i literally don't care what the reason is, if you want me to refund on day 364, i can do that, just be nice about it and i'm like "i dont get paid enough to care about refunding 19.99"

idk why people are so mean to you

Customers be like dat.



It's okay, i get plenty of nice ones, but they don't make for good stories to laugh at.

Really no one will wait a year to cancel a service if they are unhappy with it. That's just someone trying to scam money out of the company. Same thing happens to someone I know who works at a coffee shop, someone tried to come in saying that they bought two coffees the previous day but they were made wrong, didn't have the coffees or the receipt but expected two free coffees.

Bet the manager knew the same thing so on top of the attitude they decided not to refund.

yeah like i don't care if you want to scam the company, just be nice about it. im not paying for it out of pocket.

Lol yeah, it was funny when I worked for the call center I gave out more refunds than other coworkers, yet my total amount refunded was actually less than theirs.

Yeah, like 10 bucks? not worth arguing over. 50? situational. 200? that's gonna be a no from me dawg,

I cant remember what my limit was, I think it was like $50, anything beyond that had to go to a supervisor. Even that pissed off a few people, complain that they need to get a supervisor for a credit and they complain about it.

i dont have a limit, i can refund any orders of any amounts, but i just check w/ my manager before it to cover my ass lol

Lol always cover your ass. ^.^ Best to have someone else to blame.

This happens in every business that offers goods or services that can be returned or refunded. I worked enough retail to see the patterns. People buying heaters in the winter, returning them in the spring. People buying portable air conditioners and garden tools in the summer, returning them in the fall...

Haha, retail rental!

yup!

I heard a story, not sure if its true, of a farmer who wanted a new tractor for his farm, but could not afford it. so he would rent it for the season, return it, rent the exact same one next season, return it.... and repeated that for about 10 years. he was the only one to rent the specific tractor. eventually it was too old to rent anymore so they place put it up for sale at a huge discount, because its been used for the last 10 years! so the farmer bought it. and ended up saving money even after adding the rent to the total price.