I always wonder why Viper doesn't have any customization options... Which bugs me because Viper's like my favorite looking character. >.=.<

Really wish they'd update the model to be workable.

ehhhh

model is outdated
and according to my all-knowing-Dota2-player-friends just because of that reason he won't really ever have any items

Slardar and Zeus needs an update too .....

I effin' LOVE this game, even though I suck at it xD
and my friends are from Dota 2 Cinema ;o;
and..... yeah
met them once I got raided by a lovely girl Dota 2 streamer and had like 100 viewers looking at my sucky plays that day lmao

..... the ways how I meet new friends is weird haha
just too bad I can't meet them in real life yet u_u
everyone lives on the other side of this planet.

ALSO!!!
Viper is my all time favorite and for a really long time I kept playing just mostly picking him >.>
... until that livestream raid xD

Lmao, yeah... I am pretty good with Viper but I suck with literally everyone else. I get called a noob so many times because apparently Viper is for scrubs or something. >.=.<

I don't even care though, I pick em because I like how he looks. I stopped playing Dota though because even my friends were being jerks about me picking him so often.

And yeah, all of my friends are also like at least 900 miles away... It's pretty stupid. Really wish I had someone at least within 100 miles that I could visit sometime... Because currently my best friend is like 4,822 miles away... I don't really think I could just take a day to go visit him and watch a movie or something.. xD

Actually, if someone makes a set that's good enough, it will be implemented. That's how it happened with many heroes who were not yet ready: someone made a cool set so they updated the model in order to be able to add the set. Generally, at Valve people prioritize whatever the majority of them likes - at least, according to their employee handbook, the way they work is that if you like something you start convince others and then you start working on it.

They probably have matters they care more for than updating some heroes, but if a really cool set appears, and they like it, that may motivate them to update that hero.

Right now missing heroes are mostly (or all) heroes that are unconventional - you can't just give Viper, Jakiro or Wisp Io a set of armor and weapon, so coming up with customizations for them is harder.