Hello.

My mother is only getting worse, they don't treat her in this hospital. However, they do not give a referral to the right hospital, allegedly do not have the right, although this is not the case - we have a lifetime insurance that allows you to visit any public hospital and clinic in the country. I am very bad at talking to people, so we are now dealing with complaints to higher authorities. Maybe I'll take my boyfriend and we'll put pressure on these "doctors" by threatening to distribute the recording of the conversation. You should know how much I hate our medicine.

Wish us luck.
With love, Ren

P.s. Sorry for my bad English