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Tablet Problems (No Pen Pressure)
7 years ago
So, after working til almost 6am (with an awesome guy who tried everything he could), we've worked on registry stuff, all sorts of drivers and whatnot, even tried different USB ports/pen nibs, I can't even remember everything we tried anymore. We've tried everything, and now somehow, I don't have pen pressure anymore. Somehow. I don't know why. Its driving me absolutely insane. I'm thinking about formatting the entire computer today and just trying that.
I'm going fucking insane this is fucking infuriating I swear to god. I can NOT draw like this, at all.
I'm going fucking insane this is fucking infuriating I swear to god. I can NOT draw like this, at all.
Current Worklog:
- We have reinstalled the most recent drivers from Wacom's site for the Cintiq 22HDT (Model DTH2200)
- After reinstall we restarted the computer and restarted the WacomProfessionalTouch service in services.dll
- We re-generated a config file in %AppData% to register the default input device as the Wacom Tablet
- We checked all settings in the Wacom Tablet Properties manager to what is reccomended by Adobe
- We did the same for windows Pen and Input settings, and confirmed that Windows shouldn't be overriding the Wacom Tablet's interface in favor of another program like SAI.
- I checked MMC and we confirmed that this issue is present with both the Windows Update signed driver and the Wacom Inc. signed driver.
- NOTE: The Windows Update signed driver causes more issues, as it treats the tablet as an HID compliant mouse, not a tablet.
- Luvy already has his touch interface for his tablet turned off, and never turns it on, extremely unlikely to be two inputs interfering with each other.
- The only other drivers installed are his mouse and keyboard drivers, which are both the Microsoft generic HID compliant ones.
- Luvy pulled some trick that refreshes his cache for PS, and the issue still persisted.
- We also did a HKEY edit in regedit that supposedly caused pressure problems with Windows 10 and 8.1 with the Fall Creator's edition updates, it didn't fix so we reverted the HKEY edit.
- We changed the USB port that the tablet was in and I made sure it was an on-board USB interface (directly on the back of the motherboard).
- Also the USB port is 2.0, not 3.0. Unlikely a PCI bus compatibility issue.
- We also turned off compatibility scripts for older apps in Wacom's tablet manager, still no fix.
So at this point, we've done everything with drivers, services, registry edits, app caches, interfaces, versioning and compatibility scripts... Everything.