Trust me, I know customer service like the back of my hand. Just answer every question they have and get it over with. The sooner you do that, the sooner they leave lol

Really happy that you got the job. While I haven't worked in customer service (and I hear that in particular SUCKS) I have worked as a waiter. It's not quite the same, but they both have a lot of interactions with angry customers. If I can give you a tip I picked up, it's force yourself to smile. All day while you're at work, even if customers can't see you. It's stupid, but you'll start feeling less aggravated.

A job is a job mang, tho you work there long enough you get to put some nice things on your resume for future stuff!

Yes, I agree on that.

GRATS :0

Woohoo!

Meanwhile, I just got a job at a Subway. x_x

Dayum. Subway eh? Dem sandwiches tho.

Aw yee.

But I worked for two straight years at that same Subway before, so I'm already sick of the entire menu. xD

Lmao. I feel you.

Congrats dude! Proud of ya!

Felicidades manin

Awesome man, now they best get off your back xP

They better. I ain't dealing with it anymore lol.

Yea I know what ya mean

learn the ins and outs of your job, and above all else, remain polite but firm with your customer.

if you have to tell a customer "no", give an alternative if possible. "i don't have the answer, but i can find out"

do not seem uninterested in your customer's problem, no matter how asinine it is.

-someone who's worked a customer service position for about 5 years


i wish for all the patience and resilience in the world for ya

I do have experience on customer service as well. 3 years actually. I can't quite tell I'm an expert since I still got stuff to learn but yeah, thanks so much for the tips.

That only took 12 hours. Shit, you cheat or something, bro?

Nah not cheating at all. I used to work there and it was a great chance to go back. Although I don't wanna rely on that option.