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Cintiq users: I need your help!
8 years ago
General
So I dropped this year's tax return on a Cintiq 21UX, because I should have owned one a long time ago.
The thing looks great, but the pen doesn't work, and I'm running out of ideas.
Here's the facts:
OS is Windows 7. The screen works fine and so does the touch strip, which means the USB connection is working.
I've completely uninstalled my bamboo's drivers and wiped out every instance of Wacom on my computer, using the search tool Everything. Then I've tried Wacom's latest drivers, previous drivers, and their drivers for "Intuos3, Cintiq21, and Cintiq20 (DTZ)." I did a full uninstallation and nuking after each attempt.
The weird part is, if I plug my Bamboo back in without any drivers installed, it still works. I found it listed as CTE-450 in Devices and Printers and manually uninstalled the drivers there. And even then, the thing still works as soon as I plug it in again.
I am fresh out of ideas and I don't want to rely on Wacom support for obvious reasons. I also have a pretty small return window for this thing, so I don't want to screw this up.
Please help me fix this so I can get back to drawing weird shit!
The thing looks great, but the pen doesn't work, and I'm running out of ideas.
Here's the facts:
OS is Windows 7. The screen works fine and so does the touch strip, which means the USB connection is working.
I've completely uninstalled my bamboo's drivers and wiped out every instance of Wacom on my computer, using the search tool Everything. Then I've tried Wacom's latest drivers, previous drivers, and their drivers for "Intuos3, Cintiq21, and Cintiq20 (DTZ)." I did a full uninstallation and nuking after each attempt.
The weird part is, if I plug my Bamboo back in without any drivers installed, it still works. I found it listed as CTE-450 in Devices and Printers and manually uninstalled the drivers there. And even then, the thing still works as soon as I plug it in again.
I am fresh out of ideas and I don't want to rely on Wacom support for obvious reasons. I also have a pretty small return window for this thing, so I don't want to screw this up.
Please help me fix this so I can get back to drawing weird shit!
That said, my graphics tablet does work under Linux, albeit I have to manipulate the driver via Terminal to enable/disable touch, since the express keys don't work.