Status Update
11 years ago
General
Okay, I want to start off by apologizing for the delays. I know how this looks and in your shoes I would be upset and frustrated as well. However, I wanted to let you know the current situation and to give my side of the story. I am doing everything I can to make things right. Life has finally settled down and I will be ready to get back to work on outstanding items from 1st March.
Since the last update, I have given up my house and cut overheads to 1/4 of what they were before (having a house and feeding two people is hard on a low income). I have moved back into my mom’s house who has been generous enough to provide me with a space where I can work and I have also given up my full time job so that I can dedicate my time to finishing outstanding commissions.
While my overheads are less than they were before, I do still have bills and my IVA (£10k payday loans debt) to pay for. I need to generate a small income and will continue selling pre-mades to help cover those expenses. The pre-mades (as is true for previous pre-mades) will use materials I have leftover from previous work and none of the money from commissions is going toward them.
Any profit generated from selling pre-mades is going back into finishing commissions. I am also not taking any money aside from shipping costs once commissions are complete, no matter what you paid. This is as close to a refund as I can manage and truthfully the prices I charged at the time won’t cover my material costs now. However, that was my mistake and you deserve something in return for all the delays.
Again, I understand why some of you are angry that the work has not yet been completed. I wanted to address your complaints publicly as I am not and never have been interested in scamming anyone. I take great pride in my work and deeply regret that people feel let down. In hindsight, I would simply have refunded or rejected work at the time but I never expected my life would take the turns that it has.
Everyone expecting a commission knows how to get in touch if there are questions.I will deliver your work as soon as I can and once work is underway I will keep in touch with regular updates so you can have input into the creative process. I want to ensure you are completely happy with what you get before it is shipped out.
Kurauno.
Since the last update, I have given up my house and cut overheads to 1/4 of what they were before (having a house and feeding two people is hard on a low income). I have moved back into my mom’s house who has been generous enough to provide me with a space where I can work and I have also given up my full time job so that I can dedicate my time to finishing outstanding commissions.
While my overheads are less than they were before, I do still have bills and my IVA (£10k payday loans debt) to pay for. I need to generate a small income and will continue selling pre-mades to help cover those expenses. The pre-mades (as is true for previous pre-mades) will use materials I have leftover from previous work and none of the money from commissions is going toward them.
Any profit generated from selling pre-mades is going back into finishing commissions. I am also not taking any money aside from shipping costs once commissions are complete, no matter what you paid. This is as close to a refund as I can manage and truthfully the prices I charged at the time won’t cover my material costs now. However, that was my mistake and you deserve something in return for all the delays.
Again, I understand why some of you are angry that the work has not yet been completed. I wanted to address your complaints publicly as I am not and never have been interested in scamming anyone. I take great pride in my work and deeply regret that people feel let down. In hindsight, I would simply have refunded or rejected work at the time but I never expected my life would take the turns that it has.
Everyone expecting a commission knows how to get in touch if there are questions.I will deliver your work as soon as I can and once work is underway I will keep in touch with regular updates so you can have input into the creative process. I want to ensure you are completely happy with what you get before it is shipped out.
Kurauno.
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