how do you deal with these people kindly? advice needed
10 years ago
So, as I notice with a lot of artists, you all ways get those select few..
Not speaking for myself, but looking for advice for someone.
Okay, say the artist (NOT ME) worked really super hard on drawing this picture for someone. They worked hours on top of work and other things, they asked for approval and notes before continuing on.
Said commissioner approves the final look of the picture, say in a live stream, and the artists posts the work. Leaving said commissioner to quickly snag and save the art they commissioned for.
After everything was going so good, and everyone is happy.. So you would think.
The said commissioner turns like jekyll and hyde, saying that is not the art they asked for and they demand there money back and want a refund AFTER everything was completed and okayed and posted on the artist and commissioners account.
The commissioner sends you threats, sends there white knights and hurrasses the artist.
Would you give them a refund, after you worked hours on a commission and let the artist get away with a free picture?
Just trying to help someone out and would like advice, never been in this kind of situation before.
Not speaking for myself, but looking for advice for someone.
Okay, say the artist (NOT ME) worked really super hard on drawing this picture for someone. They worked hours on top of work and other things, they asked for approval and notes before continuing on.
Said commissioner approves the final look of the picture, say in a live stream, and the artists posts the work. Leaving said commissioner to quickly snag and save the art they commissioned for.
After everything was going so good, and everyone is happy.. So you would think.
The said commissioner turns like jekyll and hyde, saying that is not the art they asked for and they demand there money back and want a refund AFTER everything was completed and okayed and posted on the artist and commissioners account.
The commissioner sends you threats, sends there white knights and hurrasses the artist.
Would you give them a refund, after you worked hours on a commission and let the artist get away with a free picture?
Just trying to help someone out and would like advice, never been in this kind of situation before.
LucienCorvenus
~luciencorvenus
don't give them the refuns, simply state that they agreed on the commission, and that there are no refunds after commission is completed
AtomicSplash
~atomicsplash
I wouldn't refund them. After all, someone spent hard work not only working on their art but also to make sure the customer is happy. I think that they may try to get art from that artist without paying anything, which is rude after they agreed with the artist that they liked the way the art looked along the way.

I wouldn't refund them and I'd blacklist them as a bad client for future artists.
Cyandragon15
∞cyandragon15
Sounds like a case of troll 2 to me. Really pathetic >_< And I agree with Lyle--Gelbfur above as well.
Umbrage_Leveret
~umbrageleveret
State up front there are no refunds, do a screen capture of comissioner page once they post the art and save any email..
Acayl
~acayl
I'd think as a general rule once the art is finalized it should be too late to refund it. Refunds should only be a thing early on in the drawing process, when the artist hasn't done much of the work yet.
FA+
