Dear Artists - Why Won't You Answer Your Notes/Emails?
8 years ago
I understand you have a busy schedule and all... but honestly, when weeks go by and you don't provide me with any kind of update, I start getting anxious. When you don't respond to e-mails or notes from me just asking for updates, that makes matters even worse.
I paid you money. Then, after initial contact, you just up and disappear. Yes, you may be busy with work and commissions and things of the sort. I get that. Really I do. But really, is it that much of a hassle to dedicate a small part of your day to communicating with your clients and maybe putting their minds at ease?
And it's not like I'm being unreasonable or anything. I'm not the sort who tries to contact you on a daily basis asking if the commission is completed. No, I'm talking about reaching out maybe once a week, or every two weeks. I'm talking about a very nice and courteous "just checking in". At no point am I angry or upset or unreasonable.
So... I pay you money for a service, and show you nothing but courtesy and professionalism. So why won't you offer me the same in return? Why won't you reply?
You may think I value prompt service and quality work. I do. But I value COMMUNICATION above all of those.
You may think I'm joking, but if you take a year to draw a picture for me, but actually send me weekly updates on what's going on, I WOULD BE PERFECTLY OKAY WITH THAT.
But no, you take your money and vanish into your work and ignore all my requests for an update.
Do you know what will happen after all that? At the end? When you suddenly appear from the void with a completed commission and act like nothing ever happened and like I never once attempted to contact you?
I will accept the completed commission, be nothing but polite and courteous and professional, thank you for your time.........
And you'll never hear from me again.
I paid you money. Then, after initial contact, you just up and disappear. Yes, you may be busy with work and commissions and things of the sort. I get that. Really I do. But really, is it that much of a hassle to dedicate a small part of your day to communicating with your clients and maybe putting their minds at ease?
And it's not like I'm being unreasonable or anything. I'm not the sort who tries to contact you on a daily basis asking if the commission is completed. No, I'm talking about reaching out maybe once a week, or every two weeks. I'm talking about a very nice and courteous "just checking in". At no point am I angry or upset or unreasonable.
So... I pay you money for a service, and show you nothing but courtesy and professionalism. So why won't you offer me the same in return? Why won't you reply?
You may think I value prompt service and quality work. I do. But I value COMMUNICATION above all of those.
You may think I'm joking, but if you take a year to draw a picture for me, but actually send me weekly updates on what's going on, I WOULD BE PERFECTLY OKAY WITH THAT.
But no, you take your money and vanish into your work and ignore all my requests for an update.
Do you know what will happen after all that? At the end? When you suddenly appear from the void with a completed commission and act like nothing ever happened and like I never once attempted to contact you?
I will accept the completed commission, be nothing but polite and courteous and professional, thank you for your time.........
And you'll never hear from me again.
FA+


I rarely see a artist being professional in their communication.
I once had a commision that took 8 months to "complete", the girl when psycho and rushed it off ugly.
I don't mind paying a lot for stuff I like.
But C O M M U N I C A T E
Sorry to hear about the lack of updates and cummunications and hope you do hear back from he, she, or them. (hug)
Also sorry to hear that too, something like this has happened as well to the one i know.