's humiliating (I'm a dom, I don't like it even though I'm very good at being nice and cheerful when I put myself to the task).
When you don't have a job, and you can't pay your bills because you didn't do your job, a job others would gladly take from you, it's your own damn fault. /rant
1. Took the salesperson 15 minutes to take my order. This is a fucking WAFFLE HOUSE and I was one of three people in there at the time.
2. Price was wrong and I had to get that corrected.
3. Salesperson never cared to refill drinks, had to ask the grill operator, who picked up for her slack.
4. Yet again, when the food was ready, the salesperson didn't do shit and the grill operator had to hand me my food.
5. General lack of care.
6. Salesperson openly complains about her job when I'm paying her.
Guess what bitch, now you don't have a job. Not the first time I've gotten someone fired this way, won't be the last. ESPECIALLY if you're making your co-workers pick up your slack, I have no mercy. First off, if you work in customer service, YOU SERVE THE CUSTOMER. Second, your job is YOUR JOB, not your co-workers. Teamwork is good, but being negligent and not doing anything yourself is not teamwork.
Yes, I work in customer/food service too. Yes I know the struggle. But guess what? At the end of every two weeks, I get a paycheck. It's a job, it pays the bills. I want to get a better job, I'm working on it, but this is what I have now, and I'm not going to be negligent about it because the pay's not good, or it's humiliating (I'm a dom, I don't like it even though I'm very good at being nice and cheerful when I put myself to the task).
When you don't have a job, and you can't pay your bills because you didn't do your job, a job others would gladly take from you, it's your own damn fault. /rant
lead-fang
~lead-fang
Way to stick it to her, dude! She doesn't like her job? Well she needs not complain for she no longer has it! ^_^
FA+


