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Terms of Service
7 years ago
Terms of Service
By commissioning Odonarta, the client agrees they have read and agree to the following terms. These terms are subject to revision and change without notice. Commissions are worked on in an order according to Odonarta's discretion.
Odonarta retains the right to decline a commission at their discretion.
Payment
Payment is required upfront and will be done through Paypal invoices in USD. No work will begin on a commissioned work until the invoice is paid.
Payment plans are currently not offered.
Invoices must be paid within 5 business days or they may be cancelled, at the discretion of Odonarta.
Artistic License, Alterations
Odonarta retains the right to artistic license. The client's needs will be met in the way that is most compatible with the artist's individual style.
Alterations to pieces completed by Odonarta are not to be made without prior discussion and agreement.
Odonarta will not work with premade, existing content including but not limited to: premade lineart, finished or partially finished products from other artists.
Information, Deadlines
Odonarta declares that all work, unless otherwise stated, will be completed within 45 business days, excluding US national holidays. Business days are defined as Monday-Friday, 9-5.
Clients may request rush orders at an additional fee, which must be discussed and confirmed prior to acceptance of the commission. Odonarta retains the right to refuse rush orders at her discretion.
The client agrees to provide visual reference whenever possible, and to host said reference for the duration of the contract. Broken links will result in delays, which Odonarta is not accountable for and do not count towards the 45 business day completion.
All references must be provided upfront. Reference includes, but is not limited to, character reference, accessories, specific poses, clothing, detailed descriptions, etc. Failure to do so will result in delays, and any significant changes made due to incorrect or missing references will incur additional fees.
Shaded reference sheets will incur an additional 50% fee due.
The client is encouraged to give detailed feedback at each stage of the process in order to ensure they are satisfied with the final product. Once a stage has been completed and confirmed, prior stages will not be altered. When available to the client, work in progress will usually have a minimum of two stages:
Sketch
Flat colors
The client may request an update at any time within reason, at Odonarta's discretion.
Failure to communicate promptly will result in delays, which Odonarta is not accountable for and do not count towards the 45 business day completion guarantee.
Significant changes to the original brief and changes required once a WIP stage has been approved will incur additional fees once work has begun on the commission.
Once the final product is approved by the commissioner, no more changes will be made without additional compensation. There is a $15 minimum for any changes to already finished work. It is up to the client to point out any mistakes, adjustments, etc. that need to be made before final approval. Odonarta is not required to keep the unflattened, workable file once a commission is approved so changes may not be possible.
Rights and Usage
The client may upload the finished piece as they like but the signature must not in any way be altered or removed.
Finished pieces will be provided as a .png file as a dropbox link. Other file formats may be requested.
Images will be hosted for a maximum of 7 days following completion. The client accepts the full responsibility for saving and securing their files. Odonarta is under no obligation to host or preserve the client's piece after 7 days of completion.
Odonarta will not provide unflattened PSD files under any circumstance.
No commissioned work is to be used commercially without express written permission. Commercial commissions do not follow general pricing guidelines and must be discussed on a case-by-case basis.
Adoptables and Design Commissions
Designs purchased from Odonarta belong exclusively to the client and may be altered or resold as they see fit. Note that this refers only to the design, the art may not be altered by anyone other than Odonarta without prior written consent.
Designs may not be used commercially without prior written agreement and the payment of a commercial usage fee, determined by Odonarta based on the application of said design.
Refunds, Cancellations, Contract Termination
The client may receive a 100% refund if cancelled before work has begun.
The client may receive a 60% refund if cancelled after completion of the sketch
The client may receive a 0% refund for anything that is beyond the sketch phase.
Refunds exclude additional costs such as Paypal, bank fees, and currency exchange fees.
By commissioning Odonarta, the client agrees they have read and agree to the following terms. These terms are subject to revision and change without notice. Commissions are worked on in an order according to Odonarta's discretion.
Odonarta retains the right to decline a commission at their discretion.
Payment
Payment is required upfront and will be done through Paypal invoices in USD. No work will begin on a commissioned work until the invoice is paid.
Payment plans are currently not offered.
Invoices must be paid within 5 business days or they may be cancelled, at the discretion of Odonarta.
Artistic License, Alterations
Odonarta retains the right to artistic license. The client's needs will be met in the way that is most compatible with the artist's individual style.
Alterations to pieces completed by Odonarta are not to be made without prior discussion and agreement.
Odonarta will not work with premade, existing content including but not limited to: premade lineart, finished or partially finished products from other artists.
Information, Deadlines
Odonarta declares that all work, unless otherwise stated, will be completed within 45 business days, excluding US national holidays. Business days are defined as Monday-Friday, 9-5.
Clients may request rush orders at an additional fee, which must be discussed and confirmed prior to acceptance of the commission. Odonarta retains the right to refuse rush orders at her discretion.
The client agrees to provide visual reference whenever possible, and to host said reference for the duration of the contract. Broken links will result in delays, which Odonarta is not accountable for and do not count towards the 45 business day completion.
All references must be provided upfront. Reference includes, but is not limited to, character reference, accessories, specific poses, clothing, detailed descriptions, etc. Failure to do so will result in delays, and any significant changes made due to incorrect or missing references will incur additional fees.
Shaded reference sheets will incur an additional 50% fee due.
The client is encouraged to give detailed feedback at each stage of the process in order to ensure they are satisfied with the final product. Once a stage has been completed and confirmed, prior stages will not be altered. When available to the client, work in progress will usually have a minimum of two stages:
Sketch
Flat colors
The client may request an update at any time within reason, at Odonarta's discretion.
Failure to communicate promptly will result in delays, which Odonarta is not accountable for and do not count towards the 45 business day completion guarantee.
Significant changes to the original brief and changes required once a WIP stage has been approved will incur additional fees once work has begun on the commission.
Once the final product is approved by the commissioner, no more changes will be made without additional compensation. There is a $15 minimum for any changes to already finished work. It is up to the client to point out any mistakes, adjustments, etc. that need to be made before final approval. Odonarta is not required to keep the unflattened, workable file once a commission is approved so changes may not be possible.
Rights and Usage
The client may upload the finished piece as they like but the signature must not in any way be altered or removed.
Finished pieces will be provided as a .png file as a dropbox link. Other file formats may be requested.
Images will be hosted for a maximum of 7 days following completion. The client accepts the full responsibility for saving and securing their files. Odonarta is under no obligation to host or preserve the client's piece after 7 days of completion.
Odonarta will not provide unflattened PSD files under any circumstance.
No commissioned work is to be used commercially without express written permission. Commercial commissions do not follow general pricing guidelines and must be discussed on a case-by-case basis.
Adoptables and Design Commissions
Designs purchased from Odonarta belong exclusively to the client and may be altered or resold as they see fit. Note that this refers only to the design, the art may not be altered by anyone other than Odonarta without prior written consent.
Designs may not be used commercially without prior written agreement and the payment of a commercial usage fee, determined by Odonarta based on the application of said design.
Refunds, Cancellations, Contract Termination
The client may receive a 100% refund if cancelled before work has begun.
The client may receive a 60% refund if cancelled after completion of the sketch
The client may receive a 0% refund for anything that is beyond the sketch phase.
Refunds exclude additional costs such as Paypal, bank fees, and currency exchange fees.
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