Mazagran and Ermine are Jam Frostings parents.
They live in the high class district of Caffiene city. Ermine was born into nobility and Married Mazagran for love.
Mazagran grew up poor but made his fortune in illegal alchohol dealing and monster sales.
He now runs a monster fighting ring in collaboration with the local mafia.

They sent Jam out to the country to live with her cousins in concern for her safety during a power struggle during her childhood.