What is the exact connection problem you are having?

-What Operating System do you use? 32-bit or 64-bit?
-Wired or Wireless Internet?
-Did anything change before it started to happen?

It loads the game, then loads a map and after a minute it loose connection to the server and either crash or goes back to the character select menu. I happen to have accounts on both EU and NA servers and it happens on both. Yesterday I managed to play but there was like 5-10 seconds lags

Win 7 64-bit
wireless, it tends to have problems but even when everything else works, the game still disconnects
I don't think so... what kind of things could affect this?

one of the errors that pops up http://orig07.deviantart.net/7eed/f.....ri-db8gbkp.png

Can you take a speedtest here: http://beta.speedtest.net/ and give me the results?

-Open up Device Manager and go in Network Adapters, check what wireless card you use and let me know.
-Do you play any other online games and do they have any problems?
-A Windows update or driver update could have changed something around.

How lovely, second error poped up right on time http://orig02.deviantart.net/8775/f.....ri-db8gcfj.png this time during loading screen. Also tried the 32-bit launcher but it's the same.

results http://orig05.deviantart.net/f4a1/f.....ri-db8gdcu.png

The card, I was looking at this and hardly could get any information becasue there's like 5 possible o_O. Tried reinstaling the drivers once, I think it worked, but after a reboot was back to it's usual problems http://orig03.deviantart.net/86d5/f.....ri-db8gefa.png I have no idea which one I actually use.
It's the only online game I play.
Windows updates happen by itself, there might have been one or two, but driver update... rather not.

Both errors are saying some sort of packet loss.

Here are your wireless NIC drivers: http://12244.wpc.azureedge.net/8012......0419.2013.zip

Extract and run the setup file in there.

Restart your computer, run GW2 and see if it problem is resolved.. if not, we may need to peek in your router/modem settings or even your Windows firewall settings.

Didn't help :<

Open up Command Prompt as administrator (Click Start, type out cmd and press control+shift+enter)

Type out the following:

netsh advfirewall reset
netsh int ip reset reset.txt
netsh winsock reset
netsh advfirewall reset


Then restart your computer and try again

You mean type every command separately and hit enter between them(stupid question, but just in case) - done

Still broken =_='

I flushed dns too, I forgot I haven't done that before.

You did them correctly

Do this for me:

-Click the "Start" button
-Select "Run" (not required for Windows 7)
-Enter the path to the GW2.exe in quotes followed by -diag (it should be something like this: "...\Guild Wars 2\Gw2.exe" -diag
-Click OK.

It should create a NetworkDiag.log file, which can be located here: C:\Users\[username]\Documents\Guild Wars

Go to www.pastebin.com and copy everything in NetworkDiag.log and paste it there, then give me the Pastebin link.

Like so? https://pastebin.com/1yPKL4Wn

It's in polish without half of the polish fonts, tell me if you need some help with translation :P Or change the system language or something and do it again?

You did it correctly! Log is showing some failed connections, and I'm curious about the tracert section.. May I note you? I want to take a peek at your modem/router through TeamViewer if that's okay

Hahaha, you fool! I now have all the info I need to hack your IP and download all your Internets!

But more seriously, a couple things: First, FA notes are not secure, and have been leaked before. Even email would be more secure, and it's not (sans GPG or similar anyway). And of course, any info you give out which gives access to your router should be changed as soon as you're done--I'm sure Crossfox is a fine fellow and I have no reason to believe otherwise, but especially after sending it over notes or email, it's best to consider it as no longer secret.

Second, it could well be flakey hardware. I have a wifi router which was fine for a few years, then sometimes it would stop accessing only certain specific sites, which looks similar to your issue from what I saw. In my case, connecting to the same router via ethernet works fine, and rebooting the router fixes the issue temporarily. Hooking your computer up via ethernet as Shilven suggested, would at least test whether it's a wifi-specific problem or not.

.... damn, indeed x'D I guess... Really? x'D Cross wouldn't do this to me x'3

Yea, I heard about that before, but we haven't shared anything like that via FA notes... I will ask him just in case. Thanks for the comment, I'm a total noob with this stuff.

I will remember for the future. We looked very closely at this issue with Cross and we solved it. It seems like it was some software issues.

Hey, do you still remember what it was about? I'm dealing with these kinds of issues from time to time and I'd be curious to know.

Oh my, all thanks go to  cross-fox for fixing it. At some point I lost track of what was happening and was just watching my cursor go here and there and doing things, you need to ask him what was it exactly. We ended up fixing errors in the system and reinstalling drivers of everything but it worked D:

I'd try http://www.reducethelag.com/free-trial/ or a similar tunnelling service to see if it resolved the issue instantly. If not then I'd look at my local software/hardware, maybe trying out something like https://www.pingplotter.com/products/free.html

Thanks, I am close to just trying anything -_-' good that this game doesn't have a subscription

I know that this is a shitty suggestion (especially when router is in different room), but when I have conectivity losses I turn off wireless and get the good 'ol cable connection.

Dayyyuuummmm, I would totally try it but I don't even have a cable D: Need to get one I guess since the WiFi in my PC tends to have problems too... But now the Internet works fine, it's just the game.

Also, the settings on the router can be a problem too. Sometimes a service called QoS (quality of service) is off, or configured poorly. Or ports are not forwarded. There could be a hundred of reasons

I will try it out if I still have problems, thanks for the advice <3

This might be completely off, but if you can make sure that port 6112 is open on your router that would eliminate it being the issue. Other than that I'd second using an Ethernet cable and see if it happens then.

I will try that if I have more problems in the futute, thanks <3

Yep, using a cable would just be the ultimate resolution. The problem is it would create a serious trip hazard across half of my flat, that's why I insist on Wifi so much :P