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Customer Pet Peeves
16 years ago
As in pet peeves I have about customers, not pet peeves I have as a customer. Other cashiers will probably understand~
- When people ask me stupid questions (i.e. "How much are your cigarettes?" >:|)
- When people completely ignore me. "Hi, how are you?" "..." "Do you have a CVS card?" "..." "Your total is ___." "..." "Have a nice day!" "..." Goddamn, just because I'm a cashier doesn't mean I'm not a person!
- When people don't read their fucking coupons. "Get $5 off a purchase of $25 dollars or more!" means you can't use it if your total only comes to $13. D:< Also, the slips that come off with your receipt every so often that say "Receive a $4 coupon" and then tell you to write down your email on it and give it to a cashier and you will get coupon in your email that you may print out and use are NOT "use it now" coupons. Jesus Christ!
- When I ask if someone has a CVS card and they get it and hold it out for me to scan, but hold it the wrong way (like, the pretty design and big "Extra Care Card" writing facing me). I cannot scan something that does not have a bar code. :|
- When people are talking on their cell phones when I'm ringing them out. That's just rude.
- When people insist that something is on sale when I tell them that it, in fact, is not. I will only tell them that it isn't if I -know- it isn't. I will even check for them.
- When people hand me money in piles. Like, bills scattered around and/or crumpled up separately. It is annoying.
- When people don't fucking pay attention and I have to keep yelling "Next in line, please!" Especially if said person is then acting impatient. If you were in such a hurry, you would have been paying attention.
- When people buy something that doesn't cost much (like a candy bar or pack of gum or something) and then pay with a 50 or a hundred dollar bill. It doesn't bother me if people ask if I can break it and then give it to me or if they say something along the lines of "Sorry, this is all I have." It's just when they hand it to me and expect me to be able to break it. The CVS is a small store and most people make small purchases. The higher-ups only allow us to have two 20's in our drawers at a time. So, I often have to call a manager up to come open my drop box and get a few 20's out so I can give the person their change without using all the money in my drawer. It's even worse if said person gets impatient/irritated. It's your own fucking fault.
- When people want me to double bag things that do NOT need to be double bagged. I will double bag something if it is heavy or if you ask me to because it's something you don't want someone to see. I understand that. But two rolls of toilet paper do not need to be double bagged (yes, this happened).
- When people don't control their fucking kids. They let them run around the store (a few were playing tag in the store today), grab things and try to open them, chew/drool on things (if they're really little), and take things and put them where they don't belong. One person even let their baby drool on stuff they were buying and then just handed them to me. It was gross. It's one thing to get, like, your baby cousin's drool on you, but it's just gross when it's from a complete stranger.
- When people think you can ring up newspaper without scanning it. I need to scan it, there are no buttons on my register that I can press to ring the different newspapers up.
- When people slide their credit/debit card and then just stand there, sometimes starring at the screen, and say "What am I supposed to do?" It says right on the screen "Choose payment" and has the options of credit, debit, and gift card. It's not that difficult.
- When people don't listen to me when I tell them they don't need to sign anything. They stand there holding the stylus even after I tell them and then when I hand them their receipt, they say "I don't have to sign?" I just fucking told you that.
- When people come in when we're about to close. It's not bad when they are just grabbing something really quick, but the people that come in when we're closing tend to browse for a while and don't even come to the front when the manager announces that we are closed and asks the customers to bring they're final purchases to the front. They don't even apologize or say "Oh, I didn't know you were closing."
- When people ask where something is before even looking. Our store is small and we have signs over all 17 of our aisles.
- When people ask where something is without telling me exactly what it is. For example, it's better to ask where the cold medicine is than where the Sudafed is. I don't know what everything is and might not know what you're talking about. If I know what type of thing it is, I can usually point you in the right direction.
- When people ask me how much some random item is. I don't have the cost of every item in the store memorized. It's one thing if you bring the item to me when I'm at the counter because then I can just do a price check, but if I'm facing one of the aisles and you just come up to me, I have no way of checking. The only things I have memorized are some of the cigarettes and the soda because that's what people are always buying.
- When people ask me my opinion on something. Someone asked me if a certain kind of gum was good that I haven't even ever fucking tried. Another person asked me which pair of sunglasses looked better on them. Even worse, someone asked me which medicine to take for something. I can't even legally tell you the last one, I'm not a doctor or a pharmacist. I can tell you what's worked for me, but I can't really tell you which one you should get. A few people have also asked me if a certain hair color would work with their hair or which makeup would go better with their skin. I am not a beautician.
I'll add more as I think of them or as they happen. So yeah, if you do this stuff, know that pisses me off to no end lol.
- When people ask me stupid questions (i.e. "How much are your cigarettes?" >:|)
- When people completely ignore me. "Hi, how are you?" "..." "Do you have a CVS card?" "..." "Your total is ___." "..." "Have a nice day!" "..." Goddamn, just because I'm a cashier doesn't mean I'm not a person!
- When people don't read their fucking coupons. "Get $5 off a purchase of $25 dollars or more!" means you can't use it if your total only comes to $13. D:< Also, the slips that come off with your receipt every so often that say "Receive a $4 coupon" and then tell you to write down your email on it and give it to a cashier and you will get coupon in your email that you may print out and use are NOT "use it now" coupons. Jesus Christ!
- When I ask if someone has a CVS card and they get it and hold it out for me to scan, but hold it the wrong way (like, the pretty design and big "Extra Care Card" writing facing me). I cannot scan something that does not have a bar code. :|
- When people are talking on their cell phones when I'm ringing them out. That's just rude.
- When people insist that something is on sale when I tell them that it, in fact, is not. I will only tell them that it isn't if I -know- it isn't. I will even check for them.
- When people hand me money in piles. Like, bills scattered around and/or crumpled up separately. It is annoying.
- When people don't fucking pay attention and I have to keep yelling "Next in line, please!" Especially if said person is then acting impatient. If you were in such a hurry, you would have been paying attention.
- When people buy something that doesn't cost much (like a candy bar or pack of gum or something) and then pay with a 50 or a hundred dollar bill. It doesn't bother me if people ask if I can break it and then give it to me or if they say something along the lines of "Sorry, this is all I have." It's just when they hand it to me and expect me to be able to break it. The CVS is a small store and most people make small purchases. The higher-ups only allow us to have two 20's in our drawers at a time. So, I often have to call a manager up to come open my drop box and get a few 20's out so I can give the person their change without using all the money in my drawer. It's even worse if said person gets impatient/irritated. It's your own fucking fault.
- When people want me to double bag things that do NOT need to be double bagged. I will double bag something if it is heavy or if you ask me to because it's something you don't want someone to see. I understand that. But two rolls of toilet paper do not need to be double bagged (yes, this happened).
- When people don't control their fucking kids. They let them run around the store (a few were playing tag in the store today), grab things and try to open them, chew/drool on things (if they're really little), and take things and put them where they don't belong. One person even let their baby drool on stuff they were buying and then just handed them to me. It was gross. It's one thing to get, like, your baby cousin's drool on you, but it's just gross when it's from a complete stranger.
- When people think you can ring up newspaper without scanning it. I need to scan it, there are no buttons on my register that I can press to ring the different newspapers up.
- When people slide their credit/debit card and then just stand there, sometimes starring at the screen, and say "What am I supposed to do?" It says right on the screen "Choose payment" and has the options of credit, debit, and gift card. It's not that difficult.
- When people don't listen to me when I tell them they don't need to sign anything. They stand there holding the stylus even after I tell them and then when I hand them their receipt, they say "I don't have to sign?" I just fucking told you that.
- When people come in when we're about to close. It's not bad when they are just grabbing something really quick, but the people that come in when we're closing tend to browse for a while and don't even come to the front when the manager announces that we are closed and asks the customers to bring they're final purchases to the front. They don't even apologize or say "Oh, I didn't know you were closing."
- When people ask where something is before even looking. Our store is small and we have signs over all 17 of our aisles.
- When people ask where something is without telling me exactly what it is. For example, it's better to ask where the cold medicine is than where the Sudafed is. I don't know what everything is and might not know what you're talking about. If I know what type of thing it is, I can usually point you in the right direction.
- When people ask me how much some random item is. I don't have the cost of every item in the store memorized. It's one thing if you bring the item to me when I'm at the counter because then I can just do a price check, but if I'm facing one of the aisles and you just come up to me, I have no way of checking. The only things I have memorized are some of the cigarettes and the soda because that's what people are always buying.
- When people ask me my opinion on something. Someone asked me if a certain kind of gum was good that I haven't even ever fucking tried. Another person asked me which pair of sunglasses looked better on them. Even worse, someone asked me which medicine to take for something. I can't even legally tell you the last one, I'm not a doctor or a pharmacist. I can tell you what's worked for me, but I can't really tell you which one you should get. A few people have also asked me if a certain hair color would work with their hair or which makeup would go better with their skin. I am not a beautician.
I'll add more as I think of them or as they happen. So yeah, if you do this stuff, know that pisses me off to no end lol.
Espeally the coupon ones. people.. READ EVERYTHIIIIIIIING
man...
God, alot of pople around where you live sound like idiots.
I have experienced most of the things on your list above. We don't have the member card for discounts like you do. For that I am grateful. I personally hate having to carry around a card for each place I go to get discounts etc.. on their merchandise. They should do away with them and just reduce the price on the shelf instead. But that's my opinion hehe!
YOU UNDERSTAND!!! YAAAY