SILKYFANGS TERMS OF SERVICE

///////

COMMUNICATION AND PAYMENT

- Open slots are first-come first-serve.
- Payment is required before ANY work begins. All payment under $150 or under requires full payment before starting, any quote for work $150 and over requires 50% deposit (not including shipping) before artist starts working on the sketch.
- Corrections can be made during the sketch phase. Small changes are free, the first large edit is free. After the first, editing fees will be applied. Small changes to the completed stage are also free, partial or entire edits to the completed stage will result in large additional fees.
- Once the piece is finished, the artist will send the final artwork. If the client has paid 50% of the full rate or less, the client will receive a watermarked version and be requested to send the rest of payment before a clean file is sent. If client has already paid in full, the full-size version will be sent when the work is completed.
- Errors that are the artist's mistake can be fixed free of charge, even after the commission has been completed. For example: wrong fur / eye / skin tones, other details.

REFUNDS & CANCELLATION RULES

- Client may cancel at any time during the commission process. If client wishes to cancel a commission after the artist has started, but before completion, there will be a moderate fee for the work performed.
- If only the sketch has been completed, the kill fee will be 25% of the full cost of the commission. If full or partial payment has been received, this fee will be deducted and the remainder will be refunded to the commissioner.
- If work has been completed to a point of 25-50%, kill fee will amount to 50% of the full cost of the image. This fee will be deducted from the payment tendered, and the remainder will be refunded to the commissioner.

RIGHTS AND PERMISSIONS

- All commissioned work may be used by the artist for commercial purposes (prints, merchandise, advertising.) If a client specifies that they do not give their permission for commercial uses, they may be subject to a fee to purchase the rights themselves. This is on a case-by-case basis, and will be discussed between the artist and client.
- The artist does not claim ownership of any intellectual property (characters, etc) depicted in work done unless otherwise stated (for example: Intellectual property created by the artist and requested by the client). The artist does retain full rights to all images produced and may showcase art produced online and elsewhere. The artist may use images in portfolios, sketchbook collections, as commission examples, and all other forms of self-promotion. However, the artist will not sell prints or any other merchandise of individual pieces containing or depicting original characters without client’s permission.
- If a client wishes to remain anonymous, their name can be omitted from postings online. If a client wishes their art not to be posted online or otherwise shown, this can be arranged (for example: gifts, etc). Please note that clients wishing their works not be posted must understand that they are also expressly forbidden to post or share the artwork they receive anywhere online. By doing so, they are clearly allowing the artist to post it themselves.
- Client may never claim work done under this contract as their own, redistribute it, or use it for any external commercial project. Non-commercial projects (for example, making prints of commissioned art but not-for-profit) must be discussed with artist beforehand to confirm no profit will come from the artist's work to the client.
- Watermarks or signatures, when present, are not to be removed, erased, cropped out, or shrunk too small to be easily readable. If an image must be cropped or shrunk (for use in a profile, avatar, background, etc) credit must be listed in a visible area in a readable font with appropriate link(s) included (i.e. on twitter credit may be given in the user's bio).