Got my car back...
7 years ago
Grand total of like... $684 give or take.
Oof I feel that straight through the heart man. Since my husband gets free legal advice, and the car was legally registered to that space, and they sent us our sticker late, we're gonna see if we have a case to at LEAST make them have to give fucking temp permits because this whole situation was bullshit. I'll go into detail below if anyone cares lol.
But all that matters is we have our car back AND it's got the sticker on it now :/
Still needing to make some money back... If you're interested in commissions, I'm open for all types, quick turnaround (actual time depends on what you get, refs take longer than colored sketches, etc.)
Story time :D
So a smol rant to get if off my chest and kinda explain how it all happened.
So To start off we arrive in California about 3 weeks ago. We get to our apartment and learn that even though you now live there and they assign you a spot, you need to go to a website they work with and order a permit, proving that the car is allowed there. Okaayyyy, odd because it seems redundant that they give you a paper saying you are the owner of the spot and if there is a car there, with or without a permit, you can have them towed but ONLY by proving it's your spot. But ok, it's their rules and we'll comply. So we're like cool!
We go online and you can't just order a permit, you have to register the exact car to it. So we're like fuck.... got to get the car first. We get a car the following Monday, like 3 days later, we go right home, park in OUR spot, and go online to register the car for a permit, the 14th of August. Cool, car is in their system, they say they'll send us a permit sticker. (Note that the car itself is registered to the property address and the spot # with our name, phone, email, etc.) Easy day.
Well... that sticker doesn't come for a week. In the mean time everything is fine, we don't get a notice about the car or anything. Cal doesn't leave until the 23rd. We have the car parked there for the next week, awaiting our sticker. Since we're new and the apartment complex knows we are and that we're getting a car and have the permit registered, we assumed that while we wait for a sticker we're safe from tow. After all the fuck we supposed to do about it while we wait for the sticker in the mail?
The front desk doesn't give out temporary permits, they give us a paper to keep at home to prove the spot is ours. However we are later told that that paper does not keep us safe from towing. Only the sticker they provide us with does. This is told to us after the tow.
Moving on to the night Cal left back to his ships homeport in Hawaii. The car was towed that night at 10pm, I learned from calling the place. Since I work from home, i was unaware for about 4 days, they made no attempt to contact us, even though we did get a letter in the mail a week later, proving they knew the car was for our address and registered to us. Then they proceed to tell us the towing place can't help us with anything, and if we have issues, we have to take it up in civil court. Guess we'll be calling a legal officer and seeing what we can do about at least getting them to have to give out clearer notice and temp permits to new homeowners here :/ Imagine if we didn't have a savings for my ESA? We'll just see, we may not have a case because of the way the rule is written, and it's just setting poor families around here up to fail. We've never had to deal with getting a permit to park in OUR space we are given to by the apartment company. But, just because a law is stupid, rigged, and has flaws within repair, doesn't always mean you can do something about it. I don't even care if we don't get compensation, I just want to keep innocent people from having to pay hundreds of dollars to get their legally parked cars back. It's worth a shot right?
How hard is it for the front office to give out special cards with their info on it to place in your window while you await the sticker in the mail? You walk up in person, when you get your keys you get a little slip that's good for like.... 30 days or so, that way you don't get towed while you move in and get set up. The fact the car can get towed MINUTES after you park in your assigned spot, registered for a permit or not, because it lacks a sticker they mail to you in a weeks time, is dishonest, irresponsible, and imo, shouldn't be legal. But what do I know, I'm just a person who lives here and see's the flaws corporate managers can't :/ The towing company gets money from impounding cars, what do they care about the people who own them besides the number in their bank account?
We're not entirely faultless here though. I realize and accept we should have read a little more between the lines. We could have done this if we would have known.
I just have an issue with the fact you have to read between the lines or it costs you 100's of dollars if you miss something. We were never told to "write your permit number on a piece of paper and stick it in your window while you await your permit." until after the car was towed and the front office lady was like... oh yeah, btw :D
If we have to deal with the punishment because that's the way it's written, then we are at fault, so be it. I'd just like to see it change for future people. It's luck based, and toying with peoples lives isn't within my morals.
I have 3 very easy solutions for them
1. Give out a temp permit so the towing companies don't falsely tow anyone.
They don't care if your registered or not, that missing sticker is big dollar signs for them because they charge $209 for the tow itself.
2. Before the tow, check the info of the car to make sure it's not already in the system and just awaiting the sticker in the mail.
Again, why would they do this when it's a big dollar sign for people to fuck up?
3. Send them an email with CLEAR "how to" instructions on making sure they are not towed even when legally parked.
But why would they listen to anyone who wants to "harm their business" LOL
Also, I want to add that it makes it even harder since you can't just ask for a permit for the parking spot, it's a permit for the specific car. So you need to have the car to get the permit.... but where do you park the car when it's off a major road with no roadside parking? It's quite literally, a set up to fail if you aren't lucky enough to find a place to park before you get the sticker or know someone who can tell you "write it on a piece of paper" Dude where im from, unoffical documents are illegal so how tf was i supposed to guess a sticky note with a number would save me??? XD UGH it makes me so mad.
Did I mention the towing company manager leaned into me today and told me that if i had come over and didn't have a drivers license, he'd still let me drive the car off because they don't enforce laws...... wow