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umm some help? (commission stuff)
10 years ago
General
I opened commissions and of course peope sent me everything correctly
but then i remembered the whole deal of “physical goods” stuff, before opening i put a link on my FA about that page, where people have to make sure that no adress is needed for the transaction, I believe my commissioners did everything correctly but one of them didn’t saw the “no address needed” option avalible
I made sure that when I sent the invoice, i sent it as “services” rather than goods.
I dont know if i should issue a refund, because wen I try to fix the problem myself, since the person who receives the money can edit that in the transaction details, editing the tracking info
that option doesn’t appears for me either
what do i do?
this is how the details screen looks
https://41.media.tumblr.com/ff22969.....qhsq7n_540.jpg
but then i remembered the whole deal of “physical goods” stuff, before opening i put a link on my FA about that page, where people have to make sure that no adress is needed for the transaction, I believe my commissioners did everything correctly but one of them didn’t saw the “no address needed” option avalible
I made sure that when I sent the invoice, i sent it as “services” rather than goods.
I dont know if i should issue a refund, because wen I try to fix the problem myself, since the person who receives the money can edit that in the transaction details, editing the tracking info
that option doesn’t appears for me either
what do i do?
this is how the details screen looks
https://41.media.tumblr.com/ff22969.....qhsq7n_540.jpg
Talonblaze
~talonblaze
It'll probably be easier to just issue a refund. Less hassle and allows it to get done correctly. I'm not too familiar with manual correcting myself so I can't advise otherwise.
Brachiaraidos
~brachiaraidos
Refund and invoice again. Financial matters are so important to get right
