Updates soon
11 years ago
General
Now that CFZ is over I'm being shipped straight off to Metrocon!
Got the con-flu really bad so I'm trying my best to power through the rest of the quotes and emails before I go away on the 6th, still away atm but I'll type up a proper update next week with que info, cf commissions, and plans when I'm back home next week :)
Hey all!
We have had a few problems recently with customer contact, and with customers thinking I am Sparkle, we are both indeed a part of Farukucostumes though we designed the new que for 2015 to operate in two halves! As posted previously we are in a partnership for costume work, its not all 'Faruku' answering your emails! If you are on Sparkle (Tayalu's) list and have arranged the commission from the last batch with her, then it is her youre speaking to (usually emails are always signed with Faruku or Tayalu so you know whats what)
I physically do not have the time to handle x2 sets of que emails and contacts, me and sparkle are working together on the projects themselves, but separate in regards to emails/updates so that you guys can get better customer service.
This is the first Trello list of everyone keeping in contact with myself: https://trello.com/b/e9ubCsnU/fursuit-work
And this is Sparkelpups Trello list: https://trello.com/b/RGOn65tQ/costume-commissions
All Faruku Costumes customers should be on those lists, and if you are not please let us know :)
Got the con-flu really bad so I'm trying my best to power through the rest of the quotes and emails before I go away on the 6th, still away atm but I'll type up a proper update next week with que info, cf commissions, and plans when I'm back home next week :)
Hey all!
We have had a few problems recently with customer contact, and with customers thinking I am Sparkle, we are both indeed a part of Farukucostumes though we designed the new que for 2015 to operate in two halves! As posted previously we are in a partnership for costume work, its not all 'Faruku' answering your emails! If you are on Sparkle (Tayalu's) list and have arranged the commission from the last batch with her, then it is her youre speaking to (usually emails are always signed with Faruku or Tayalu so you know whats what)
I physically do not have the time to handle x2 sets of que emails and contacts, me and sparkle are working together on the projects themselves, but separate in regards to emails/updates so that you guys can get better customer service.
This is the first Trello list of everyone keeping in contact with myself: https://trello.com/b/e9ubCsnU/fursuit-work
And this is Sparkelpups Trello list: https://trello.com/b/RGOn65tQ/costume-commissions
All Faruku Costumes customers should be on those lists, and if you are not please let us know :)
Goldammer
~goldammer
I so want a head commission from you!!!
Goldammer
~goldammer
Do you know when head commissions will open again?
Kit
~aurabeedit
What is the average wait for a quote reply trough email? =)
Faruku
~faruku
OP
Ill reply to quotes within a week max
ScreamerJinx
~screamerjinx
how often is the trello updated? i try to check back at least once a week.
Faruku
~faruku
OP
It will be updated at least once a week, Ive just come back from being out of country so will be updating more regularly now :)
ScreamerJinx
~screamerjinx
oh awesome! i hope you enjoyed your trip, i think I might've seen photos from that on your twitter?
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