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Thought things were fixed but...
9 years ago
General
There's always a butt.
Or a but.
BUTTS
Primary doctor's office called me yesterday to tell me that the all paperwork regarding my tumor treatment was completed, meaning that the insurance ok'd the procedure and neurosurgeon and everything and that whenever we liked, we could come on by and pick up a copy of everything to bring to UCSF.
Fast forward to this morning. We go to the doctor's office and are made to sit/wait for the 'completed' paperwork. 10 ish minutes later, a staff member ushers us into an exam room to explain to us that...guess what...they apparently fucked up AGAIN by sending a referral over to the hospital that had the wrong doctor's name on it. My endocrinologist's instead of my primary and they only accept the primary and this what started this whole mess. So the insurance is back to square one, my treatment is going through a council to see if they think I really need this procedure done. Fuck my fucking life. So much. I was so shocked by this continued stream of fuck ups that I couldn't speak. I wanted to scream and cry but I just stood there like a dumb fucking mannequin, unable to voice my anger.
They were supposed to have sorted it out again and called us by 2pm. No call ever happened. Thanks for getting paid to sit on your ass and do nothing but fuck things up for someone and then give me a cheesy look of 'oh whoops' NOT IN THE MOOD.
Or a but.
BUTTS
Primary doctor's office called me yesterday to tell me that the all paperwork regarding my tumor treatment was completed, meaning that the insurance ok'd the procedure and neurosurgeon and everything and that whenever we liked, we could come on by and pick up a copy of everything to bring to UCSF.
Fast forward to this morning. We go to the doctor's office and are made to sit/wait for the 'completed' paperwork. 10 ish minutes later, a staff member ushers us into an exam room to explain to us that...guess what...they apparently fucked up AGAIN by sending a referral over to the hospital that had the wrong doctor's name on it. My endocrinologist's instead of my primary and they only accept the primary and this what started this whole mess. So the insurance is back to square one, my treatment is going through a council to see if they think I really need this procedure done. Fuck my fucking life. So much. I was so shocked by this continued stream of fuck ups that I couldn't speak. I wanted to scream and cry but I just stood there like a dumb fucking mannequin, unable to voice my anger.
They were supposed to have sorted it out again and called us by 2pm. No call ever happened. Thanks for getting paid to sit on your ass and do nothing but fuck things up for someone and then give me a cheesy look of 'oh whoops' NOT IN THE MOOD.
Did they seriously do that? That's not okay. You'd think they'd take your health issue more seriously considering it's not at all a joking matter. I would've flipped shit.