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General Bad Experience w/Commissioners Questions
7 years ago
General Bad experience with commissioners questions Please answer as I am trying to understand some things:
#1. When you get a commission how long do you usually give for the person to respond back with a WIP of your art piece before saying something? How long is too long?
#2. IF they do respond, after being threatened with a beware, do you find it acceptable for them to give you a WIP the moment they are threatened or do you still put a beware out despite them trying to instantly appease instead of them doing their work?
#3. What's the worst experience have you had with a commissioner? How did you rectify it?
#4. If you see some one else getting scammed by a commissioner what would you do?
#1. When you get a commission how long do you usually give for the person to respond back with a WIP of your art piece before saying something? How long is too long?
#2. IF they do respond, after being threatened with a beware, do you find it acceptable for them to give you a WIP the moment they are threatened or do you still put a beware out despite them trying to instantly appease instead of them doing their work?
#3. What's the worst experience have you had with a commissioner? How did you rectify it?
#4. If you see some one else getting scammed by a commissioner what would you do?
#2. I'd ask for a timeline for progress. If the WIP is only at the sketch-state at the 5 month mark, I'd go for an update to happen within the next week or continue with the dispute-process.
#3. I've had one artist that attempted to make me wait beyond the 5 month mark to prevent me from raising a dispute and then they blocked me to prevent further contact, which forced my hand to speed up the process of the dispute and escalate it into a claim. During the claim process, they attempted to try to strong-arm me into reverting the dispute/claim (profanities included in that process), but I did not relent as it was escalated. I did win this case, but during the entire process, I did not receive any updates at all and getting verbal-abuse from the artist was not welcome to me.
#4. Suggest to them as I've mentioned that I've done so far: Set a timeline (no more than 5 months wait time from payment for a no-later-than on the first update before you contact them, no less than 5 months 1 week for update after first contact), if they don't make that initial timeline without some sort of updates of good-faith, then start up the process for attempting to get your money back. And as with any situation, do not send the payment as gifts even if the commissioner asks it to be sent that way! You cannot get a refund that way and it can put you both into a possible fraud situation if you do send it that way.