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Cleaning your product from us!
Posted 5 years agoHello! If you’re reading this, then you want to know how to clean your wearable art piece (Fursuit, Kigurumi, Pouch) and make it look beautiful, and smell good as well.
Most of these rules can apply to other makers as well! This is just what I recommend for my specific products. I may also supply special instructions depending on the pieces if needed.
On any product containing faux fur! Do not use woolite! It will trap the oils in it that are absorbed from your skin and deteriorate the fibers over time.
Products containing faux fur should also be brushed after each use, and after each wash. We recommend using either a wide-toothed comb, or a pet slicker brush. Take care to not pull out too many fibers with the slicker brush (brush with the curves facing backwards), as faux fur doesn’t grow back.
I specifically recommend Oxyclean detergent for any faux fur products that do not have airbrushing.
Kigurumi:
Our Kigurumi can be washed in the washing machine, and be put in the dryer as well! We highly recommend turning it inside out before washing it, and tucking the hood inside the body.
Wash your Kigu with warm water, on a gentle cycle to keep it fresh. No special detergent needed. Typically, Kigurumi need to be washed once every few wears, or after a convention of heavy wear. Spot cleaning can be done with bar soap or isopropyl alcohol as needed.
Pockets:
The custom pouches can be washed along with your normal clothes as per needed, usually they will look used after heavy wear (such as wearing to school or work daily). If your pouch becomes worn beyond cleaning, we can replace your specific pouch for only $35. You are also welcome to request edits to your embroidery on a replacement pouch. Depending on the severity of the edit we may charge a small fee. (Color updating is free!)
Handpaws:
After normal wear, your paws should only need a spray of isopropyl alcohol on the inside and out. If the outsides have gotten dirty from touching many things either outdoors or at a con, then they can withstand a wash in the washing machine. Preferably they should be put in either a washing bag or a pillowcase to prevent matting. They need to be washed on COLD to prevent damage to the fibers. No special detergent needed.
Feetpaws:
Most of our indoor feetpaws are made with washability in mind. After normal wear, a spray down with isopropyl alcohol should be just fine. If the outsides have gotten majorly dirty, then the indoor feetpaws can be washed in the washing machine (if they do not have a built in shoe. If they do, wash similar to outdoor feet.) and need to be in a washing bag. As with all faux fur products, wash on COLD, gentle. No special detergent needed.
If discoloration occurs on the feetbottoms, gentle bleach can be used as a spot cleaning treatment.
For outdoor feetpaws, then it is recommended to do a wash of them in a washing bin or bath tub. Use normal detergent in the water and wash the outsides of the feet with a washcloth or rag. Take care to let outdoor feetpaws dry completely, as they may contain thicker foams that take longer to dry.
Tails:
Our Fursuit tails can be washed in a washing machine on COLD, gentle. Smaller tails that can fit in a laundry bag should be washed in such. No special detergent needed. Take care to brush out larger tails after washing to straighten the fibers.
If discoloration occurs on a part that drags on the ground, then a gentle wash in dilute bleach can be done.
Bodysuits:
Our Fursuit Bodysuits should be fine with a spray down with isopropyl alcohol after each wear, taking special attention to high-sweat areas such as the armpits, crotch area, and neck.
If a bodysuit is in need of a wash, then it can be turned inside out and be washed in a washing machine on COLD, gentle. Use normal detergent. Spot cleaning can be done on normal faux fur with gentle bleach if regular soap does not remove it. Do not use bleach on any parts of the suit that use NFT fibers! These furs are made differently and can lose their color.
Heads:
Now for the best part! Heads! Our Fursuit heads come in two varieties; foam, and hard plastic.
We highly recommend wearing a separate balaclava with your head, as that can be removed and cleaned easily.
Foam based heads would be just fine with a spray down of isopropyl alcohol on the inside of the head. Make sure to get the areas that touch up against your face and mouth/nose areas. Take care around the eye mesh to prevent any paint bleeding. For a slightly deeper internal clean, one can take a moist wash rag with soap and water and wash the inside of the head.
For the outside of a foam head, a rag with soap and water can be used. Make very sure that your head is completely dry before storing. Any moisture at all left in the head can promote the growth of bacteria and can harm your Fursuit and your health.
For hard plastic based heads, a spray of isopropyl on the foam pads that touch your head is just fine after normal wear. A soapy washcloth can be taken to the hard areas of the interior as well. A hard based head can be easily cleaned on the outside too, with mild soap and water. One does not need to worry about foam soaking in the moisture (unless I specify that foam exists on your head)
Take care around any electronics that may be in your head if they were added, as those cannot get wet.
If a small hole appears along a seam? This can happen depending on the age of the project, and can be an easy fix. Turn the product inside out if you can, and you should be able to follow my preexisting seam lines to resew the seam. This can be done with either a sewing machine, or by hand. If it was something that was sewn on afterwards, for example horns and spikes that aren’t in a seam, then I would recommend a ladder stitch to reattach the needed part.
If your suit needs deep cleaning, we are open to providing videos that others have made to use as a guide for cleaning your parts. If you have any other concerns, feel free to comment and we can answer them. Depending on the concern, we can even add it to this guide.
Most of these rules can apply to other makers as well! This is just what I recommend for my specific products. I may also supply special instructions depending on the pieces if needed.
On any product containing faux fur! Do not use woolite! It will trap the oils in it that are absorbed from your skin and deteriorate the fibers over time.
Products containing faux fur should also be brushed after each use, and after each wash. We recommend using either a wide-toothed comb, or a pet slicker brush. Take care to not pull out too many fibers with the slicker brush (brush with the curves facing backwards), as faux fur doesn’t grow back.
I specifically recommend Oxyclean detergent for any faux fur products that do not have airbrushing.
Kigurumi:
Our Kigurumi can be washed in the washing machine, and be put in the dryer as well! We highly recommend turning it inside out before washing it, and tucking the hood inside the body.
Wash your Kigu with warm water, on a gentle cycle to keep it fresh. No special detergent needed. Typically, Kigurumi need to be washed once every few wears, or after a convention of heavy wear. Spot cleaning can be done with bar soap or isopropyl alcohol as needed.
Pockets:
The custom pouches can be washed along with your normal clothes as per needed, usually they will look used after heavy wear (such as wearing to school or work daily). If your pouch becomes worn beyond cleaning, we can replace your specific pouch for only $35. You are also welcome to request edits to your embroidery on a replacement pouch. Depending on the severity of the edit we may charge a small fee. (Color updating is free!)
Handpaws:
After normal wear, your paws should only need a spray of isopropyl alcohol on the inside and out. If the outsides have gotten dirty from touching many things either outdoors or at a con, then they can withstand a wash in the washing machine. Preferably they should be put in either a washing bag or a pillowcase to prevent matting. They need to be washed on COLD to prevent damage to the fibers. No special detergent needed.
Feetpaws:
Most of our indoor feetpaws are made with washability in mind. After normal wear, a spray down with isopropyl alcohol should be just fine. If the outsides have gotten majorly dirty, then the indoor feetpaws can be washed in the washing machine (if they do not have a built in shoe. If they do, wash similar to outdoor feet.) and need to be in a washing bag. As with all faux fur products, wash on COLD, gentle. No special detergent needed.
If discoloration occurs on the feetbottoms, gentle bleach can be used as a spot cleaning treatment.
For outdoor feetpaws, then it is recommended to do a wash of them in a washing bin or bath tub. Use normal detergent in the water and wash the outsides of the feet with a washcloth or rag. Take care to let outdoor feetpaws dry completely, as they may contain thicker foams that take longer to dry.
Tails:
Our Fursuit tails can be washed in a washing machine on COLD, gentle. Smaller tails that can fit in a laundry bag should be washed in such. No special detergent needed. Take care to brush out larger tails after washing to straighten the fibers.
If discoloration occurs on a part that drags on the ground, then a gentle wash in dilute bleach can be done.
Bodysuits:
Our Fursuit Bodysuits should be fine with a spray down with isopropyl alcohol after each wear, taking special attention to high-sweat areas such as the armpits, crotch area, and neck.
If a bodysuit is in need of a wash, then it can be turned inside out and be washed in a washing machine on COLD, gentle. Use normal detergent. Spot cleaning can be done on normal faux fur with gentle bleach if regular soap does not remove it. Do not use bleach on any parts of the suit that use NFT fibers! These furs are made differently and can lose their color.
Heads:
Now for the best part! Heads! Our Fursuit heads come in two varieties; foam, and hard plastic.
We highly recommend wearing a separate balaclava with your head, as that can be removed and cleaned easily.
Foam based heads would be just fine with a spray down of isopropyl alcohol on the inside of the head. Make sure to get the areas that touch up against your face and mouth/nose areas. Take care around the eye mesh to prevent any paint bleeding. For a slightly deeper internal clean, one can take a moist wash rag with soap and water and wash the inside of the head.
For the outside of a foam head, a rag with soap and water can be used. Make very sure that your head is completely dry before storing. Any moisture at all left in the head can promote the growth of bacteria and can harm your Fursuit and your health.
For hard plastic based heads, a spray of isopropyl on the foam pads that touch your head is just fine after normal wear. A soapy washcloth can be taken to the hard areas of the interior as well. A hard based head can be easily cleaned on the outside too, with mild soap and water. One does not need to worry about foam soaking in the moisture (unless I specify that foam exists on your head)
Take care around any electronics that may be in your head if they were added, as those cannot get wet.
If a small hole appears along a seam? This can happen depending on the age of the project, and can be an easy fix. Turn the product inside out if you can, and you should be able to follow my preexisting seam lines to resew the seam. This can be done with either a sewing machine, or by hand. If it was something that was sewn on afterwards, for example horns and spikes that aren’t in a seam, then I would recommend a ladder stitch to reattach the needed part.
If your suit needs deep cleaning, we are open to providing videos that others have made to use as a guide for cleaning your parts. If you have any other concerns, feel free to comment and we can answer them. Depending on the concern, we can even add it to this guide.
Wind’s Commission Queue
Posted 7 years ago
Last updated 5-26-2024
Moved to Trello! Frequently updated here: https://trello.com/b/APZnfuIn/windy.....its-work-queue
TERMS OF SERVICE
Posted 7 years agoWindy Suits TOS (last updated 7-22-23)
Basic Terms
- Our terms are subject to change at any time as we see fit.
- Prices are subject to change at any time as we see fit.
- All work, pieces, patterning are property of Windy Suits, unless otherwise noted. (I.E. DVC parts, or Purchased patterns.)
Financial Terms
- During pre-discussion, there will be a price given. This quote is valid for one (1) month after the message or email is sent. If the quote is not claimed in that period, then you would have to inquire for a new one.
- If the quote is accepted by the buyer, there will be a required upfront cost of up to 50% of final price for non fursuit items. For a fursuit there is a required upfront cost of at least 30% of the final price, unless otherwise stated.
- This down payment is NON REFUNDABLE as it pays for us to order materials.
- Payments to be done by either PayPal or by Venmo. Venmo is only available for payments for projects totaling less than $300.
- If two (2) months go by with no contact on your end, before payment, the commission is to be considered cancelled.
- If you wish to later change your design or features this may affect your total price. We reserve the right to deny changes to the character design.
- Items will not be shipped until total payment is received, including the final cost of shipping.
- We strongly recommend making sure you are financially able to afford buying a Fursuit or Kigurumi before contacting us.
- We take payment plans but do keep in mind that the order of our project queue is based upon percent payments. You may be pushed back in the queue if you do not keep up with payments in favor of paying clients.
- After the product is completed there is no refund option.
- If you are to wrongfully file a PayPal dispute with us, you will no longer be able to commission us in the future. Depending on the severity, there may be a beware posted on you.
Communication Terms
- Communication with the creator is to be professional. This means that there will be no numbers in place of letters, or strange abbreviations that would make the message difficult to read / understand. Take your time writing texts/emails so that they are legible.
- Please do not message us with small talk. There are many other things that can be done without chat.
- Do not excessively message asking for process pictures. We will provide them when it is most convenient to us.
- Please do not send us images for reference that are pornographic in nature! It may result in your commission being refused! Artistically nude references are acceptable.
- We do not feel comfortable adding Specially Placed Holes (SPH) in our work. If this is something you are looking for, we may not be the right maker for you.
- Not every color exists in Fleece or Fur! Colors will be discussed before payment to get an accurate quote. If you are unhappy with a color choice, let us know before construction has begun.
- We cannot guarantee that the items you commission will match your preexisting Fursuit parts. Unless you pay to send us the materials to make said item with.
- Not everything is possible in fabric creation. For example; Gradients and over-complicated symbols.
- If construction has started, you will not be able to change any colors of the materials.
- If your project is artistic liberty, basic material colors cannot be changed. (I.E Fur and fleece) You may change the eye and teeth colors, and the characters name. You may add horns or spikes, but depending on additions there may be an up-charge.
- WIP photos will be given when we can, but cannot be provided at every request.
- WIP photos shared in private chats with you, and may not be shared publicly unless we post them ourselves, in which you can share that post.
- If you are commissioning a Kigurumi, you will be given a Kigurumi reference for how the completed product may look. This will have simplified markings and details. You may use that reference as a character reference for other artists if you please.
Deadlines
- We do not accept any impossible deadlines or completion dates. Unfortunately sometimes things come up and delay work. Please be understanding and patient.
- If you need a piece done by a certain time that we may deem possible, there may be an incurred rush fee included in your quote.
- We usually cannot give an exact date on when something will be done, though here are some basics:
(These are based in if you are at the top of the queue, there may be other wait times involved based on queue position)
Estimates:
I can no longer give timeline estimates on wearable pieces, as I have a full time job on top of making furry artwork on the side.
Custom Pouch - We strive for a 2 week turnaround on these, barring the shipping time it takes to get to you.
Repairs
- Do not be afraid to contact us about anything you are unhappy about. If the issue is caused by the user error or being too rough we will not be able to fix them. If the issue was error on our end, please send the product back and it will be resolved and returned to you.
- Keep in mind that what we provide to you are pieces of art, and should be treated as such. Normal wear is to be expected with heavy use
- Fursuits and similar are considered “Luxury Items”. We entrust that you have the ability to clean them and take care of certain items.
- We will provide cleaning instructions if asked about the piece (if applicable)
- We reserve the right to deny repairs if we feel you have intentionally caused harm to your product or mistreated it in any way.
- Any item returning for repairs must be cleaned first (if applicable)
- Shipping for repairs will be paid by the customer
Credits
- Our Suits or products are ultimately made by us. Photos taken by us are to be used with credit if you are the owner of the suit in the photos. If there are parts or patterns made by others we will credit accordingly in the post.
- We reserve the right to post photos of your completed fursuit or project on our FA and other pages. Each customer also has the right to repost our pictures of their suit at their disposal, personal use only.
Allergy Warnings
- The current makerspace is in a home, that also houses a cat and a dog.
- Our workspace is strictly non-smoking.
Age Requirements
- We do not work with anyone under the age of 18.
- We reserve the right to ask for proof of age if we suspect that you may be a minor.
- If you are found to be lying about your age, you will no longer be able to commission us in the future.
If you have any questions feel free to ask in a private message.
Basic Terms
- Our terms are subject to change at any time as we see fit.
- Prices are subject to change at any time as we see fit.
- All work, pieces, patterning are property of Windy Suits, unless otherwise noted. (I.E. DVC parts, or Purchased patterns.)
Financial Terms
- During pre-discussion, there will be a price given. This quote is valid for one (1) month after the message or email is sent. If the quote is not claimed in that period, then you would have to inquire for a new one.
- If the quote is accepted by the buyer, there will be a required upfront cost of up to 50% of final price for non fursuit items. For a fursuit there is a required upfront cost of at least 30% of the final price, unless otherwise stated.
- This down payment is NON REFUNDABLE as it pays for us to order materials.
- Payments to be done by either PayPal or by Venmo. Venmo is only available for payments for projects totaling less than $300.
- If two (2) months go by with no contact on your end, before payment, the commission is to be considered cancelled.
- If you wish to later change your design or features this may affect your total price. We reserve the right to deny changes to the character design.
- Items will not be shipped until total payment is received, including the final cost of shipping.
- We strongly recommend making sure you are financially able to afford buying a Fursuit or Kigurumi before contacting us.
- We take payment plans but do keep in mind that the order of our project queue is based upon percent payments. You may be pushed back in the queue if you do not keep up with payments in favor of paying clients.
- After the product is completed there is no refund option.
- If you are to wrongfully file a PayPal dispute with us, you will no longer be able to commission us in the future. Depending on the severity, there may be a beware posted on you.
Communication Terms
- Communication with the creator is to be professional. This means that there will be no numbers in place of letters, or strange abbreviations that would make the message difficult to read / understand. Take your time writing texts/emails so that they are legible.
- Please do not message us with small talk. There are many other things that can be done without chat.
- Do not excessively message asking for process pictures. We will provide them when it is most convenient to us.
- Please do not send us images for reference that are pornographic in nature! It may result in your commission being refused! Artistically nude references are acceptable.
- We do not feel comfortable adding Specially Placed Holes (SPH) in our work. If this is something you are looking for, we may not be the right maker for you.
- Not every color exists in Fleece or Fur! Colors will be discussed before payment to get an accurate quote. If you are unhappy with a color choice, let us know before construction has begun.
- We cannot guarantee that the items you commission will match your preexisting Fursuit parts. Unless you pay to send us the materials to make said item with.
- Not everything is possible in fabric creation. For example; Gradients and over-complicated symbols.
- If construction has started, you will not be able to change any colors of the materials.
- If your project is artistic liberty, basic material colors cannot be changed. (I.E Fur and fleece) You may change the eye and teeth colors, and the characters name. You may add horns or spikes, but depending on additions there may be an up-charge.
- WIP photos will be given when we can, but cannot be provided at every request.
- WIP photos shared in private chats with you, and may not be shared publicly unless we post them ourselves, in which you can share that post.
- If you are commissioning a Kigurumi, you will be given a Kigurumi reference for how the completed product may look. This will have simplified markings and details. You may use that reference as a character reference for other artists if you please.
Deadlines
- We do not accept any impossible deadlines or completion dates. Unfortunately sometimes things come up and delay work. Please be understanding and patient.
- If you need a piece done by a certain time that we may deem possible, there may be an incurred rush fee included in your quote.
- We usually cannot give an exact date on when something will be done, though here are some basics:
(These are based in if you are at the top of the queue, there may be other wait times involved based on queue position)
Estimates:
I can no longer give timeline estimates on wearable pieces, as I have a full time job on top of making furry artwork on the side.
Custom Pouch - We strive for a 2 week turnaround on these, barring the shipping time it takes to get to you.
Repairs
- Do not be afraid to contact us about anything you are unhappy about. If the issue is caused by the user error or being too rough we will not be able to fix them. If the issue was error on our end, please send the product back and it will be resolved and returned to you.
- Keep in mind that what we provide to you are pieces of art, and should be treated as such. Normal wear is to be expected with heavy use
- Fursuits and similar are considered “Luxury Items”. We entrust that you have the ability to clean them and take care of certain items.
- We will provide cleaning instructions if asked about the piece (if applicable)
- We reserve the right to deny repairs if we feel you have intentionally caused harm to your product or mistreated it in any way.
- Any item returning for repairs must be cleaned first (if applicable)
- Shipping for repairs will be paid by the customer
Credits
- Our Suits or products are ultimately made by us. Photos taken by us are to be used with credit if you are the owner of the suit in the photos. If there are parts or patterns made by others we will credit accordingly in the post.
- We reserve the right to post photos of your completed fursuit or project on our FA and other pages. Each customer also has the right to repost our pictures of their suit at their disposal, personal use only.
Allergy Warnings
- The current makerspace is in a home, that also houses a cat and a dog.
- Our workspace is strictly non-smoking.
Age Requirements
- We do not work with anyone under the age of 18.
- We reserve the right to ask for proof of age if we suspect that you may be a minor.
- If you are found to be lying about your age, you will no longer be able to commission us in the future.
If you have any questions feel free to ask in a private message.
